Problems with John Lewis mattress
Hi, Firstly thanks for providing such an informative website. I wish I had found it sooner…. I have recently (4wks ago) taken delivery of one of Spinks & Edgar mattresses sold through John Lewis. It is the natural collection 6000 hd springs version (http://www.johnlewis.com/john-lewis-natural-collection-fleece-wool-6000-mattress-double/p557300). I went for this one as it seemed firm but also supportive when I lay on it in the shop. More expensive mattresses in the range seemed to be too soft – I guess this is due to the amount of extra padding used?
However, 4wks in I am waking up with a tingling pins and needles sensation at the tops of my legs, down my calf/into my feet and sometimes in my arms/fingers after sleeping in the bed – After I have been up for a while this does disappear. When I’m sitting up in the bed it also feels as though I am sitting on an old bed of uncomfortable springs. I’m not sure now whether I have selected a too firm mattress and should think about exchanging it for something else or returning it for a refund. I am also waiting for delivery of the sprung divan base that I tried with the mattress in John Lewis. Mine is unsprung so I am wondering if that will make any difference. I notice from one of your earlier comments that mattresses do soften over time so didn’t want to get a soft bed if that was also going to create problems. I have thought about getting a topper for the mattress to see if this would help although from the mixed reviews (for the hollow fiber, duck, down and wool toppers) I’m unsure how much this would help?
Can you advise. Thanks >
Hi Trish.
It does say on the specification that this particular model is the firmest within their Naturals collection but without knowing your weight becomes impossible to say whether this was the right or wrong choice for you.
However, your symptoms of tingling may indicate that this may be too firm for your weight (no suspension qualities) Secondly, the sprung edge divan base will make a considerable difference in the overall feel. The good thing is, you have bought from John Lewis and therefore will have the opportunity to return within 90 days.
A topper will soften down the feel of your mattress. If you are going to purchase a topper we recommend like for like. There is no point putting a memory foam topper on a natural fibre mattress as you will lose the cool sleep surface. Springs will have a tendency to soften over time but talking to our spring guy at the IST he says this happens within the first few months and then stabilises.
| Spring Tension | Wire diameter (Gauge) | Weight Range |
|---|---|---|
| Soft | 1.2mm | Bespoke Tension (Please Call) |
| Medium | 1.4mm | Upto 16 stone |
| Firm | 1.6mm | 16 stone plus |
| Extra Firm / Orthopaedic | 1.9mm | 20 stone plus |
If you would like to discuss this or anything else call our friendly team on 0161 437 4419 between 8 am and 8 pm Monday to Friday, 10 am and 4 pm Saturday and Sunday.
Kind Regards
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