I have placed my order; what happens next?
Order #215073
I have received an acknowledgement that my order has been received. But what happens next and by when?
Hi Ken,
Thank you for your question.
I can confirm that your order has been received for our Origins Pocket 1500 Mattress.
I can also confirm that the order was sent over to our factory on Monday 17th July and you can expect a full delivery to yourself within 3 weeks from that Monday.
The next contact that you have will be a member of our delivery team confirming an exact delivery date. If for any reason this date isn't convenient for you then you can rearrange it with them direct for a more suitable date.
I hope that this has answered your question fully but if you have any further queries, please don't hesitate to contact us on 0161 437 4419.
Kind Regards Julie
Newsletter
Enter your email to join our newsletter. We’ll send you occasional news and mattress expertise.