Problems with Feather and Black mattress

Hi Clare.

So sorry for the delay in replying – this response did require extensive research.

It’s worth knowing that Feather and Black’s mattresses, even though they carry the Feather and Black name are in most cases manufactured by Harrisons Beds.

The giveaway is when the spring system is identified by “Revolution pocket Springs” within the description.

As you have earmarked two mattresses for consideration, it becomes a good exercise to now see if there are any similar models available for a similar or better price.

Perhaps there are models made for another retailer (such as John Lewis) or indeed under the Harrisons own label which could offer additional considerations.

The two models you mention above have a £400 variance and so the first questionable step should be why?

In order to find this out, you could ask the retailer direct ..

or, instigate as best you can your own comparison data.

The Owen [Official Description] Luxury begins here with responsive high density springs and thick natural fillings.

An exceptionally comfortable and durable mattress.

Available in tensions 4-8.

2 rows of side stitching for edge-to-edge support.

FILLINGS: Revolution pocket springs.

HD pocket springs.

Hempure fibres.

Horsehair.

Wool blend.

Mohair, wool and Egyptian cotton surface fillings.

Spring Count: 4000 The Tennyson [Official Description] Posturfil technology equalises the weight of the user, reducing pressure points and eliminating frequent turning of the mattress.

Available in tensions 4-9.

2 rows of side stitching for edge-to-edge support.

FILLINGS Revolution pocket springs.

Posturful springs.

Hempure fibres.

Wool and cotton blend surface fillings.

Spring Count: 3000.

Putting these two side by side instantly shows the variance.

The Owen seems to have additional upholstery in the form of horsehair and the Wool Blend (blended with what?

you may ask) and it is clear that the surface fillings have Mohair as a component.

To gain any more than this from the comparison is not possible as the information you actually require is not here.

The Owen for example seems to have an abundance of upholstery but without any actual weight assigned to this, you have no idea whether it is 6 grams, 600 grams or 6000 grams.

It’s as ludicrous as that!

As a comparably priced model (and only used as an example) the Vi Spring Traditional Bedstead Zip and Link mattress ( £1469) has a combined upholstery weight of 3150 GSM.

You are completely unaware of the combined upholstery weight of The F & B Owen or indeed The Tennyson to draw any kind of comparable data.

To put weights (GSM) into some sort of perspective our Artisan Bespoke model has a combined upholstery weight of 5100 GSM – quite a considerable amount, and our retail price of £2125 (SKS Zip and Link) reflects this.

If you knew what the upholstery weight of The Owen was for £400 less (the difference between the Owen and the Tennyson) you would be in a better position to see which mattress offered the most value for money.

To offer you a couple more Harrison models that fall into your price range for you to do some more comparisons, it may be worth your while looking at The Fuschia Collection (1350 SKS mattress) The Begonia ( £930 SKS Mattress) or the much lower priced President at £969 (SKS Ziplink mattress).

Finally Claire, we are shortly adding a couple of new models to our site (week 3 September) that will be equivalent to The Vi Spring Regal Superb and The Vi Spring Tiara Superb.

Our equivalent to The Regal Superb will fall slightly outside your budget but perhaps may be of interest to you.

If you require any further information please do not hesitate to contact the office on 0161 437 4419.

Kind Regards

Michaela