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For Dora at Trustpilot
13th July 2016

Issues relating to Artisan Naturals

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A customer asked

1. Is the Artisan Naturals mattress cool to sleep on?
2. Are mattress toppers recommended for this range; if so do you supply them in natural fibres? Is a wool blanket an adequate substitute?
3. Does your firm spring tension equate roughly to the 'Extra Firm' option in the old Vi-Spring Regal Supreme?
4.Does the inclusion of drawers in an Artisan base affect its performance or perceived firmness?
I am very impressed with your website. We are considering replacing our (very) old Regal Supreme single mattresses; they have lasted remarkably well and are still comfortable, but nothing is forever. We would replace them with one Medium and one Firm Artisan Naturals. The sprung bases are still sound, so we will stick with them for the time being

Lee Answered 6 months ago

Hi Nhaas,

Thanks for getting in touch. I'll answer your comments in turn if that's ok to make it easier.

  1. The Artisan Naturals is 85% natural fibre on a calico encased pocket spring unit. As for its coolness its very subjective based on each sleeper. What we can say is that the natural fibre component is the most breathable of all fibres, especially compared to foam and synthetic fibres. We have an article on exactly why wool and natural fibres are significantly better than other fibres here.
  2. John Ryan By Design Artisan Naturals Vi Spring Regal Superb
    1 1200gsm Blended British Fleece Wool and Cotton. 900gsm Blended real Shetland Isle Fleece Wool and Cotton
    2 Hairproof Cambric Cover Hairproof Cambric Cover
    3 1250gsm Rebound Poly Cotton 1200gsm long stranded Horsetail blended with British Fleece Wool
    4 1500gsm 100% Pure Mohair 1000gsm Bonded British Fleece Wool and Cotton
    5 1600 Calico encased Pocket Springs [ 49mm ] [1.28mm ] 1720 Calico encased Pocket Springs [48mm ] [1.28mm ]
    Total GSM 3950gsm 3100gsm

  3. We always recommend a mattress protector is used from day one to help keep your mattress in perfect condition. Toppers can be used but we usually say try the mattress first without one and then add one if you want to soften or deepen the top comfort layer. We are working on a wool topper as we speak but we have yet to launch it. Finding the exacting specifications we demand takes some time and we want to get it just right!
  4. Without knowing the gauge and wire diameter of the Vispring extra firm spring its impossible to say. We list all of our spring specifics on this post here, maybe have a look at refer back to vispring to compare.
  5. The drawers do not impede the performance of firmness of the bases. The sprung and platform bases both work exactly the same regardless of drawer combination.

I hope that helps and if you have any further questions please get back in touch on 0161 437 4419 or info@localhost.

All the best

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