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For Dora at Trustpilot
13th September 2017

Guarantee comparisons to Ikea's 25 years

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Elaine

Hi there, your website is to be commended for its detailed knowledge and advice. Its makes very interesting reading so thank you.

Having paid over £1,000 for a Vispring mattress which hurt my hips terribly giving me constant nights tossing and turning with the pain, I decided to try the Eve which was way too hard. Then I turned to the Which recommended Leesa. This is now being returned as it takes too long to bounce back again and I feel in a hole in the mornings where I have slept, and it feels like I'm lying on concrete - very uncomfortable. If I wake in the night that's it I can't get back to sleep as it's too uncomfortable.

I am at a loss as to which mattress to get. I am looking at the ikea Hyllestad as both my children have this mattress and they love it. I find it a bit too soft but Ikea do offer a firmer option.

What gets me is Ikea offer a 25 year guarantee for a £250 mattress, whereas your £400-£600 mattresses only offer a 2 and 3 year guarantee. I know Ikea must not be as good as your mattresses but why do you only guarantee yours for such a short period of time.

I am 5'6" and about 10 stone 10 lbs so any recommendations would be very useful. My budget is around the £500 mark?

I look forward to hearing your expert comments.

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