Delivery problems with Sealy Grand Pillowtop
1 answers
0 comments
HELLO Ryan and John I have been looking at beds and came across your website!
we need HELP!
My daugher has just bought her first home and ordered a king size sealy grand pillow divan. It was delivered only to find that it would not go up the stairs to her attic bedroom!
The manager of the shop came out and looked at the problem but thought it would go up the stairs so It was delivered again but it would not go up the stairs. I have bought her a king size deep buttoned headboard from laura ashley as a house warming present to go with the bed but this is useless at the moment. We were told that the only solutions would be to either buy a relyon quarter base, a double bed OR a frame base that can be assembled in the bedroom. My daughter would really like a king size bed so that she can use the lovely headboard. Can you give us any help with a relyon quarter base?
We were told that they are very expensive but cannot find out what that means!
if you could help with any suggestions we would appreciate it. Thanks in advance Sue
.
Hi Sue.
Sorry to hear of your predicament.
Am I right in thinking that neither the base OR the mattress would not go into the room?
If you could let me know what the actual difficulty was in accessing the room then I can advise further.
Please also let me know what type of base was being delivered - Two halves, split side to side OR two halves split top to bottom.
Was the depth of the base the problem (14") otherwise it may be a consideration to have a platform base [6 or 8 inches high] on legs .
In the meantime, I am not entirely sure what your man means by a quarter base!
I believe this is an option whereby the entire base is segmented into four sections and linked together (sounds vile).
John and Ryan.
Newsletter
Enter your email to join our newsletter. We’ll send you occasional news and mattress expertise.