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For Dora at Trustpilot
6th February 2011

Herald Supreme dipping

Comment Check Icon 1 answers Comment Icon 0 comments
A customer asked

We're most grateful for this site. Re Jean; we've had same problem with our (2xmedium) Herald Supreme Z & L. After a month first bed sagged in middle (ie at sides of each mattress) & was replaced; second has develped same problem after 10 months & inspection due shortly. Please tell us what happened after your last mail of 21 Jan. Many thanks & we hope it worked out well for you. If not did you get a refund?

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admin Answered 6 months ago

Hi Iain,

 

Thanks for your comment.

 

I have already sent Jean an email informing her of this post.

 

Please see the article here for further information on mattress settlement and dips.

 

Please feel free to add further findings here where I am able to add a direct response rather than broadly speculate.

 

 

If you need any further assistance please don't hesitate to contact us on 0161 437 4419.

 

Kind Regards, John and Ryan.

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