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For Dora at Trustpilot
10th January 2015

Delivery problems with Superking mattress

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A customer asked

Hello there, I hope you can help me!

I've purchased a beautiful hand-made wooden superking bed frame with a slatted base. I got at a fantastic price. But here's the problem-I live in a small cottage & when I bought the bed frame, I was so excited and my heart ruled my head (well I totally disregarded the implications of trying to get the superking mattress up the stairs). Anyway, after being so dissappointed with not being able to buy the mattress I wanted, I had a little thought about purchasing a zip-link mattress. Would it be suitable to go on a superking slatted bed frame?

I look forward to hearing from you. Kind regards Rachel >

JohnRyanLtd Answered 6 months ago

Hi Rachel,

A zip and link set of mattresses is the best solution to your access problem.

All of our mattresses can be placed on a slatted base, however, we would always advise placing a barrier between the mattress and the slats.

If the slats are 6-7cm apart, then we would suggest the use of an old duvet, however, it the slats are further apart it is best to use either pegboard or thin MDF as the barrier.

If you require further advice regarding the purchase of one of our mattresses, please contact the office on 0161 437 4419 .

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