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Should we change our Feather & Black Bronte mattress?

Tina asked
22nd August 2015

Hi we needed to replace out mattress, after trying various ones in Feather & Black, we opted for a ‘Bronte’ 3000 pocket sprung in tension 6. I have back and shoulder problems and it seemed good mattress for us both, taking into account weight difference.
The mattress has arrived and the first 3 nights I slept very little so uncomfortable, week later bit better but not sleeping well. We have option of changing mattress, but despite reading all your help and speaking to store, we are very confused about what to do. The next mattress up is ‘Tennyson ‘4000 springs, with no other difference, after that it is ‘Owen’ 5000 springs turnable. The Owen was lovely in store but about £400 (in current sale for King size)more than we can really afford, but we are so confused now we don’t know if we should go for ‘Tennyson’ & hope higher spring count will be better, bust ourselves financially for the ‘Owen’,or brave it out with our current mattress as we have been advised until it settles. Please, please help!

1 Answer
JohnRyanLtd
answered 9 years ago

Hi Tina,

You should always allow at least two weeks for your body to get used to a new mattress. Incidentally, increasing the number of springs does not necessarily mean that you will receive a more comfortable mattress. This is because the additional layers of springs tend to replace upholstery layers and in terms of comfort, do not afford you the same levels as natural upholstery. I note that the published description of the upholstery used in the Bronte is somewhat vague and does not provide you with specific details of the GSM (grams per square metre) of the upholstery, making any advice as to the suitability of the product practically impossible.

If you do opt to return the product and obtain a refund, I would suggest that you look at the products in our Origins range, these are mattresses with man made fillings and are the closest to your budget, the lead in time for these products is 4 weeks.

Kind regards Mike.

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