Hi Fran,

Thanks for your question.

It does seem very coincidental that you started experiencing pains not long after changing your base.

Sprung slats do have a bit more give in them than solid slats so it could just be that you're not suited to anything with a bit more give in them.

It might be worth looking at buying some standard sheets of MDF, plywood or pegboard to place over the slats to solidify the surface with a uniform platform top. If this helps to ease the pain then you know it's down to the slats being different.

It could also simply be that your body is adjusting to a brand new base; We'd always advise to give any new purchase at least 4-6 weeks to get used to it as your body does need time to adjust.

Our safest advice here, outside of trialling solidifying the base, would be to contact Tempur direct to see what their advice is. We can only advise to a certain level when it comes to another retailer's products.

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I hope this has answered your questions fully but if you do have any further queries please don't hesitate to contact our office on 0161 437 4419. Our opening times are Monday to Friday 8am to 8pm and Saturday and Sunday 10am to 4pm.

Kind Regards, Lee.