Thank you for your question.
Unfortunately there are many companies out there that will literally sell anyone anything in order to secure a sale. This is where we differ as we simply want to ensure our customers get the right product for their needs even if this means purchasing elsewhere.
At the body weights provided we would match you to a dual spring tension of Medium for yourself at 13 stone and Firm for your husband at 18 stone.
|Upto 8 Stone / 50kg||Soft
|8-16 Stone / 50-101kg||Medium
|16 Stone / 101kg Upwards||Firm
The spring tension is what provides support from inside the mattress itself.
What sometimes gets confusing is that you then have to consider the top upholstery layers, also known as the comfort layers. This is what you sleep on top of on top of the springs and can have a soft sink in sensation, a medium support or a firmer feel. Some people confuse this with the spring tension but both are completely separate.
I can only speculate but maybe John Lewis were referring to the Medium spring, which we would also advise you of, rather than the top layer when they advised you.
With everything you specify I would guide you towards our Artisan Naturals and Artisan Bespoke 004 mattresses.
This range is constructed from natural fibres and materials and as such come in feeling softer to other mattresses as well as cooler.
The Naturals is the true medium of the range; I.e, not too soft or firm whereas the Bespoke 004 comes in feeling slightly softer.
I hope this has answered your question fully but if you do have any further queries then please don’t hesitate to contact me on 0161 437 4419.
Kind Regards, Lee.