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For Dora at Trustpilot
11th April 2019

The turning of a new mattress.

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A customer asked

I recently purchased a new single Artisan naturals mattress from you, Order no 629758. Please could you t ell me how often I need to turn the mattress and correct procedure for doing so.Many thanks

Amy Woolley Answered 6 months ago

Hi Keith,

Thank you for your question.

All two sided mattresses should be turned and rotated regularly. John Ryan mattresses have substantial layers of upholstery and filling and need turning to ensure even settlement across the entire surface of the bed.

I would recommend that you rotate your Artisan Naturals mattress 180 degrees and turn it completely over once a month for the first year and every 2-3 months onward.

Taupe Hopsack

If not turned regularly indents will form in the sleeping area. It is recommended that two people turn the mattress as they are very heavy.

If you have any further questions please do not hesitate to contact the office on 0161 437 4419.

Kind regards,
Amy.

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