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For Dora at Trustpilot
20th July 2012

Are all bed bases flimsy?

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A customer asked

Hi Thanks for your website, I am learning so much about what is and isn't quality and good value!!

However I can't find too much about bed bases and their strength (or lack of). For a few years now I have been sleeping on a very cheap budget king size divan which is now clapped out (I had to buy this due to dire lack of money at the time I needed a new bed). The mattress is just about OK but doesn't give much support, though I don't want a firm mattress as I only weigh 8 stone. The base developed very bad dips and my back has been hurting for a few months now - I believe because of this and the mattress. When moving the base to prepare for a new one I managed to split the hardboard where the mattress rests, quite easily. I ordered a new 3 drawer base from the internet for £150 which has arrived and seems to be overall a more solid construction than mine, however when unwrapping it there was already a large split in the hardboard base which must have occurred during transport. I am now waiting for it to be collected so that I can get a refund and start looking again. My question is, are all bed bases made from such flimsy boarding?

Is there any way to check before buying?

I would be very grateful for your comments. n

admin Answered 6 months ago

Hi Sally.

Thank you for your enquiry on our website.  The direct answer to your question is No!  Not all bed bases are made the same, however, the bulk of them are.

These cardboard topped things are a basic construction of a soft timber frame - cardboard platform top and covered in the fabric and you can spot these a mile off without cutting anything. The first indicator is the mattress it is paired with.  You can be certain that all open coil mattresses will be partnered with this kind of build.  The second indicator is if the fabric has no lining (ie you can virtually see the framework) then it will also be this basic construction.

The third indicator is the price.  As an example the John Lewis True Edge Divan base is £850 [Kingsize No Storage: 06.18] this is a pocket sprung Divan Base and as a comparison the Vi Spring Prestige Divan Base retails at £2070 [Kingsize No Storage: 06.18] also pocket sprung.

Your obvious question would be why the significant difference in price?  Like mattresses when you get into this range you really need to know where your money is going and come to the conclusion of Is it worth it?

As a final note the our budget base the Origins Platform Base is not constructed with the same quality of materials as our Artisan Base.

 

Artisan Base

 

It's not possible to manufacture a semi decent base to retail below £200 or so.  It would be nonsensical to supply a decent mattress with a substandard base (and vice versa).

If you require any further information please do not hesitate to contact the office on 0161 437 4419 between 8 am and 8 pm Monday to Friday and 10 am and 4 pm Saturday and Sunday.

Kind Regards

Michaela

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