Questions on your fusion latex mattresses
Hi, I am looking at your website and am impressed with the products and information on offer. Before I decide on my purchase, I have a few questions please.
I am looking to purchase the below:
1) Fusion Range: Fusion 4 100% Natural Latex Firm (Superking with base) 2) Genesis Range: 2 x Memory Medium Firm (Single with base) My questions are: 1) Does your bed comes with a headboard? (did not see headboard mentioned even though it’s shown on pics)
2) I intend to use the 2 single beds as child’s bed /guest bed.
I know that memory foam mattress would be suitable for my guests but I am not too sure with my child using the same. I’m worried that it might be too firm, would maybe adding a different topper helps? If not, what type of mattress in your range would be suitable for a child 3 year old up?
3) How long does it take for my order to be ready for delivery?
4) I will be moving to a mid-terrace house with half-landing staircase, would that pose a problem to delivery?
5) How do we arrange for date and time of delivery? We have yet to move in to the new place, so ideally would like to be able to confirm nearer to the date (expected date at the moment is 5th Sept) Look forward to your reply. Many thanks, Evelyn >
Hi Evelyn,
Thank you for your question.
The Fusion 4 has a firm core mattress with a separate medium density topper and is firm for body weights of 13 – 16st. I would ideally need to know your body weights to ensure that this mattress is not going to feel too firm for you.
| Your Bodyweight | This will feel |
|---|---|
| Under 10 Stone / 63kg | Medium |
| 10-12 Stone / 63-76kg | Medium to Soft |
| 12-14 Stone / 76-88kg | Soft to Medium |
| 14-16 Stone / 88-101kg | Soft |
| 18 Stone / 114kg Plus | Please call for advice |
As far as our bases are concerned, they do not come as standard with headboards. The headboards are purchased separately to the bases.
| Forbes |  |
|---|---|
| Bella |  |
| Laura |  |
| Leah |  |
| Warbreck |  |
| Georgia |  |
| Derbyshire |  |
As far as the mattresses for your children are concerned, you would be better looking at the John Lewis Children’s range due to the fact that a child of 3 years of age would not carry a large body weight and they are still growing.
We place all orders for the Fusion Range with the Factory every Thursday lunchtime and from that Thursday, you would receive a delivery within four weeks.
As the Fusion Range are made of 100% Natural Latex, delivering the matter to the room of choice should not therefore pose a problem as they do have a certain amount of flexibility.
Once the Order has been placed with us, our Delivery Team then start to plan their routes. It is at that point that they would contact you with a delivery date. They will give you plenty of notice and should you not be ready to take delivery of the Order, they will hold on to this for until such time as you are ready to take delivery.
I hope this assists but perhaps you could telephone the office in order for us to check your body weights to make sure that the Fusion 4 is the right mattress for you both.
Kind regards Julie
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