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For Dora at Trustpilot
28th December 2010

Mattress dipping help please

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A customer asked

Hi John, can you clear something up for us please?

We have a sprung base with a pocket sprung mattress that is due for renewal, there are substantial indents on both sides. Our question is can you replace with any mattress or does it have to be specific to the base as we have been 'advised' by one of the mainstream retailers who seemed very keen to sell us a complete new bed.
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admin Answered 6 months ago

Hi Kila,

 

Thanks for your question.

 

Please see the article here for further information on settlement and indents.

 

The dips on either side will be because the middle area isn't being slept on causing a ridge in the middle of the mattress and the dips on either side of it are simply where the same surfaces are being slept on.

 

 

You wouldn't need to replace the entire bed setup unless the base had failed in any sort of way or was damaged.

 

I hope this helps but if you have any further queries please don't hesitate to contact us on 0161 437 4419.

 

Kind Regards, Lee.

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