Do you have a showroom in Thailand?

Hi George,We are a UK based internet company and do not have any showrooms.Our delivery service is only to the UK mainland and the responsibility for shipping outside this area is that of the purchaser.Also if for any reason you wanted to send your products back to us again, it would be your responsibility and at your cost to get them back to the UK mainland, in pristine condition.If you are still interested in our products, please call our office on 0161 437 4419 for some specific advice regarding suitability etc.Kind Regards Gary

I think I am interested in the Hybrid 4 and I see it says in stock...might this mean the delivery might be sooner than 4 weeks?Kind regards

Hi Jo,The fact that this shows as in stock means that it is an <a href="https://johnryanbydesign.co.uk/product-category/outlet/">outlet product</a>.If ordered, these products are collected by our courier every Friday and therefore do not suffer the same delay in delivery as newly made products, so the answer to your question is yes.Before placing any order, please call our office to receive specific advice as to the suitability of this product for you.Kind Regards Gary

I have so many questions! I think I shall call to discuss the options- but this is my first question. Such a relief to find an honest sounding company that doesn't make me feel mad for all the misguided decision I have made in mattress purchase errors!

Hi Jo,Thanks for getting in touch. All of our mattresses, bases and headboards are handmade for us and only us. We <a class="wpil_keyword_link" href="https://johnryanbydesign.co.uk/understanding-beds/how-much-should-you-spend/" title="spend">spend</a> a lot of time ensuring our mattresses are of the highest quality. We don't hold stock where a mattress sits waiting, we make them all completely by hand for you. If you're looking for a faster delivery we do have our <a href="https://johnryanbydesign.co.uk/product-category/outlet/">Outlet were returned models</a>, usually for an exchange, get graded to be sold at a discount. The lead times for our handmade mattresses varies depending upon the type of <a href="https://johnryanbydesign.co.uk/product-category/mattresses/">mattress</a> and are as follows:<a href="https://johnryanbydesign.co.uk/product-category/mattresses/pocket-sprung-natural-fibre/">Artisan range </a>- are sent for production Thursday lunchtime and take 4-5 weeks from the order being placed<a href="https://johnryanbydesign.co.uk/product-category/mattresses/hybrid-foam-mattresses/">Hybrid &</a> <a href="https://johnryanbydesign.co.uk/product-category/mattresses/latex-mattresses/">Fusion ranges</a> - are sent for production Thursday lunchtime and take 4-5 weeks from the order being placed<a href="https://johnryanbydesign.co.uk/product-category/mattresses/pocket-sprung-man-made/">Origins range </a>- are sent for production Monday lunchtime and take 3-4 weeks from the order being placed These are approximate and depending upon location, these could be slightly less or slightly longer. If you need more help please get in touch on 0161 437 4419. Our office hours are 8 am - 8 pm Monday to Friday and 10 am - 4 pm Saturday and Sunday. Kind RegardsMichaela

HIDo you deliver to southern ireland?

Hi Martine, Thanks for your question. We have recently agreed with our Courier for deliveries to be made to Ireland, however, there is an additional cost, to be met by the purchaser, of £85.00. In addition, if you need to return the item purchased under our 30 day love it or return it guarantee, the responsibility for organising that return back to us would be yours. If you need any further information on deliveries please see the information <a href="https://johnryanbydesign.co.uk/delivery/">here</a>. Please call our office prior to placing an order to receive specific advice in respect of your choice and clarification of the delivery process/costs. Kind Regards, Mike.

How long are your lead times on beds and bases ordered from your web site?RegardsJanis

Hi Janis,Thank you for your question.The standard lead time for our <a href="https://johnryanbydesign.co.uk/product-category/mattresses/pocket-sprung-man-made/">Origins range</a> is approximately 3 weeks. There is an approximate 4 week turn around for the <a href="https://johnryanbydesign.co.uk/product-category/mattresses/pocket-sprung-natural-fibre/">Artisan,</a> <a href="https://johnryanbydesign.co.uk/product-category/mattresses/latex-mattresses/">Fusion</a>, <a href="https://johnryanbydesign.co.uk/product-category/mattresses/hybrid-foam-mattresses/">Hybrid and Resilience ranges.</a>The standard lead time for all of our <a href="https://johnryanbydesign.co.uk/product-category/bases/">base options</a> is approximately 3 - 4 weeks.<img src="https://johnryanbydesign.co.uk/wp-content/uploads/2017/11/Pink-Crush-Premium-Sprung-Base-John-Ryan-e1510594175642-1200x800.jpg" alt="Artisan Base" width="606" height="404" />In order for me to make some suitable suggestions from our ranges I will first need to know your budget, your preference in fibre content, your preference in the overall feel of the mattress and also the body weights of any individual whom will be sleeping on the mattress to enable me to determine the correct <a class="wpil_keyword_link" href="https://johnryanbydesign.co.uk/understanding-beds/pocket-spring-mattress-guide/" title="spring">spring</a> tension for support.For further information please give the office a call on 0161 437 4419 to speak to one of our friendly advisors.Kind regards, Amy.

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Mattress showroom in Thailand?

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What is the lead time from order to delivery?

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John Ryan By Design Ltd
3 Elm Grove (Suite 1)
Didsbury
Manchester
M20 6PL
UK

Mon – Fri 9.00am – 5.00pm
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0161 437 4419
[email protected]

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We have all our mattresses built to our precise specifications and therefore we can personally guarantee each model for a period of time. Each model carries the guarantee timescale at the bottom of the individual listing. This is described as ‘Full Repair or Replace’. Call us today for free advice on 0161 437 4419 or email us at [email protected]

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