I've recently bought a John Lewis Refresh 2 mattress.

It was missing a felt washer from one of the tufts, so John Lewis had the manufacturer send out a couple of spares; the sender was Horatio Myer & Co Ltd/Staples.

The Refresh 2 seems to have elements of Staples' Eleanor and Cordelia models, but is no-turn, like some of their higher-end models. Which made me start questioning the mattress and whether I'd got a good deal or been sold a dud!

The Refresh feels ok but now I'm wondering why it's only one-sided and if I've made a mistake buying this bed? Can you advise how you can review and compare their models?

Thanks

.