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For Dora at Trustpilot
5th October 2011

Bensons for Beds Relyon Savoy questions

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A customer asked

Hi John and Ryan, First time visitor to your site and I must say I am very impressed!

I wonder if you could give me some help… I am looking to buy a new bed, I must admit I havnt got a clue about beds really, over the past few days have been trying to get my knowledge up to speed. I went into Bensons at the weekend and the salesman told me that ‘pocket sprung’ is the best type of bed to get. The most expensive bed in the showroom was the Relyon Savoy. I must admit this did ‘feel’ like the best bed. I was interested in the king size model and this was priced at £1100 and had 2200 pocket sprungs. Now I did a little bit of browsing online and thought I’d managed to find it cheaper, but this turned out to be the ‘Restus’ Savoy (1500 pocket sprungs) and not the one made by Relyon. I was also slightly put off by some reviews I saw online about the Relyon mattresses losing their shape very quickly, have you heard of this from their range?

Could you tell me if the Relyon or the Restus Savoy are worth buying at this price?

Is the Relyon a better bed than the Restus?

If not, could you recommend a couple from your online shop in the £600-£1000 price range?

Many thanks for your help, Aidan
.

admin Answered 6 months ago

Hi Aiden.

I'm afraid the question may be simple to answer. The following will give you food for thought but feel free to give us a call to clarify any points. Firstly, Pocket springs are indeed the best you can have. However, there are mass produced units and there are the ultimate calico encased springs that have to be hand formed into units by the mattress manufacturer. I am assuming at this price they will not be calico encased springs but a mass produced the unit.

Incidentally, the comfort and support differences between these two types of pocket springs are like chalk and cheese Restus is a brand of Kozeesleep (Yorks) Model names mean nothing. Relyon is a top end manufacturer with a lower range and a top range. To me, £1100 sounds cheap for a mid to high-end Relyon mattress [I am assuming the price is for kingsize].

You really should be looking at what exactly INSIDE makes it feel comfortable for you. By knowing what is inside will you only then be able to make informed like for like comparisons. As for Relyon mattresses losing their shape seems to me to be a very sweeping statement. This really could mean anything from settlement to edge support and everything in between.

We only have two ranges: The first which are all listed in the mattress section above is what we have found to be the best we can have made from predominantly synthetic fibres. This is our Origins range. We believe that our content specifications are amongst the highest in the industry for a like for like price.

Our second range is for budgets of over £800 and consists of 'absolute' high-end mattresses that we have manufactured to our customer's requirements and exact specification. This is our Artisan Range This will be as close to a "bespoke mattress" as you can get. We usually work on a ballpark figure of approximately half the price of an equivalent model from any manufacturer. Even Relyon!

Hope this helps you, Aidan.

Please feel free to call us directly to discuss any requirements or to clarify the above on 0161 437 4419

John.

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