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Side sleeper issues with Healthiposture mattress

Leanne asked
22nd January 2013

Hi guys, please please help,…. I’m gutted!

I bought a Kingsize Healthiposture Bed. It’s 1000 pocket sprung with a layer of memory foam (dont know depth -sorry) and is firm which I do prefer. However, I’m a back and side sleeper and ever since I got it I ‘ve had terrible lower back pain. Then when I sleep on my side, I can feel pressure points on my hips and shoulders. I am over weight but haven’t had these problems before. I’ve had the bed for just under 2 weeks and there’s already an indent where I’ve been sleeping. Am I still getting used to memory foam?

Or is the bed a load of rubbish?

Would turning it regularly help?

It’s meant to be ‘no turn”. Please help as I just don’t know what to do. It cost me 550 from a local family retailer and they won’t do returns unless faulty. Thank you in advance. .

1 Answer
Lee Staff
answered 11 years ago

Hi Leanne.

If you let me know the model name I will be able to answer with a bit more clarity.

I think it may be The Charisma – please confirm.

If so this has 7.5cm of Memory Foam which really is an acceptable amount.

However, the fact that you already see indents is of concern.

The mattress is non turn (which applies to all memory foam mattresses) and all you can do is rotate to even out wear patterns.

£550 for the divan set is not overly expensive but if you had of known what the construction build was you could have bought better.

It does become expensive if it does not suit your needs or requirements.

For example, The Ergoflex Deluxe 3rd Gen [£449.January 2013].

This uses an 85kg Memory Foam (more suitable for people of an above average bodyweight).

It also uses a High Density foam support layer – again probably more suitable for you than pocket springs.

I would imagine the density of memory Foam you have is in the region of 55 – 65kg/m3.

It is also 9cm in depth which although well above average is not necessarily a better thing – a few factors have to be taken into consideration..

If the retailer will not accept returns, then you will have to ensure you are doing all you can to make the best of a bad situation.

I would immediately add some sort of topper / mattress reviver before the indent becomes a permanent hollow.

Use the entire mattress as the support and look to add your own comfort layer.

I would look for a supportive layer (either foam or Memory Foam) about two inches thick.

Finally Leanne.

I hope your sad story will help other readers and put the value of our Love It or Return It guarantee into perspective.

Also, and more crucially, the weight of the sleeper is absolute key in deciding on which product will be most suitable.

I personally think you were ill advised on this product so count your blessings you did not pay out thousands.

If you require any assistance with our products, then please have a look on our site, or give us a call we would be more than happy to help.

John and Ryan. 0161 437 4419

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