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For Dora at Trustpilot
3rd January 2018

Natural Fibre Mattress for Sore Shoulders & Back

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A customer asked

I'm looking to replace a 10 year old Relyon "Enchantment" king size mattress which has 1020 pockets springs and a Reflex foam pillow top. If I remember correctly, it was described as being a firm mattress when purchased.
We're looking for some advice on which of your mattresses might be good ones to consider as a replacement.
I'm a 5'7", 11.5 stone man. My partner is about the same height and weight. We are both side/front sleepers.
We have two main issues with the current mattress... we both often wake up with sore shoulders and sometimes in the night with pins and needles in our arms. I also get very hot at night, so sleep under a sheet most of the year.
We added a down and feather topper a few years ago which helped with the heat to an extent and makes the bed feel more comfortable and cosy when we get in but we still wake with aches and pains and still get very hot on summer nights.
I imagine foam would help with the aches but I'm concerned that even your cooler foams would still be too hot for me, so thinking something in the artisan range with 100% natural fibres might be good. Having read descriptions and some of the other Q&A's the Artisan Luxury sounds like it could be a good fit?

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