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For Dora at Trustpilot
8th December 2011

Feedback Sequence 2000

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A customer asked

Product: Sequence 2000 Latex Hi John and Ryan!

I hope you are well. Thanks for the mattress!

I'm really happy with it and I've been sleeping great this month. My review: I came across John and Ryan's website after trying to find out the exact differences between all the various mattress types. Most shops just reel off an obviously prepared marketing speech full of buzzwords without really giving much information but on this website I was impressed by the amount of informative articles and most of all by the video of Ryan cutting open one of his mattresses to show you what's inside it. It's nice to see what's really there and more importantly why it's there instead of the usual marketing guff. I ordered online and a few days later got a call back saying the mattress would be delivered soon. I was really impressed when the delivery wasn't made by courier but by John and Ryan themselves!

You just can't get that level of service from a big firm. These guys really know their stuff and had loads of helpful tips such as getting a mattress protector and how to turn it. The first thing that impresses is how deep this mattress is. Nearly 30cm of support!

I've delayed writing the review immediately so i could have a month to get used to the mattress, try different sleeping arrangements and see if/how it changes over time. I have to say, it's very impressive. The latex is on one side of the mattress so it doesn't need turning but I've tried the other side as well to see what the pocket springs are like. On the springs side, it's fairly firm and supportive but obviously the reason for buying this particular mattress is the latex. I prefer it a lot more than the springs side and I'm glad i went for this model. The latex side is noticeably firmer and has a different feel since it is a continuous layer rather than independent pockets of suspension. Saying that, with two people, neither will end up rolling into each other unintentionally!

There's a nice dampened feel to moving around on it. The rest of the bed is very well made, the sides are nice and thick while the handles are strong enough to make it easy to shift around when needed. The only thing is that now I'm over protective of my bed and mattress!

When people sit on the side, depending on who they are, I kick them off onto the floor or make them lie down on it fully to try the latex feel!

Maybe I'll grow out of it.. but I doubt it. In summary, the Sequence 2000 Latex is really well made and I have no problem believing that it will provide many many years of comfortable sleep. As for John and Ryan, they are fantastic. They know their products and offer great service. As I said, I just ordered online, but i have every confidence that if I had needed to chat to them to decide what mattress would suit my needs, they would have been able to advise. I wish them all the best in the future and 100% recommend them to anyone looking to buy a mattress. When I need a second mattress, I know where I'll be calling first. Best regards, Robin

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