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EXCELLENT Based on 235 reviews Posted on Google john5 May 2026 excellent quality,very comfortable,amazing service from companyPosted on Google Christina James2 May 2026 Utterly incredible sleeps night after night. Been using this company for over 10 years, purchased 3 mattresses, each one better than the last! None of them have worn out yet just upgraded the beds. Origins 500 good for lower end of budget but quite firm, Artisan Naturals perfect in every way best mattress - worth the money -get it, Artisan Bespoke 004 exactly the same feel but with 100% fillings instead of 85% can’t fault it! A night on this is a cure for my aching back/hips/knee whenever they play up. If you’re hesitant, don’t be, and check out the clearance sections for a potential discount! :)Posted on Google holly darby13 April 2026 After buying a pair of duck pillows that I wasnt completely happy with John Ryan by Design rectified the issue promptly. Clearly a company that takes its quality very seriously i would be happy to shop here in the futurePosted on Google Gail Skelton3 April 2026 Highly recommend both service and product! I really enjoyed my mattress - purchasing experience with John Ryan despite my taking ages to make a decision to purchase! All staff were professional and friendly and I never once felt pushed or rushed at all! And the end result was worth it as my mattress is super comfortable and great quality.Posted on Google Gerald Rowe2 April 2026 John Ryan makes beautiful thinks. My artisan bed base and deco headboard is sublime. My whole experience second to none.Posted on Google Nick14 January 2026 Blown away Utterly outstanding service. I had purchased two Artisan natural mattresses in firm spring tension. After a conversation with them we were advised that my wife should get the medium tension which we did. Around 4 months later and she just found it too soft. She generally prefers firmer tensions and she preferred mine. Realising we had missed the return window we were annoyed with ourselves but took that responsibility ourselves for missing it. My wife thought she would phone John Ryan to see whether they could assist and they were extremely helpful and offered to replace the mattress. We are so grateful and blown away by the willingness and desire to provide us with the mattress that we want even when it is outside of their obligations and at their expense. I love my mattress which appears very well made. I will be recommending John Ryan to family and friends and will be using again. Thank you for a top class servicePosted on Google Gen Hallam16 December 2025 Outstanding customer service from John Ryan by Design in trying to help us find a mattress that suited our needs.Posted on Google G22 November 2025 About 7 years ago I bought an Artisans Natural, which still feels brand new and was the sole reason for me arriving late to work everyday. A mattress which I really miss since migrating to Japan. However, the education about mattresses I learnt from here has been extremely invaluable. It's given me insight to weave through sales talk and decide for myself the best value for money and highest quality mattress. I've almost become a geek in mattresses. I wonder if i came back to UK if John Ryan would offer me a job.Posted on Google Jeremy Hunt16 October 2025 The mattress has been excellent but being charged £50 for delivery to Surrey in this day and age is a joke. Delivery on an item costing over a thousand pounds, that isn’t fragile and doesn’t need specialist handling should be free.Posted on Google shirty bates16 October 2025 We have been very pleased with the service we have received from John Ryan, our mattress is very comfortable, and well made . The company has been in touch with us right from our order to delivery . Thank you .
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