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For Dora at Trustpilot
4th March 2019

The mattress I ordered is too big. Can it be bent?

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George Farrell

Hi,
I have ordered a super king sized mattress and have now realised that there is only a 5"2 gaps I was wondering if it is possible for the mattress to be bent for me to try and squeeze up the stairs or is the mattress too stiff to allow this?

Amy Woolley Answered 8 months ago

Hi George,
 
Thank you for your question.
 
Please contact the office directly on 0161 437 4419 to discuss this matter as we can only bend the Artisan mattresses very slightly without damaging them and the Origins range do not have any bend at all really so it may be worth considering a Zip and link option.
 
Kind regards,
Amy.

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