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For Dora at Trustpilot
22nd December 2011

Feedback Artisan Naturals

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A customer asked

Hi Ryan Many thanks for getting our new Artisan Naturals 1200 Zip&Link Super King Size bed to us before Christmas.

We are very impressed with both the comfort and high quality of the bed.

I shall have no hesitation recommending your beds to friends and family.

I know that you are keen to hear feedback so I will mention that I was very disappointed with the delivery service.

It was a very 'dump it and run, sign here' type of delivery.

The two guy's literally ran the items into the house, dumped them in the nominated room without appearing to take a great deal of care along the route and then asked me to complete/sign a multiple question/satisfaction form without even unpacking the bed to check for damage.

Needless to say they were not interested in unpacking the bed or taking away any of the packing when asked.

Personally in hindsight I would have gladly paid a few pounds more for a delivery service which at least took away the packing material and checked the item for damage before leaving.

Kind regards and have a nice Christmas & New Year Ron Jones n

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