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For Dora at Trustpilot
15th March 2011

Help on Millbrook mattress comparisons

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A customer asked

I have been agonising over a matress for many weeks now to the point where our old one is shot.

I have largely looked at Milbrook ranges and have been taken by their planets collection as well as their Lavender available thorugh ****.

I would appreciate advice on the different fiilings.

I always thought the top price bed would have the best fillings but for example the neptune has similar fillings to the Jupiter yet the Saturn that has less springs has Latex.

Can I have your thoughts and also whetheer you have something comparable.

My wife and I both prefer medium firm or firm beds.

Many Thanks.

Mr D.

Carter.

.

admin Answered 6 months ago

.Hi Damian, Good questions.

Your stumbling block is the fact that you cannot do adequate comparisons because the actual specifications of each mattress are just not available!

Just because a mattress states that it contains opulent fillings such as cotton and Pashmina begs the question OK, How much cotton does it contain?

and more to the point - how much Pashmina wool?

Once we can establish this simple little detail you will be in a better position to do an actual and realistic comparison from every manufacturer and retailer.

Ryan and I always draw upon the analogy of beefburger ingredients - it wasn't that long ago when meat content by percentage did not have to be stated.

The way to now find out which burger has the highest meat content is to look on the list of ingredients and therefore make an informed choice as to which one you would be happy with.

In the mattress industry this is determined by the GSM (Grams per Square Metre)

Mattresses should also have a list of components by weight and so your choice would be simple and straightforward.

As for can we do anything similar?

- Yes, of course we can.

But can you tell us what you want us to provide?

Unlikely.

The information you need to do so is not there.

Give us a call on 0161 437 4419 and we can do our best.

John and Ryan.

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