Origins 2000 mattress questions

Hi Luke,

Whoever told you that too many pocket springs are a disadvantage is talking out of their hat. True, the springs will obviously be smaller in diameter and not that much thinner, but the individual support will be greater. Consider a bowling ball on your mattress; On a 1000 pocket springs, the ball will be supported by say 10 springs with the centre of the ball (the pressure point) depressing about 4 springs to support the weight.

The remaining 6 springs will be aiding the support – but not used fully. The same ball on a 2000 pocket spring unit will be supported by 20 springs with the pressure point utilising 8 springs – but as the weight is shared more equally the depression of the pressure point will be much less.

Incidentally, There is only one way that pocket springs can become damaged and that is when the seams on the pocket [containing the] spring come apart / separate. This situation happening naturally is rare. It is usually found that the mattress has been severely bent or used as a trampoline (kids eh?) Thanks for your comments Luke, and good question.

Your body weight will subjectively decide the spring tension required, as this will then allow for the right spring tension to support your body weight. The table below shows the example.

Bodyweight	Spring tension
Upto 16 Stone / 50-101kg	Medium (1.4mm)
16 Stone / 101kg Upwards	Firm (1.6mm)
Available in Bespoke Products (Please Call)	Soft (1.2mm)

If you have any further questions please don’t hesitate to contact the office on 0161 437 4419

John.

Hi P van Weede
 
Thank you for your enquiry on our website.  I have looked at the mattresses you have mentioned and unfortunately without a detailed specification on the amount (GSM grams per square meter) of natural fillings within these mattresses it is impossible to give you an accurate comparison to any of the models in our Artisan range.  I can see from looking at these mattresses that you prefer a medium in the comfort layers.  We have six models in this range that are classed medium with slight variances.  The softest is the Artisan Bespoke 003 and the firmest is the Artisan 1500 and the true medium is the Artisan Naturals.
 

 
Spring tension is based solely on an individuals body weight.  Your husband requires a medium spring tension to give him the correct level of support whereas you would technically be classed as requiring a soft spring.  Personally, I would say you are borderline between the two and as you say you find the soft spring tension too soft there is no reason you can not have the firmer support from the medium spring tension.
 

Spring Tension	Wire diameter (Gauge)	Weight Range
Soft	1.2mm	Bespoke Tension (Please Call)
Medium	1.4mm	Upto 16 stone
Firm	1.6mm	16 stone plus
Extra Firm / Orthopaedic	1.9mm	20 stone plus

 
The Artisan base has two options.  The Bonnel coil and the pocket sprung base and the difference is that the Bonnel coil is a continuous coil spring with springs added, similar to the spring system in older mattresses whereas the pocket springs are individually pocketed springs within a wooden frame for a ‘true edge’.   They both do exactly the same in supporting the mattress but the Bonnel coil is cheaper. Sprung edge divans will soften the overall feel of a mattress slightly, being more forgiving.
 
Any product you purchase from us will be covered under the ’60 day love it or return it’ guarantee.  This is a no quibble guarantee, if for any reason you are not happy with your purchase just contact us and we can either give you a full refund and arrange collection of your product or we can offer a one time exchange to another product which will also have the ’60 day love it or return it’ guarantee.  Please bear in mind that if the second product is not suitable the only thing we can do is to give you a full refund minus £85 for the second collection.
 
I hope this was helpful, please do not hesitate to contact the office on 0161 437 4419 if you require any further information or if you would like to discuss the suitability of any of our mattresses.
 
Kind Regards
Michaela