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For Dora at Trustpilot
5th April 2011

Special size mattress

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A customer asked

Hi John We are from Oxfordshire and will be moving into our new self-build house later this year, and are looking to replace our very old bed (we both have back problems, unsurprisingly!) We recently stayed at the Royal Garden Hotel in London and had a fantastic night's sleep on their lovely big bed. They kindly provided me with the specification, which I tried to type into here, but ran out of space!

However, this is an idea of what we are after: 7ft x 6ft 9in (or 7ft x 7ft) deep firm edge pocket sprung divan, with a wool and silk 2000 or 3000 pocket mattress with side stitching and FR damask. (The Royal Garden's bed had a 1400 count - will 2000/3000 be even better??) And will we need to have two separate mattresses for this size bed?

We are both tall people, and my husband weighs around 17 stone. This is a really important purchase for us, so I would be very grateful for any help you can give. I am severely deaf so don't communicate that well by phone, though can do so if you feel it is really necessary. Many thanks.
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admin Answered 6 months ago

Hi Karen,

 

Thank you for your question. The bottom line is Yes we can help you and it will not cost you a fortune. The fillings and spec you describe are high-end and of course, that is our speciality - usually half the price of an equivalent model.

This will indeed be in two sections (zipped and linked) Both you and your husband's body weight will be taken into consideration and the pocket springs [which at this level should be calico housed] will be tailored to each mattress - yours and your husband's.

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

 

All fabrics on mattresses in this country are FR (Fire Retardant) grade dependant on the establishment [domestic or residential]. Hand Side stitching should be standard on this level of mattresses - at this size, three rows is more than adequate.

 

Finally, Karen, I'm afraid there will have to be lengthy discussions to get this purchase correct. Much can be done by email and Ryan will mail you this reply with a few initial questions in order to be able to give a quotation.

Many thanks.

John.

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