Hi Nicola,

I am pleased that you are still enjoying your mattress and am sure you will continue to do so for many years to come.

As for the accident issue, I would advise you to use a damp cloth to remove the staining from the surface of the mattress, cover the area with bicarbonate of soda and allow the mattress to air dry. Never use a heat source which could damage or warp the materials. Once it is thoroughly dry, hoover the area to remove the bicarb and then re-make your bed with clean dry bedding and allow ventilation to ensure any residual moisture in the room or the bed can escape through evaporation.

I hope this helps, if you require any further information please do not hesitate to contact the office on 0161 437 4419.

Kind Regards