Hi Jill,
Thanks for contacting us with regard to the issue you are having with your Origins mattress - accidents do happen don't they so hopefully we will be able to help you with sorting this out.

Luckily, there are several effective methods for removing urine stains and smells from a mattress, so you have a good chance of being able to restore it to its former freshness.

The following article will provide you with all the information that you need to try and restore the mattress back to its original state :-

https://johnryanbydesign.co.uk/understanding-beds/how-to-get-urine-out-of-a-mattress/

We hope that the information provided is of assistance however please do not hesitate to contact us should you require further information or advice.

Kind regards Julie