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For Dora at Trustpilot
22nd December 2014

Problems with mattress dipping please help

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A customer asked

Hi, I have found your website very informative but I'm still unsure the about the right bed frame for our mattress. We bought a Sensafoam 2000 pocket springs mattress from Bensons which we used with a slatted base bought on offer for £99 from dreams. We were told we could not claim any warranty on the mattress if we did not buy a base from Bensons We decided on this mattress as there's a significant weight and height difference between my husband and I. Less than a year's use the mattress has a big indent on his side. We have since moved house and need to buy an extra bed frame as we initially bought a gold Harrison springs/" title="pocket spring">pocket spring mattress which we both found too hard and also dented on my husbands side and so moved the mattress to the spare bedroom. The Sensafoam mattress already has imprints of the slats. Should we get another slatted base but add the MDF cut outs?

Does it matter if it's metal frame as we prefer a bed that will allow us store boxes underneath. Thanks >

JohnRyanLtd Answered 6 months ago

Hi Seun,

Thank you for your question.

We would always recommend that you place some form of barrier between a slatted base and a mattress as without such a barrier there will be a tendency for the mattress to squeeze between the slats providing an uneven feel. The barrier can take many forms, either an old duvet, blanket or MDF boards the latter of which are likely to make any mattress feel firmer.  It also depends what type of slats you have (flat un-sprung or arched sprung).

With regard to your specific query in relation to the Sensafoam mattress, we would suggest that MDF of between 3mm and 5mm should provide an appropriate barrier to prevent imprints from the slats and allow you to continue to store items under the frame.

Mattress Slats (1)

I trust that this helps but if you do require any further advice or guidance, please do not hesitate to contact our office on 0161 437 4419.

Kind regards Julie

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