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For Dora at Trustpilot
30th November 2015

Do you have a shop to view

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Sandra Armitage

Do you have a shop to try the bed out?

Lee Answered 6 months ago

Hi Sandra,

We only sell our own designed mattresses and don’t use any retailers or showroom for our products.

We find giving expert advice both via email and over the phone is far more successful in getting you the right bed that you having to trawl around the shops bouncing on mattresses with sales jargon!

Our love it or return it guarantee means that if you don’t love your new mattress you can either opt for a no-fuss refund, or a one time exchange for another model or tension if it needs tweaking. 96% of our customers keep the first model they purchase.  Using our advice service over the phone or email is a perfect way to refine your search and find something really suitable.

We provide comparative models to our range so if you do want to go and try one in a store that is similar then you can do so.

We find that the whole process of lying on mattresses for 10 mins only gives you part of the answer and ideally you need to know understand your weight, the spring gauge, GSM of the mattress and prefered feeling.

This takes a lot more than lying on a show mattress for 30 seconds and where our expert team can help.

Please see our article on here on the questions to ask yourself when thinking of buying a new bed or mattress. There is also a handy infographic below to help you spot the fakes from the quality mattresses.

Any further questions please give us a call on 0161 437 4419

Kind Regards Gary

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