How can I purchase a headboard for my Artisan base after 3 years?
I bought a mattress and bed from you in May 2013. I am now considering buying a headboard from yourselves but I am unsure from the information on the website which headboards I can choose from.
My order was: Artisan Bespoke – Kingsize (Sprung Edge – 4 Side Draws).
1) What does “Outlet” mean? I notice there are headboards in this section but don’t understand the significance of the word “Outlet” on the end of each name. This is the only place on the website I can find reference to buying an individual headboard but the “Outlet” copy makes me think there is something unusual about these particular headboards.
2) I noticed that a list of available headboards is shown in you go in to the “Mattresses” section and go to the Artisan Bespoke but I wonder if somehow the design has changed since 2013 and so I am limited as to what I can choose from.
Please can you confirm exactly which headboards/colours I can choose from and how I can go ahead with a purchase (whether it can be done on the website or whether I should call the office to place the order).
Many thanks in advance!
Hi Ben,
Thanks for getting in touch.
The outlet refers to returned beds, bases and headboards that we then sell at a discount. More detail can be found here.
Please see our headboard range below and the fabric options available to have them covered in.
| Forbes |  |
|---|---|
| Bella |  |
| Laura |  |
| Leah |  |
| Warbreck |  |
| Georgia |  |
| Derbyshire |  |
| Charcoal Chenille |  |
| Cocktail Straw |  |
| Cocktail Walnut |  |
| Cream Chenille |  |
| Natural Faux Suede |  |
| Taupe Baize |  |
| Ivory Chenille |  |
| Hazel Bracken |  |
| Flint Chenille |  |
| Charcoal Bracken |  |
| Silver Baize |  |
| Midnight Hopsack |  |
| Green Chenille |  |
| Purple Chenille |  |
| Brown Faux Leather |  |
| Aubergine Crush Premium |  |
| Gold Crush Premium |  |
| Pink Crush Premium |  |
We have changed some of the options since 2013 and so the office is best placed to help by looking at the specifics of what you ordered.
If you can call us on 0161 437 4419 then we will happily assist you.
Kind Regards Gary
Hi Ben,
Thanks for getting in touch.
The outlet refers to returned beds, bases and headboards that we then sell at a discount. More detail can be found here.
We have changed some of the options since 2013 and so the office is best placed to help by looking at the specifics of what you ordered. If you can call us on 0161 437 4419 then we will happily assist you.
All the best
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