Hi Jon, Thanks for your comment.

You will be aware that perceived firmness levels from a high-end mattress that uses calico (tied) pocketed springs rather than mass-produced polypropylene (glued) pocketed springs offer an entirely different level of support and comfort. Even though all pocketed springs use the same principle of individualised support it is how they are encased and utilised with the components contained that can produce a mattress of vastly differing firmness and comfort levels.

At Feather and Black, for example, you will be more than familiar with the comfort and support levels of most Vi-Spring mattresses that use Calico springs as the support. What Vi-Spring tend to describe as firm [based on a 1.52mm six turn spring] has a completely different tension and level of comfort to a mattress that uses the aforementioned mass produced springs of similar gauge and count but also described as 'firm'.

This brings me to the Soft, Medium or Firm anomaly that most people tend to use when selecting a mattress. It is not possible to try out a [firm] Vi-Spring mattress and then look for a similar [firm] tension from say a Sealy or whatever because the difference in support between the two will be so vast a direct comparison cannot possibly be made.

Mattresses should initially be selected based on the customer's weight and weight differences. Their budget will dictate the expected quality of the internal components and then everything else should fall into place.

Thanks Jon for taking the time to comment, particularly as you are in such a prestigious environment, it is very much appreciated.

Kind Regards

John and Ryan.