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For Dora at Trustpilot
6th August 2018

What finance options do you offer?

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Nivi

Hi, we are interested in buying one of your mattresses. Is it possible to try them in one of your shops/outlet? We are based in London (Hackney).
And do you have any finance options to split the payment in different instalment?
Thanks,
Nivi

Guy Blundell Answered 7 months ago

Hi Nivi,

Thanks for your question,

We are an online-only retailer, so we do not have any of our mattresses in stores. You can pay by direct bank transfer, debit or credit card - the only credit card we do not accept is American Express or payment via Paypal and their credit services. We do not offer interest-free credit or any finance as the cost of offering these, unfortunately, increases the prices for all customers, given the levy charges are sometimes as high as 8% from credit provideres. We don't think this is fair to end up raising it for everyone.

Your body weight will determine the overall firmness of the springs. So to help I have copied a table below.

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

Your sleeping habits/personal preference will then determine how you would like the mattress to feel in the comfort layers. This is where you will achieve the feel you are looking for (soft/medium/firm). Do you know if you have a preference for a soft, medium or firm?

If you do not, I would advise to go out and try the;

Vispring Devonshire - Soft in upper layers - Comparable with the Artisan Luxury

Vispring Regal Superb - True medium in upper layers - Comparable with Artisan Bespoke 004

Vispring Herald - Firm in the upper layers - Comparable with the Artisan Bespoke

I hope this helps,

Please don't hesitate to contact the office on 0161 413 2586.

I will be happy to assist and point you in the right direction.

Guy

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