OK, so we have received a letter from Furniture Village, saying that a new mattress will be delivered in the next 4-6 weeks. We telephoned to ask what the Ecomaster person said, but they don't know. Next we spoke to the Vispring technician who we saw when we visited the factory and he said they make 35,000 beds a year and 3% are duff. So that means that 1150 mattresses a year are rubbish?

Now it's strange that we have had 2, but we have worked out that out of 104 a day, 4 are rubbish, so kind of puts it into perspective. We are going to visit a shop that has a firm mattress available to view, although personally I doubt you can tell anything about a mattress by spending 10 minutes on it!

Our first Vispring (lasted 20 years) was firm one side and medium the other. So we are no wiser as to what was wrong with it, the only thing the factory tell us is that they are changing the wool they were using to something different.