Can you tell me what the delivery times are when purchasing from your luxury online outlet please?

Hi There,Thank you for your question.Our <a href="https://johnryanbydesign.co.uk/product-category/outlet/">online Outlet</a> is where we resell products that have been returned to us under the <a href="https://johnryanbydesign.co.uk/guarantee/">John Ryan 60 day love it or return it guarantee</a>. Once the product is returned to us it is inspected and graded using the grading system shown in the table below;[table id=66/]This is a brilliant option for individuals on a budget as you can purchase luxury products at a discounted price.When ordering from our Outlet there is an estimated two week turn around for delivery to yourself.If you have any further questions please do not hesitate to contact the office on 0161 437 4419 to speak to one of our friendly advisors.Kind regards, Amy.

We have a Vispring Herald Supreme which has provided good service for 10 years but has now started to sag.We are both heavy people - 18 stone plus and are looking for a comparable mattress at a good price.Is there a showroom where we can try your beds?Finally are your mattresses turnable?Kind RegardsCyril Preece

Hi Cyril,Thank you for your enquiry.The Herald Superb superseded the Vi-Spring Herald Supreme and we do have a mattress in our <a href="https://johnryanbydesign.co.uk/understanding-beds/vispring-mattress-comparison-alternatives/">Artisan range</a>, which is similar in feel to the Superb. Please view the<a href="https://johnryanbydesign.co.uk/product/artisan-bespoke/"> Artisan Bespoke</a>, which should be selected in a<a href="https://johnryanbydesign.co.uk/understanding-beds/soft-medium-or-firm-mattress-2/"> firm</a> spring tension to suit your body weights. [table id=7/] This mattress is double sided and comes with a 10-year manufacturer's warranty in addition to the<a href="https://johnryanbydesign.co.uk/guarantee/"> 60 day "love it or return it" guarantee</a> provided with all our products. Being internet based only, we endeavour to match the customer to the product and in 96% of instances we get this spot on which is why we are confident to offer this guarantee.We trust that this helps, but if you require any further advice or guidance, please call our office on 0161 437 4419 and speak with one of our advisors.Kind Regards.

Hi there, how soft is this mattress and does it have any ‘bounce’ to it? Currently sleeping on a Simba mattress and it’s like sleeping on a solid slab. Desperately looking for a soft cosy mattress that has some bounce to it.

Hi Elizabeth,Thank you for your enquiry.The <a href="https://johnryanbydesign.co.uk/product/origins-comfort-1000/">Origins Comfort 1000</a> has a medium <a href="https://johnryanbydesign.co.uk/understanding-beds/soft-medium-or-firm-mattress-2/">spring tension</a> as standard which will support a wider range of body weights, most suitable for individuals between 8 stone and 16 stone. Any mattress with <a href="https://johnryanbydesign.co.uk/understanding-beds/pocket-springs/" class="" >pocket springs</a> is going to be more 'bouncy' in comparison to your current Simba mattress.[recommended-product post="627299"]The <a href="https://johnryanbydesign.co.uk/understanding-beds/all-about-mattress-upholstery/">upholstery layers</a> within this mattress are soft which give a sink in feel and is the softest mattress in the Origins range. The only mattress with softer upholstery that we produce is the <a href="https://johnryanbydesign.co.uk/product/artisan-luxury/">Artisan Luxury</a>.[recommended-product post="627283"]I hope this is helpful and if you would like any further information please do not hesitate to contact the office on 0161 437 4419.Kind Regards Michaela

What is depth of mattress?

Hi Rob, Thank you for your question. <img src="https://johnryanbydesign.co.uk/wp-content/uploads/2018/06/Artisan-Bespoke-003-John-Ryan-1-1200x800.jpg" alt="Artisan Bespoke 003" width="579" height="386" /> <a href="https://johnryanbydesign.co.uk/product/artisan-bespoke-003/">The Artisan Bespoke 003</a> is 14 inches in depth. I hope this helps, if you have any further questions please do not hesitate to contact the office on 0161 437 4419. Kind regards, Amy.

me and my partner are between 17 and 18 stone and both around 5 feet 7 inch tall, now i am mostly a side sleeper and my partner lays mostly on her back and sides. my partner also suffer with all over body pains, at the moment we have a metal frame bed with slats but are looking to change over to an Ottoman base soon, would the artisan naturals mattress do the job.?my partner has been looking at the tempur hybrid elite but i am not sure on that mattress, think i have been reading your site too much lol

Hi Kevin, Thank you for your question. Your body weights dictate that you should opt for a firm <a class="wpil_keyword_link" href="https://johnryanbydesign.co.uk/understanding-beds/pocket-spring-mattress-guide/" title="spring">spring</a> tension for support.[table id=7/] <a href="https://johnryanbydesign.co.uk/product/artisan-naturals/">The Artisan Naturals</a> is our most popular, unbeatable model with 85% natural fibres. Containing a huge GSM of fillings, including <a class="wpil_keyword_link" href="https://johnryanbydesign.co.uk/understanding-beds/wool-as-a-mattress-upholstery-fibre/" title="wool">wool</a> and mohair, on a Calico <a class="wpil_keyword_link" href="https://johnryanbydesign.co.uk/understanding-beds/pocket-springs/" title="pocket spring">pocket spring</a> unit. This medium feel hand crafted <a class="wpil_keyword_link" href="https://johnryanbydesign.co.uk/product-category/mattresses/" title="mattress" data-wpil-keyword-link="linked">mattress</a> is where we stake our reputation as ‘The Mattress Specialists’.Costing £1235.00 for a King Size mattress, this is priced particularly low in comparison to more established brands in order for us to set the bar in comparing branded mattresses with similar components. If this is in the region of your maximum budget then you will be getting the best mattress you can buy. Please see the table below for a comparison to the Vi Spring Regal Superb;<img src="https://johnryanbydesign.co.uk/wp-content/uploads/2015/04/Artisan-Natural-Layers-2-300x300.jpg" /> [table id=18/] Given that your partner suffers with a lot of aches and pains this would be a suitable option. I hope this helps, If you have further questions please do not hesitate to call the office on 0161 437 4419. Kind regards, Amy

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