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For Dora at Trustpilot
7th May 2015

Can I firm up a Jensen adjustable mattress?

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A customer asked

We purchased a Jensen double bed with height adjustment. The bed has separate mattresses and we choose medium for both sides.
Each side consists of two mattresses and a topper.
I am now finding I need a firm mattress. Each mattress has a separate cover. Can I purchase a firm infill for one cover if I provide the measurements?
I look forward to hearing from you.
Anne

JohnRyanLtd Answered 6 months ago

Hi Anne,

Thank you for your enquiry,  Unfortunately, we do not offer the type of product you requested.

The whole purpose of a topper is to soften the feel of your mattress.  I don't know of any way to firm up the feel of a mattress.  If you had a sprung base, boarding it would slightly firm up the springs but that is not an option in your case. Perhaps you could take your topper off your mattress and see if this helps with the comfort levels.  It may be necessary to contact Jensen to see if they can offer a better solution to your problem other than purchasing a firmer mattress.

 

Kind Regards

Michaela

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