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For Dora at Trustpilot
17th November 2016

Zip and Link Artisan 1500

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Jane

Hi Mike, Lee,
Thanks so much for your previous answers to my SuperKing Zip and Link questions.
I have one more before I go ahead and make a decision between the Original Pocket 1500 as you recommended and the Artisan 1500 which is the one I had my eye on!
I looked again at our current mattress (just a Kingsize, nice but too small) and it is a Feather & Black Shelly, which is graded 8 firmness. Therefore, in my first email I was incorrect in calling it medium. With this in mind - which of these mattresses would be the best?
Finally, if I place an order, when do you usually deliver?
Thanks
Jane

JohnRyanLtd Answered 6 months ago

Hi Again Jane,

 

I think we are almost there.

 

Of the two, the Artisan 1500 and the Origins Pocket 1500, the closest in feel with a medium spring to the 8 grade firmness of the Feather & Black mattress would be the Artisan 1500 and whilst we appreciate that the price of this is slightly above your initial budget, it represents better value in the long term.

 

 

The Origins comes with a 3 year manufacturers warranty, whereas the Artisan has a 5 year warranty. Having said that, with proper care and consideration, we would expect both to last well beyond the warranty periods.

 

In terms of delivery, the orders for the Artisan products go to the factory on a Thursday, with today's being due for delivery to our delivery company on 6th December with guaranteed delivery before Christmas.

 

With the Origins, the orders are placed on a Monday with next Monday's being delivered to the delivery company on 30th November, again with guaranteed delivery before Christmas.

 

We trust that this will now enable you to make that final decision and look forward to receipt of your order in due course.

 

Kind Regards, John and Ryan.

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