Soft, medium or firm mattress?

We keep touching on this method of mattress selection and as it is the biggest method that customers use it does require a detailed explanation of why it is so wrong. Getting the right tension, or firmness, for your mattress really is the first thing you need to establish, and not all mattresses are the same.Mattress-insulator-layer_1080x400_acf_cropped

Firstly, in the mattress industry, there has to be a precise definition of soft, medium or firm (SMoF) which there isn’t, so some sort of benchmark is required in order that your definition of SMoF is the same as everyone else’s, particularly the retailer. And so here lies the problem.

mattress tensions john ryan by design

What exactly are you asking for?

Say your perceived comfort level is firm. Are you asking for a firm support from the spring system or firm sleep surface from the comfort layers?

The support from all similar spring foundations is relatively the same, particularly if the same spring gauge (thickness of wire) is used. Such as all 1500 pocket spring units, for example, should relatively be the same and similarly, all 12.5 gauge ortho cage springs or whatever should again relatively be the same.

The same is true for pocket springs. Far superior to any cage sprung system but if you press down on a pocket spring unit it easily ‘gives’ to exactly where the pressure is being applied which feels softer but is ultimate, overall more supportive.

How heavy are you?

Again, this plays a major part in which mattress you should be choosing but is very rarely mentioned by the customer or indeed questioned by the retailer. A light person will find an orthopaedic mattress rock hard, whereas a heavier person may find it just right.  So what kind of mattress would be chosen for the heavier person who is asking for a firm mattress believing that this would be the only option for them?

This is where the expertise of the retailer should come into play.

For us, we know exactly what mattress would be entirely unsuitable for a person with a body weight of say 18st and equally, we also know what would be entirely suitable. More so than the customer. We know which materials would be more durable, we know what spring type would be more supportive for their weight, we know whether a particular mattress would be better if an additional layer of wadding was included/replaced and so on. It really should not fall on you to make a decision based purely on the mattress you want to replace. You need to know all the viable alternatives.

Another thing to bear in mind is that mattress tension is also relative to the size of the mattress a single mattress will be firmer than a double mattress, a lot firmer than a king size and much firmer than a super king, and of course vice-versa. The bigger the span of the mattress the ‘softer’ it will feel. So going out to buy a mattress bigger or smaller than the one you are looking to replace will have a direct  influence on the mattress tension.

As if that wasn’t enough there is also the fabric to consider. Mattresses that have a final layer of latex or foam will always have a soft knitted fabric to face the mattress. Whereas final layer polyester will usually have a damask (woven fabric) to face the mattress. When manufacturers want the mattress to have a softer overall tension, then they would use a knitted fabric rather than a damask. It does not work the other way round. A damask should not really be used with latex or foam.

Mattress firmness vs support

There is a clear misunderstanding in the bed industry about perceived firmness and support. Often the two words are used interchangeably. We can’t stress enough how these two words have very distinct meanings and are not the same thing.

The support unit of your mattress is nearly always dictated by your weight and height.

This is because spring units are manufactured with certain load or weight tolerances. This means they are made to take a certain amount of weight to load (compress) and unload (extend) correctly. If you imagine the force you must apply to a standard spring to compress it and then how much force is needed to be removed before it will extend, this sometimes helps understand this principle.

If you, therefore, choose a spring unit that is made for a weight tolerance that your bodyweight doesn’t fit, you’re either going to end up with a firmer spring than you need, which means it won’t compress as it should, or too soft a spring meaning it compresses too far. Whilst it’s your choice if you want to go for a super firm spring, it really will be overkill and prevent the mattress from accommodating you properly.


It’s essential that you know the weight limit that can be applied to the spring to work out if it is going to be suitable for you. Even if you want the firmest mattress possible, a spring that is too firm ie has too wide a gauge for your body weight, will never give you proper support. You will merely rest on the top of it like sleeping on a hardwood floor. The spring units sole purpose it to compress and extend to accommodate your weight, lumps, bumps, elbows and wriggling needs.

Unfortunately there is no standard soft spring tension, accepted medium spring or defined firm spring tension (with the exception of orthopedic springs which are all 1.94mm 12 gauge spring). Each manufacturer will have their own definition.

Our medium springs, for example, will accommodate a 10 stone sleeper up to 16 stone in the Origins range, there is some give and take with this, such as an 8-9 stone sleeper and a 16-17 stone sleeper, but this then requires some more careful thought about the upholstery layers. More on that below!

Ask the mattress retailer what the spring tolerance is

You simply must ask mattress manufacturers what the spring weight tolerance is. Below we have listed our Artisan Spring tolerances, as we offer three tensions. This should give you an idea of the kind of detail you require. With this, there are exceptions which are rare, so if in doubt please get in touch with us.

Artisan Spring TensionWeight Range
SoftUnder 10 stone /64kg
Medium10-16 stone / 64-101kg
FirmOver 16 stone / 101kg

Upholstery as the ‘perceived firmness’ layer

Once you’ve established if the spring support unit is suitable for you, then the mattress upholstery layers on top of this spring unit will give you a better idea of the ‘perceived overall firmness’.

The upholstery layers provide the choice you have to decide what perceived firmness you require from your mattress.

This is where the real choice lies. You can have two medium tension springs, suitable for say a 13 stone sleeper, in two mattresses but topped with different upholstery layers will give one say a medium feel and one a much softer or firmer feel. This is where you need to apply all your knowledge to work out how the top layers of the mattress will feel.

  • Foams for example in our Origins Reflex give a firmer feel in the upholstery layer.
  • British fleece wool and cotton in the top layer of the Artisan Luxury will give a really soft feel to the mattress.

Our small friendly team can advise you of how the upholstery layer will feel for you given your height and bodyweight. This is where the choice of the overall firmness lies. Yes, the support unit plays a part, but this is really set by your weight, whereas the upholstery can give you the option of either a softer or firmer feel in the top layer, the layer you’re immediately lying on.

Each of our product descriptions in the shop gives an idea of how the mattress will feel for your bodyweight. At present, we believe we are the only retailer to do this. Below is an example for the Origins 1500 mattress and what the perceived firmness will feel like.

Your bodyweightThis will feel
Under 10 StoneMedium
10-12 StoneMedium
12-14 StoneMedium
14-16 StoneMedium
16-18 StoneSoft to Medium
18 Stone PlusPlease call for advice

What is your softest mattress?

Our softest mattresses in our range are the Origins Comfort 1000, our entry level pocket spring model and then our Artisan Luxury handcrafted calico pocket spring model.  These have really soft upholstery in the top comfort layers ensuring that deep sink and soft feel.

Origins Comfort 1000 Artisan Luxury

What is your firmest mattress?

Our Artisan Bespoke and Resilience models are out firmest models.  The Artisan Bespoke is a handcrafted calico pocket sprung model whereas the Resilience range is a foam based contemporary model.  Bear in mind these are generals and your weight plays a part in how firm you will perceive these.

Artisan Bespoke Resilience 2

Ultra firm or ultra soft mattresses

There are some people who really do prefer a rock hard mattress (ultra firm) or an all-engulfing ultra soft mattress. If this is you, then let us know your preference, making it easier for me to select a product within your price range that will be suitable for you. Our resilience range is our firmest mattress we sell and is ideal for either people over 18 stone or lighter sleepers who want a super solid but two sided mattress.


We repeat what we say in the post what-can-you-expect-for-your-money that initially you should be looking for the best combination of components you want that your money can buy, rather than whether it is soft, medium or firm. Our expert team can assist you in calculated what spring tension you require for your body weight and how the upholstery layers will feel so get in touch for tailored help.

If you are lucky enough to have a budget in excess of £5000 then you could have a hand built mattress tailor-made to your exact requirements composed of the best available fillings and finest materials. For many of us, this is not an option. And so, knowing what the most suitable alternatives are for your budget, we will get you as close as possible to your dream mattress.

We’re here to help

Speak to our small friendly team between 9am – 5pm and we’ll be happy to guide you through any questions you may have.

Call today 0161 945 3757

  • Sue says:

    Hi. I am looking for a zip and link super king. We dont like a hard mattress. We like comfort and some support. My husband is disabled and has leg problems so we need to be together and have the abiltity to have our own mattress to prevent rolling together. As for weights we are similar. 13st and 14st. What woud you recommend. Thanks.
    Hi Sue, As you suggest – a ziplink bed (Superking or Extraking) is the first option either on separate divan bases or utilising a Superking bedframe. Secondly, will your husband be spending more time in the bed other than sleeping? If so, then extra care has to be taken when choosing a satisfactory primary layer. As for spring type 1500 to 2000 pocket springs. I assume your husband will be sitting on the edge of the bed for various reasons and in this case seek out as much edge support as you can muster. This will help both in stability for your hubby as well as aiding the longevity of the edge of the matt. In your case Sue, you may have to make additional compromises to get a mattress you need, rather than the one you want. But always bear in mind that once the foundation is correct you can tweak it to your own personal comfort level by use of toppers and suchlike. Give me a call, I’m sure I can help. John.

  • Elaine says:

    Hi John,
    We are looking to buy zip and link – superking – for our new,totally empty flat.
    I am shopping from overseas and the bed will possibly end up being a guest bed – all depends?
    As I can’t try out beds I need advice please.
    My husband weighs around 95kg and I am 60kg and we both like a moderately firm bed – not a brick, but can’t do squishy/water bed feel. Probably with good padding to make it comfy and I like soft textures, if that makes any difference. I looked at the Origins Comfort 1000 and Origins Reflex on your site but worried they are too soft.
    Thanks for your help,
    Hi Elaine. The Comfort 1000 and Reflex 1000 may indeed feel too soft for you. I would say that The Origins 2000 would be an ideal choice. Phone me and I can go through all the options and a bit more detail. John.

  • J Brown says:

    Hi John, I hope you can advise us on what double mattress to buy, We are both quite heavy, 14st and 17st. We were thinking of getting a memory foam mattress as they seem quite comfy. We do like it to be too firm or too soft. I mostly sleep on the front and my husband tends to sleep on side/back. We have a wooden slatted bed frame which we have had for 8 years, but our current mattress is just as old and has a dip in one side. Thank-you for any tips!

    Hi Julie. First, take a read through the Ziplink section to see if a zip and link mattress set of different tensions may be suitable. This will be the perfect solution for differing bodyweights. Alternatively, if your budget allows, have a look at The Artisan 1200 where the springs and fillings will be tailored and placed to your exact requirements. Give Ryan a call on the number at the top of this page and he will be able to help you further based on your budget as well as your rerquirements. Many thanks, John.

  • DT says:

    Hi, I am looking for a rock hard mattress (Ultra Firm) for my standard double bed. I have tried at some local shops but couldn’t find really firm mattress. I have gone through lot of websites but as you have said everyone has different definition of firm. Can you recommend me a mattress?
    Thanks for your help.

    Hi DT. To get that level of firmness you would be looking at a ortho cage spring unit 12.5 gauge steel. This would be topped off with a firm pad to prevent any movement whatsoever from the spring unit. On top of this there should be a firm reflex foam pad and when tufted this will be compressed to add to the firmness level.

    In this case DT we are unable to supply you as it would not be something we would readily put our name to particularly as the spring unit would have to be cage sprung. We would not be proud of the build quality nor the components that would have to be used to get the firmness levels. However, if you do find something that seems to fit the bill we would happily cast a glance to see if it is all it seems. John and Ryan.

  • lowri says:

    I currently have a orthopeadic mattress which is about 4 years old. It is now sagging and is getting lumpy especially on my husbands side. I like a firm mattress and am only small but my husband is 6 foot 4 and weighs about 16stone. I tried to prolong the life of our mattress by turning it regularly but this didnt seem to help. Could you please advise what the best mattress option would be.

    Hi Lowri. Firstly I would consider an extra long bed at 7′ for your husbands sake. This extra length need not be too expensive. Your weight differences are above average so I would ask you to give Ryan a call so he can go through the options with you based on your budget to find a mattress that will suit you both. John.

  • Mary says:

    My parents are both 90, a short while ago we bought them a new double mattress (from a local store) but it is not meeting their needs. My Mum needs to sit on the edge of the bed before having her legs lifted onto the mattress and she keeps slipping off the edge when sitting and has ended up on the floor. Is there any mattress we can buy that has a firm edge that would be suitable for them.With thanks.

    Hi Mary. We are well familiar with this scenario. We are able to put additional butterfly clips on to the sides to give extra support – See image here.
    We can also have the base manufactured to a lower level (10 inches for example) to enable your parents to lower themselves rather than to hoist themselves up on the edge.

    Give Ryan or myself a call. There will be no need to be paying over the odds either. I am going to assume your parents are of a light bodyweight and as a first choice would steer you towards the Origins Reflex. John and Ryan.

  • Karen says:

    Hi another seeking help. Would like to replace a kingsize mattress with kingsize link and zip matress(mainly down to access as opposed to different mattress tensions)
    Old mattress was a cage sprung orthopaedic so was pretty firm.
    OH suffers with degenerative discs and prefers to sleep on a ‘firm’ matress(which suits me too) Re weights 10 and 14 stone. Was looking at the 2000 but reading your article re single matresses being firmer, will this be too firm? I guess having comfy padding would be good although we have slept on a foam matress once and hated it so obviously wouldn’t want anything too enveloping.The more I read the more confused I become 🙂 Thanks

    Hi Karen. For starters, have a look at our Origins Latex 1500. This will have the perfect support for your bodyweights, and also a cushioning top that will not ‘envelope you’ but cushion you. Please feel free to give us a call and we will be able to explain the options in a bit more detail. John and Ryan.

  • Alex says:

    Hi, I’m looking for a new double mattress. I’m not sure about the firmness, medium maybe? Whatever provides most support whilst still being comfortable. I am 9st (but currently pregnant so my weight will increase!). I’m interested in possibly a pocket springs mattress combined with visco memory foam. My budget is £400 and it seems that this can get me a one-sided mattress with 1000 pocket springs and 2″ of V60 memory foam. Is it safe to go with any brand offering a mattress of this spec for the price?Any advice would be appreciated. Thanks.

    Hi Alex. Sorry for the delay in replying. As you may be aware, Ryan and I have been quite fervent in our scant disregard for memory foam mattresses. On numerous occasions we have chosen to point enquiries such as yours to other websites offering what we believed to be good value for money products rather than [aptly] able to supply ourselves.

    Over the past few months we have developed two memory foam mattresses with a three inch V60 Memory Foam, in a 1500 and 2000 spring count. Foam encapsulated and exceptionally well finished. Our direct comparison can be likened to Salus 1500 and 2000 respectively although we have taken the option to fully tape edge the mattress rather than using zippable covering. We also aim to keep the retail price to below the £600 for the 2000 model. When these models are included on our site we shall of course be able to directly price and quality compare with many other brands.

    In the meantime Alex, please feel free to give me a call on 07999 007 000 to discuss further. John and Ryan.

  • Graham says:

    Hi John, My wife and I are definitely buying a new bed, we awake each morning with a lower back ache ! We are both 60 and I weigh 12 stone, she weighs 9 stone.

    We have looked at many king size pocket sprung with divan bases and found the most comfortable by far was the Harrison Ruby 6000 medium. I wanted to check prices on line and also to see if there were any independent reviews and came across your excellent site – so informative and candid. I noted one comment about not getting a straight answer from Harrison on whether the edges were hand stitched or not, which is a worry with an expensive bed.

    I also liked the 2 week trial and the 10 year guarantee on your mattresses. Which of your mattresses and bases would be the most similar to the Harrison Ruby 6000 medium ? By the way, Harrison also have a similar range called Parker – difficult to tell the difference as we saw them at different retailers.
    Thanks for your help.

    Hi Graham. Firstly, I would take it for granted that The Ruby Is indeed Hand Side Stitched, despite the omission even in their own description.

    Harrison’s Ruby – Bed Tailor Range [Official Description]:
    A blend of horsehair, Hempure and wool together with a wool rich blend topping the warm for winter side and the renowned qualities of fine Egyptian cotton and a natural cotton blend on the cool for summer side makes this a truly luxurious mattress.

    Two rows of HD, a mini pocket spring that distributes your weight evenly contours together with the Revolution Pocket Spring system allows the Ruby to have 5000 pocket springs in the mattress and 1000 pocket springs in the True Edge base. The depth of the mattress means that the borders are finished with triple side stitching, eight padded handles and 16 brass vents to enable the mattress to breathe.

    A thoroughly disconcerting aspect of this mattress is highlighted in one suppliers description stating;
    Thoughtfully arranged fillings provide a winter side with wool and white fibre fillings, summer side with cool cotton blend fillings.

    In my mind I am assuming [and I do stand to be corrected] that the white fibre fillings is a euphomism for polyester – a product I would not personally expect to see in a mattress of this calibre.

    Obviously my biggest gripe is that there is no mention of weights of upholstery – the most significant part of any mattress.

    The HD springs [2 layers no less] are of course pressure relieving and obviously beneficial – I have absolutely no gripes at all [ despite Ryan describing them as over engineering! ] EXCEPT – I personally would prefer the natural suspension properties of Horsehair rather than metal and being entirely cynical i wonder if the cost price of two layers of small springs is significantly cheaper to manufacture and include in said mattress than the aforementioned horsehair?

    When our site is completely overhauled at the end of the year [it has now unfortunately got to be quite dis-organised] we shall be publishing the entire breakdown of spring types from all manufacturers. This will evidently show that spring count is not a measure of the quality of mattress/bed.

    The [Harrisons] Spink and Edgar Empire boasts an incredible 21,700 springs in the mattress and a further 4000 in the base !! with a retail price of £12.289 [RRP – Kingsize Set] – does this mean that The Ruby [est] £1,800 is six times INferior ? Pure cynicism I know, but because the weights of upholstery is not given we are only left to wonder whether substantially more springs are better than more upholstery!

    Make no mistake Graham, In our mind Savoir Beds is the UK’s premier mattress manufacturer. However, price will be the inhibitor for many people. It is with no shame that we do try to emulate their manufacturing processes and we do of course look to source identicle or similar components for use in our Artisan Range. The basis of a good mattress is the same now as it was 100 years ago. A good quality spring unit and good quality upholstery. A craftsman will know what tensions of spring [and fibres] works with a particular bodyweight and as simple as it sounds – that’s all there is to it. John and Ryan.

  • Graham says:

    John, Thanks for the phone call , the evening tah I left my original comment – I was impressed by your speed of response and your advice. and for the follow up response to my original questions. I have taken on board your comments about number and quality of springs and that Savoir do not use thousands of springs. As you advised we attempted to try a Vi-Spring Lynmouth, but the nearest John Lewis with one on display was about a 2 hour drive from home. So, we abandoned that idea and tried some other Vi-Springs at a local store. These were all around the £3500-£4500 level, so way over what we would want to spend. We found most of the Vi-Spring medium mattresses way too soft – sinking in the hip area of the body. The Regal Superb firm gave a similar feeling to the Harrison Ruby medium and the very expensive Shetland medium was ok as well. We are coming to the conclusion that we like a medium/firm level of support but with sufficient padding to make it comfortable. we also noted your comments about using a mattress topper to start with to give te extral level of comfort and extending the mattress life. Maybe we could have a call with you about the Artisan 1200 medium/firm tension ?.

    Hi Graham. As you say, £3500-£4500 is a lot to spend and way over what you actually need to spend. The official specification for the Regal Superb is as folllows;
    Upholstered with 1,000gsm bonded British fleece wool and cotton, then 1,200gsm long-stranded horsetail blended with British fleece wool and enclosed in a hair-proof cambric cover. Overlaid with a layer of 900gsm blended real Shetland Isle fleece wool and cotton.
    If you compare this to The Artisan you will see there is not that much between them anyway.
    I’m glad you picked out that Vi-Spring seems to be too soft. Ryan and I find this an anomoly in the production process and we do produce ours to be more on the supportive side. Another little detail we do not like about Vi-Spring production technique is their removal of the edge support bar around the perimiter that significantly reduces the edge support of the mattress. We all know that we are not supposed to sit on the edge but we all do and anything that can be done to aid edge support should be done.

    For now, please send Ryan an email with your contact details – I’m afaraid your number has been lost in my call list of the last week. John and Ryan.

  • Graham says:

    Ryan/John – Thanks for your written replies and for the advice given in several phone calls, which lead us to decide to buy the Artisan 1200 medium tension with jumbo drawer, which will have saved us about £800+ on the bed that we would have bought from a shop ! As someone else reported, it did initially seem a worringly big decision to buy an expensive bed on the T’interweb, without even seeing it, let alone trying it.

    However, the masses of information on your website, the positive feedback from other purchasers and the phone calls with you plus your standard offer of returning the bed within 2 weeks if it was not suitable convinced us to go ahead. Now just counting off the days until the bed is delivered……..

    Hi Graham. The confidence you, and many others have shown in us, is testament to the six years plus of work we have put into uncovering the deceipt, the malpractice and the utter contempt of the mattress industry as a whole. This site, in all its previous guises [Mobilemattressman – Factory-Beds-Direct ] and now John Ryan [By Design] was set up to find the best quality mattress you can buy for a particular budget without having to see it or even try it.

    Our ‘Love It or Return It guarantee was in place from the very start. It was very early on we came to realise that there was absolutely no need to see or even try a mattress if the consumer was given all the relevant facts and the judgement was based entirely on the consumers personal needs and requirements. We feel this guarantee should be standard from all mattress retailers – NO clauses and certainly NO additional charges. By doing this you will be assured that the product advice given will be entirely in your interests and not the interests of the retailer or manufacturer.

    The mattress you have chosen [Artisan Naturals] is our pride and joy. For £800 or so, it is not overly expensive [as mattresses go] but you are getting a matttress build that equates to mattresses at twice the price.

    You, like so many other people looking for their perfect mattress for their own particular needs and budget may have spent [probably] a few weeks researching products/ models / brands etc and no doubt realise now that for all the advertising, marketing and hype you are no better off now than when you started. Ryan and I have been going through this self same process for over six years hence our faith in our entire product range. Of course there will be times that we get it wrong, and of course there are times when our guarantee is abused, but our commitment to providing the best customer service based on the customer is always right will always prevail.

    In the new year we shall be updating our site and adding the final pieces to this jigsaw by publishing our comparison data on many models that are currently available in order to show you that despite a change of name or the inclusion or ommision of a filling – the fundamental build from a number of manufacturers will be similar. This will give you the opportunity to make an informed decision to purchase based purely on quality.

    Finally Graham, to you and all potential purchasers, Ryan and I completely realise that such a major purchase sight unseen can indeed be [in your words] a worryingly big decision. We trust that from what you read between these pages our standards of service and most importantly, our valued reputation, should negate any concern. John and Ryan.

  • Laura Kavanagh says:

    Hi Im looking for a very soft mattress we recently bought a new bed and Im on my 3 rd mattress, I was hoping 3rd time would be lucky but it is way too firm for me I bought a memory foam one thinking it would be very soft as there are no spring etc I was completely wrong its like sleeping on a rock… I want a very soft one I can sink right into!!! Im pregnant at the moment so a little heavier then normal Im usually very light approx 55kilos my husband dosent mind at all what sort of mattress we have he could sleep anywhere! Please help another sleepless night tonight!!!!

    Hi Laura, Have a look at our Origins Comfort 1000. Soft and supportive. It would be interesting to hear what your previous three mattresses were tho. Give us a call just to go through all the options. John and Ryan.

  • Japie says:

    Hi John, I weight around 18 stone, 120kg. What tipe of mattress should i look at on which me and my wife can sleep. She being around 85kg?

    Hi Japie. Consider a ziplink set. Obvioiusly, which one depends on your budget. Initially I would have a look at our Artisan Naturals whereby they each can be tailored to your own individual bodyweights. Feel free to give us a call and we can talk it through. John and Ryan.

  • Raj says:

    Hi John,

    I have lower back pain and looking for firm mattersses. I am around 90 kg and 165 cm in height. Which mattress is good for me. can you please let me know the company name and mattress model details to check.
    Appreciate your help

    Hi Raj. usually I would have said that for a bodyweight of 13.5 stones a medium tension woul dhave been supportive enough for you. Your preference for a ‘firm’ leads me to question whether you are juding your preference on your previous mattress which over the years would have become softer through age. However, you may prefer a firmer feel in which case we can accommodate this and select a mattress with this tension.

    Obviosly our recomendation would be dependant on your budget. As a first option I would ask you to look at our Artisan Naturals with a firm spring tension. If this is outside your budget, then the Sequence Suspension would be a secondary choice. Please feel free to contact us direct and once we know your budget can make a more precise recomendation. John and Ryan.

  • Jon says:

    I would like some advice please.
    My wife and I will be moving soon and will buy a new bed, we are not small people my wife is 18 st and I am 14. We have a 7 month old baby who occasionally shares our bed for this reason we would like a SK size bed but have been advised that getting a SK mattress into a lot of bedrooms can prove difficult and as we might move a few times in the next few years thought a Zip and Lock Mattress would solve this problem.

    We want a solid wood sleigh bed, which at a guess will be slatted, we think that we like firm to medium springs but like the top layer to be soft and welcoming – any ideas???

    Hi Jon. I would recommend either Artisan models – Naturals or Bespoke. These give you the option of having each half tailor made to your precise bodyweights. Generally your wife would be looking at medium tension springs (1.42mm) and a firm spring for you (1.60mm). The top layers should indeed be soft and welcoming on all mattresses but this should be coupled with adequate [and correct] support.

    Your sleigh bed will most probably be slatted. If you have a choice a solid slat construction will be better than sprung slats for these models but dont worry unduly over this. The important part is that you will have to add a mattress pad of sorts on the slats to protect the upholstery on the underside of the mattress. John and Ryan.

  • dee says:

    hi I m looking for firm double for me to sleep on for slats – reversible – ideally not expensive– what is the gauge of springs used in your 3 lower priced 2000 spring mattresses please? & significant differences between them?
    Hi Dee. Good question. Pocket springs do not usually have gauges associated with the spring. Only cage sprung mattresses are identified by the spring gauge – either 13g / 13.5g or 12.5g (Orthopaedic [Firm]).

    Pocket spring units are identified by the thickness of wire used – 1.40mm / 1.50mm etc. However, the thickness of wire used in a pocket spring unit can of course be associated with a gauge but it is so unlikely a retailer [or in some cases, manufacturers] will know the equivalents. Mass produced pocket spring units tend to use a catchall 1.5mm or so wire.

    Calico encased pocket units are built with a choice of thickness from soft (1.4mm) to Ultra Firm (1.9mm). If you are looking at the lower end ranges then the spring thickness should be secondary to the fillings contained. Your indication that you want a ‘firm’ mattress raises my eyebrows a little. Knowing your bodyweight would indicate which mattress would be suitable for you – the spring unit is only half the story. The fillings used also has a bearing on suitability.

    Please do not try to second guess your requirements. Let me know your weight(s) and your budget [our Artisan Bespoke at £1500 or so, to me is not expensive for the build quality] but I do accept it falls someway outside many peoples budgets. I know how many compromises to make in order to find one that suits your particular budget as well as your needs. Hope this helps. John and Ryan.

  • MDC says:

    Hi there, I’m in need of some advice on my next bed purchase for me and my partner.
    I’m currently sleeping on an Ikea SULTAN HAMNVIK mattress, and MALM bed-frame. Unfortunately I was ill informed and lacking in good advice when I bought my current bed. I have suffered since, as after 2 years of sleeping on it, only the first 6 months were spent in relative peace. It has now sagged dramatically, the springs have gone and it’s generally like sleeping on a bad sofa and my back has suffered to.

    So we are now looking for a new Divan bed (as judging from past experiences with Divan’s, they work for us).
    Me and my partners weight combined is roughly 33 stone, so we need a sturdy, supportive bed frame and mattress. We both suffer from back pain (Thoracic region) and also neck pain. Also our bedroom get’s quite stuffy so we need decent heat regulation from our mattress. Ideally we go for firm mattresses to support our weight, but we would like just a little softer than the firmest, as some of the firm mattresses we’ve gone for in the past have been too hard. Noise is an issue for us, as the current bed we have is terribly creaky, all I have to do is cough and the bed creaks! So, strong and support are the definite keywords for us.

    I’m willing to spend that bit more this time round as I realize how much of an investment a good bed is. I’ve had a look at what you offer and the Sequence 2000 looks like just what we need, am I right in thinking this? I’m also willing to explore the possibility of a zip and link style bed, if this will be more comfortable for us. Either way I’m extremely open and willing to hear any of your thoughts.
    Many thanks, MDC.

    Hi MDC. The Sequence 2000 was built specifically for people of above average bodyweight but for an affordable price. The divan base is equally well built with additonal timbers. The next alternative option is to look at The Artisan Naturals where the spring tensions can be adjusted precisely to you and your partners sleeping side. A few tweaks here and there will give you your perfect mattress – and one that will last years – not months.

    This is a tricky area to get right but not impossible. Your needs and requrements are above the norm but you should not be paying more than you need to to get the right combination. Phone me direct, or email me your number and I will get back to you. Once you know the limitations and available options you will be in a better position to know what compromises may or may not be required. John.

  • stephen says:

    Hi I am 55 and 21stone For the greater part of my life i have slept on a dunlopillo firmrest mattress very happily , the most recent one I bought about 4 years ago Its a kingsize I have noticed in the last year or so its sunk on one side I confess i am getting heavier as i get older Do you think its my weight that has done for the mattress which was always so good for me in the past?
    Can you make any recommendation I like something fairly firm Its is and needs to be kingsize ie 6 foot

    Hi Stephen. Sorrry to say, your weight is the overiding factor. I must say you did make the right choice of Dunlopillo Firmrest albeit I am sure you paid over the odds for it. Bear in mind now that Dunlopillo is not the same now as it was in the past. Their manufacturing plants have all but closed and the product itself is now completely different – despite what they will tell you!

    I had a Dunlopillo in the past and the product I see today is certainly not the same. There is one sentence in their 28 page brochure that should ring alarm bells – or (without me being so dramatic) should give cause for further questioning .. and that is ..
    “The process begins with careful blending to produce a mixture that is the basis of Dunlopillo latex.”

    Let me explain. On all Dunlopillo product descriptions it says the core is made of “100% Dunlopillo latex for superb comfort and performance”. Many people might take this as 100% latex – Which it isn’t [and I do stand to be corrected]. the sentence I referred to above states that it has gone through careful BLENDING – but it never states what the ratio with synthetic latex it is blended with!

    As far as I can currently assertain, the ‘latex’ used in Dunlopillo products can be one of three grades: A 40/60 mix (which means 40% latex with 60% synthetic latex) a 65/35 mix and a premium 85/15 mix. I want to point out that until I get concrete and factual data on this, you can only take this as my assumtion and NOT actual fact. This data is seriously hard to get hold of but I do not think I am far off the mark.

    All this is by the by. Latex of this quality (even the 40/60 mix which we have in our Origins Pocket Latex) is far, far superior to any memory foam product. And as a product used for mattresses it is still one of the most comfortable and equally durable components – IF the depth is sufficient. If a mattress is described as containing latex, you really must establish the actual depth used.

    For you Stephen, I do think you should stick with this particular build i.e: Solid core latex. However, I would hang fire for a few more weeks as Ryan and I will be shortly introducing a range of solid core latex mattresses (based on the Dunlopillo Royal Sovereign, Nouveau and Celeste – as examples) I will mail you when I have more details on this product. John and Ryan.

    [Update: June 2012] I have now finalised the meeting with my Latex source and I have come to the conclusion that it is currently not feasible to proceed with this project. The reasons are many and varied but the main one is that I feel the cost price of the latex component offered is still kept at an artificially inflated price which makes it inconceivable to proceed.

    If you are still considering the Dunlopillo mattresses we feel you will be getting a quality product – albeit at a price that in our opinion could reasonably be offered for much less.

    Thank you for your continued interest and I am really sorry this did not pan out as we anticipated. In time we hope to reinvestigate this project and hopefully .. succeed. John and Ryan.

  • TiredMum says:

    Hi, Please can you tell me which of your mattresses is most similar to the Harrison Ruby in a Firm tension, King size? We already have a relatively new sprung base so are just looking for a firm but comfortable mattress.
    Many thanks.

    Hi Tired Mum. Obviously at this stage we cannot recommend anything for you because we need to know yours and partners bodyweight. Don’t underestimate the importance of this. Take The Ruby for example. It says it has 5000 springs (it doesn’t tell you the breakdown of HD Springs, Revolution Springs, Non revolution Springs) For this retail price I would want to know!

    If you were say 10st for example – would you really need this number of springs at the expense of decent upholstery?

    If we breakdown the component parts, we will be able to see which parts are an extravagance, and which parts would be acceptable for price asked. On the official description below I have highlighted the relevant parts of the specification.

    [Official Description]
    A blend of horsehair, Hempure and wool together with a wool rich blend topping the warm for winter side and the renowned qualities of fine Egyptian cotton and a natural cotton blend on the cool for summer side makes this a truly luxurious mattress.

    Two rows of HD, a mini pocket spring that distributes your weight evenly contours together with the Revolution Pocket Spring system allows the Ruby to have 5000 pocket springs in the mattress and 1000 pocket springs in the True Edge base.

    If I were you I would want to know how much upholstery was used in this particular mattress. It is so annoying that Harrison bleat on at length about the springs used but practically nothing (of any use) regarding the fillings used.

    There is no argument that the description of fillings sound glorious, but what are they like in reality? Horsehair, even in a blend should reasonably be expected to be a minimum of 600GSM. Same with the wool – a minimum of 600GSM to make a blended pad of an acceptable 1200gsm. I would imagine / hope / trust that the wool rich blend so eloquently described was again, at least 1200GSM and blended with Cotton at the very least. The obvious lack of any kind of component detail could lead you to wonder exactly what it is blended with !! The same is true with the so called ‘cool’ side. The description says it is an Egyptian cotton and natural cotton blend. Is this it? Or is it blended with something else that is not mentioned? Polyester perhaps? And how heavy is this blend? just 10 grams per meter? 100 grams per meter? Or What? The sensible thing to do is to phone Harrisons Customer Service [0113 205 5200 ] and ask them direct as to what the breakdown of fillings are by weight.

    Whilst on the phone I would ask if the three rows of side stitching are “genuine” hand Side Stitching or three rows of “machine stitching”. I’m pretty certain that if it was HSS they would certainly have told you so.

    In answer to your question, none of our mattresses are like Harrisons Mattresses. Our Artisan Naturals / Luxury / Bespoke have a full breakdown of fillings. The springs we use in these mattresses are calico encased – not mass produced and similar to the ones used by the UKs finest traditional manufacturers such as Savoir Beds and Vi Spring. Hope this helps. John and Ryan.

  • Simmy says:

    Hi there,
    My husband and I have been looking into buying a new mattress for a couple of years now. We have been postponing this for some time for fear of making a mistake again and because we’ve paid so much for ‘the mistake’ that we decided to stick with it for as long as we could bare!! I have to say…we had enough!

    You see, we bought a memory foam mattress in 2005 and soon enough we realized it was a big mistake. We paid almost £1000 for it and it was a dream in the beginning, but all of a sudden it became too soft too warm too soon!! Then the pains started: back pain, neck pain, hip pain…absolute hell!!

    After years of research I think the answer, for us (looking for support and comfort) is a combination of pocket springs and latex. I have to say that your excellent website info only confirmed and reassured me this is the right path!
    Looking at the mattress you have to offer I think the “Origins Pocket Latex 1500” is the best option for us.

    So here are my questions:
    – Would this mattress be much less warm than my memory foam mattress (Sleepshaper, 2005, 4in memory foam + 4 in normal foam)?
    – My husband is around 15 stones and I’m 12 stones. How would this mattress feel for both of us? (My husband is not too fussed but I’m looking for a medium/soft feel because I sleep on my side and I don’t have much ‘padding’ on my hips.)

    – We have a very low slatted bed (which I hate because it has a pointy edge where I keep knocking my shin on!) and I would like to get a new one. I like the idea of the matching base you offer with the mattress but I don’t like when the base looks like the mattress. I like a plain, no details, dark fabric covered base. Do you offer anything like this? Also, is there a picture of the base for this mattress? (sorry, i couldn’t find in your website)

    – I read somewhere else in your website that you’d be using a different type of latex (better one) soon? Is this happening already?
    I’m looking forward to your reply and hopefully purchasing one of your mattresses very soon!
    Thank you very much! Simmy.

    Hi Simmy. Your comments about the heat aspect of Memory Foam echoes the vast majority of complaints about this product. The lifespan of Memory Foam is also called into question as there are equal amount of complaints that the feelings you are currently experiencing seems to be the norm. We hate the stuff and draw upon the fact that absolute high end manufacturers such as Vi Spring / Savoir Beds etc. would not dream of utilising this product in any of their mattresses, which should tell you all you need to know.

    Your inclination towards the latex mattress is of course a better choice – absolutely no comparison to Memory Foam, however, I would be more inclined to steer you towards The Artisan Naturals. This is traditionally built and despite the low pricing can be honed / tweaked to give you the perfect support and comfort and the same for your husband.

    With the base, we can of course offer a limited choice of fabric options Cream / Coffee / Chocolate etc., We can discuss all these options at a later date but essentially the answer is Yes! We are currently putting together a comprehensive section of base options but in the meantime dialogue over the phone or by email will give you all you require. John and Ryan.

  • Sara says:

    Hi there,
    We are looking for a mattress that is suitable for us (60 kg and 70 kg).
    Both of us have back pain and neck pain every morning. we don’t lke soft textures and also don’t have any problem with firm mattresses.
    can you please give me 2 or 3 options to choose?
    Thank you

    Hi Sara, and for everyone else who are reading these pages we really do need some basic information. Size? Your approximate budget? Your bodyweights? (Very important)

    As a general note: As a means of comparison you really do have to set yourself an initial budget in order to find out what your money can actually get you. Lets say for example your budget is £800 (Kingsize) which really is an average price. Your first points of call should be looking at the bed sheds (Dreams / Bensons etc) You then have to see what they are offering you for the money you are expected to pay – Initially just Spring type and count and the quantity of upholstery used. However, this is where you will need to quite rightly start asking questions – Your most relevant means of comparison is GSM [Grams per Square Meter] This is rarely ever mentioned and for good reason – as it is the only way you will be able to tell who is offering you more for your money.

    Finally Sara. I would say that our Artisan Luxury is a phenomenal mattress for the money – comparable mattresses will be a good £2000 or so MORE for an equivalent model – hard to believe? All you have to do is search for mattresses for an equivalent price and see if you can find better. Let us know a few more details and we’ll put our options to you. John and Ryan.

  • Hippy says:

    I am suffering from sleep deprivation thanks to arthritic hips and an ancient, rotten mattress, and am in urgent need of help!

    I am 7.5 stone and am wanting to buy a double mattress (and, possibly, a sprung base to go with it).

    I’ve tried lying on various Harrison ‘gentle’ mattresses (a Sapphire 8000, a Something 5000 and one with a sort of built-in mattress topper), and they all feel quite good on the face of it – though it’s hard to tell whether they’re right even after a couple of hours. I’m willing to spend up to about £1300 on the right mattress (though would obviously prefer to spend much less!), but am frightened of making an expensive mistake. I also get hot in bed easily, and am avoiding memory foam like the proverbial plague.

    My current bed has a slatted base, and I gather that even sprung slats can make a mattress feel firmer than I would like. That being the case, I suspect I might need to buy a mattress and sprung base together?

    I would ideally sleep on my side (though can’t at the moment due to the pressure on my hips being intolerable on my current mattress). It is so long since I didn’t wake up several times in the night in pain that I have forgotten how it feels to have slept through the night. I’d be hugely grateful for any advice.

    Hi Hippy. For the benefit of other readers we have been talking to each other quite a lot and as your weight is on the extreme light side, your requirements do fall outside the norm.

    We are currently producing a mattress which will be ideal for people of a very light bodyweight. As you point out in your comment, there is precious little in our range to suit. Lightweight people such as yourself, and taking into account the arthritis! means that the upholstery cannot be too compressed or too firm to create pressure points. Therefore, we recommended you to look at the Vi Spring Coronet as a mattress most suitable for your needs and requirements. The Coronet is fundamentally a wool and cotton based mattress and coupled with the right spring tension (soft) for your bodyweight seems to be the ideal mattress build for you.

    As you now know, we are manufacturing a comparable model for you (Artisan Coronet) , and will add this to our site once completed and you have given it a dry run. If other readers are of similar build and have similar requirements please get in touch and we can take it from there. John and Ryan.

  • Hippy says:

    Just in case anyone else is reading this and wondering why John hasn’t replied to my enquiry: he has! I’ve spoken to him at length twice (after posting on here, I rang the lady in the office, who in turn asked him to call me – which he did), and am currently investigating mattresses to see which suits me best before reporting back to him to see which of his mattresses is the best match. The customer service has been so good thus far that I wouldn’t like anyone reading this site to think he hasn’t responded to my question!

  • Sally says:

    My husband and I are looking to replace our Sealy posturepedic “elegance” mattress and base which has kept us comfortable for the last 10 years. I have read your comments regarding this brand now and on research have not found anything comparable that I would now want to buy.
    I am an amazonian 6 foot 17 stone side sleeper and he is 6’2″ and 16 stone back sleeper. I do not find very hard mattresses that comfortable and both of us like to read in bed. We would be grateful for your suggestions as to the most suitable mattress/base for our needs – oh price up to £800. Thank you.

    Hi Sally. I would first point you towards the Artisan Naturals (with a Firm spring tension), with your combined bodyweights this will be ideal and overall will not be too firm. If this does push your budget, then consider the Artisan Tailored Pocket (medium spring tension) and on either of these models the addition of a comforting topper to add an additional comfort layer and protection for the mattress will pay dividends.

    As a secondary note, for people who read in bed it is suggested that you use a very soft pillow / cushion under your bottom to take / relieve the stress off one particular area of mattress. John and Ryan.

  • Martin Jackman says:


    Our weights are 60Kg and 80kg and a little against your advice went for an Origins Pocket 2000 with a sprung base when we purchased a bed for our spare room earlier in the year. We do use this room ourselves a few days per month and have found the Origins 2000 firm but comfortably, we both like what we call a firm bed.

    Now we want to buy a super king size for our main bedroom and are wondering whether to get another Origins 2000 or spend a little more and go with maybe an Artisan Naturals? Even though we like the Origins 2000 and find it comfortably would the Artisan be even more comfortably?

    Jackie, being the lighter, does complain that she gets bounced around a little with the Origins when I turn over in bed. Would the Artisan Naturals solve this problem and how would it compare for firmness with the Origins?

    Thanks for a great site and product and for your help.
    Regards, Martin

    Hi again Martin. I would most certainly say go for The Artisan Naturals or even The Artisan Tailored Pocket. Your wife at just under 10st will require a soft spring tension (this does not mean that the mattress will be squishy soft) and you should opt for the medium tension.

    The difference between this mattress and The Origins 2000 are worlds apart. As you now know, for what you paid there is precious little out there that can compete on the build quality. If you want to talk this through please give me a call direct. John and Ryan.

  • Steve says:

    Hi – I read your website with interest.
    My wife and I bought a Silentnight pocketsprung mattress with memory foam top (stipulation must be ‘firm’) – about 3 years ago – from ANOther company. Cost £significant (circa 400-500),
    It is now completely knackered – can feel all the springs – and both our backs are killing – we are suffering awful sleep (add to that toddler and baby and you get the picture). Of course it is out of warranty! About right in the this disposable world. And now – we are tight for money compared with 3 yrs ago (recession plus kids saw to that).
    I cannot help feel that all this mattress speak is a load of tosh. I just want a firm mattress (I like the outdoors and camping – and frankly find a mat on the floor the most blissful sleep). I would like someone to say -“I’m not going to bore you with all the manufacturers marketing flannel -or the difference between pockets and wadding and all that cr*p – just buy this one”. Firm – and stop backaches.

    +Hi Steve. How’s this. Tell me your bodyweights. Tell me how much you are willing to spend (within £50) and I can give you an answer. Your bodyweight is KEY. What would be firm for you (say 12st) would be soft to someone of 18st. See the dilemma? £500 for a mattress is not that much. The overall build quality can only be of a certain standard but the collective choice from all manufacturers is huge because this is the overall average price paid for a mattress.

    I thoroughly understand (and sense) your frustration but if you give me the answers to the questions above I will be able to show you what we can offer and also give you alternatives from other retailers – No Flannel or Cr*p. Hows That? John and Ryan.

  • Sam says:

    Hi John and Ryan

    What a fantastic site!
    I am looking to replace our sagging superking mattress.

    My husband is nearly 18 stone (6ft) and I’m just over 10 stone (5ft 6). We both wake with aches and pains – nearing 50 and could be fitter!

    I’d set a budget of 1000 pounds but having reviewed options I’m thinking your Artisan Natural Zip together might be the best way to cater for our different sizes, be certain the better quality mattress will manouvre up our stairs and escape the bone-shake I currently experience every time my husband throws himself over in the night! I think if I’m right I can live with the slight overspend.

    My only slight residual concern is that you recommend a soft mattress for my size and (as long as you agree with my other conclusions) I wonder if you can confirm that this will still feel quite firm on our fixed base. I appreciate this is a somewhat subjective situation but I do like a firmer mattress than most people I know.

    Thanks for your help, I’m really keen to place my order as soon as I can.

    Hi Sam. It is testament from your comment and valuable for other readers to realise that it is virtually impossible to find a one piece mattress that will suit two people of completely different bodyweights. Therefore, the only option is to opt for a Ziplink combo of dual spring tensions.

    The spring system we use in our Artisan naturals is a similar construction as Vi Spring use (calico encased) and therefore we are able to be quite specific as to what wire gauge spring we use will be suitable for the weight applied. For bodyweights of 10 stone our Soft gauge comes within the 1.35 – 1.40mm range (Vi Spring tend to use a 1.24mm wire deemed as soft). Now these are quite nominal differences by themselves but overall does make a difference to the tension of the mattress. It would be a good exercise for you and your husband to try a Vi Spring mattress (Regal Superb would be a good one to try) to see how the springs work with the fillings for your weights.

    Taking from your comment that you do prefer a firmer feel mattress – our medium is 1.45 – 1.50mm – again by themselves a nominal difference (a tenth of a millimetre) but overall, enough to make a difference across the entire mattress. The use of this mattress (The Artisan Naturals) on a non sprung edged base will again influence the overall tension.

    In your case, I really would opt for the soft tension (Vi Springs equivalent would be a medium) for you (bearing in mind that the shorter the mattress width equals an increase in tension). Your husband, we would use a firmer spring tension (1.55 – 1.60mm) which will be right for his bodyweight but also has an element of movement for them to work in the way they were designed.

    Remember also, that it is not just the springs that give you the overall tension. We also utilise a higher than average amount of upholstery and when all this is pulled together (crammed inside the mattress and sewn up) the finished tension can be higher than what the spring tension alludes to. When we make recommendations we take all this into account and usually we are not far off the mark. Hope this helps. John and Ryan.

  • Ian says:

    I am 14st and my wife is 10st and we are looking for a zip links superking mattress (£500-800), possibly with a latex top (although I’m trying to figure out if this is likely to be more comfy than the artisan naturals mattress). I suffer from lower back pain frequently (especially after sleeping in a memory foam ‘grave’ for the last 2 years).
    What would you recommend?

    Hi Ian. You will know by now that £800 for a good pocket spung Ziplink mattress set is hard to come by. Our Origins Pocket Latex with a good 8cm (6cm latex + 2cm Reflex) of upholstery above the spring unit is a phenomenal amount for this price. The quality of the latex we use in this particular model is also beyond reproach (sourced through Latexco – same company who supply Dunlopillo).

    However, your wife may initially find this particular model on the medium to firm side – meaning that her light weight would struggle to utilise the spring support in the way they are intended. But, with this particular model this is not particularly important as Latex can work equally well as support and comfort – usually these two measures should be assessed separately.

    As with all mattresses, the use of a separate topper is essential to act as protection from perspiration, accidental spills etc. This will also act as an additional comfort layer for your wife and you.

    The Artisan Naturals is a completely different build of mattress with its own characteristics and benefits, and as it sits well above your budget it is quite impossible to do a direct comparison. Comparisons should be made to like for like models – in this case your comparisons should be between latex mattresses. The key points should be the quality and quantity of latex used in comparative models. We would be happy to drill down any comparable specifications you find. John and Ryan.

  • Lindsey says:

    Hi, We are looking for a new mattress for our superking size bed and can never agree on the firmness of mattress. We have also considered zip and link. My husband is 18st and prefers a firm mattress and tends to sleep on his side. I am 11st and prefer a softer mattress and sleep on my back. Can you make any suggestions please ? Many thanks.

    Hi Lindsey. The reason you and your hubby cannot agree on a mattress that suits you both is because that particular mattress does not exist and you are wasting your life looking for it. It is not feasibly possible for a mattress to have one spring tension (support) that will accommodate satisfactorily two completely differing bodyweights.

    Your husbands ‘preference’ for a firm mattress is in my mind an indication that your current mattress may be too soft / wrong mattress for him although his bodyweight dictates that a firmer gauge spring – not necessarily a firmer tension mattress would be the right way to go.

    It isn’t rocket science that the support you require will be different from the support your husband requires. What goes on top of this support (the comfort) is quite irrelevant at this stage – that choice will inevitably come down to your budget.

    We always point people initially to our Artisan Naturals model and ask you to work upwards or downwards to suit your budget but know what compromises or enhancements you are expected to receive by doing so.

    It may be a useful exercise for you both to try a Vi Spring mattress in a reputable showroom (Furniture Village or John Lewis) in order for you to see how a top end spring unit works with your individual bodyweights. Your husband should be looking at spring gauges termed ‘Firm’ and you no doubt will fall in love with many of the ‘Soft’ tension mattresses. The model name / price ! at this stage is rather unimportant. John and Ryan.

  • Tracey says:

    Hi John and Ryan

    I appreciate and understand your lack of enough hours in the week, although I would wait a lifetime for your expert advice! ( even if it meant we ended up on the floor!)

    So here’s our story……

    My husband and I have practically been doing our homework on mattresses for the last 3 months-and counting….our heads are ‘mush’ for want of a better word…

    2 years ago we purchased a ‘Restus’ foam topped pocket sprung mattress which was great until … Maybe a year ago… Apologies, my mind is vague after turning 40! Looking at responses and reading info on memory foam/heat/back problems ( I’m sure I don’t need to elaborate!) we were destined not to make the same mistake!! We have, however, recently purchased an ottoman sprung slat base, not to solve any problems but more a space issue….

    We have tried, sleepeeze ortho, somnus countess and the rest of their range , millbrook, vi-spring ( some of which i didnt rate at all feeling too soft in their medium range )ect, well, I’ve lost count.. We just don’t want to make an expensive mistake-again…(we liked the somnus countess – medium/ regular feel) what annoys me is we certainly know that the mattress we’re trying is not a true account of how it would feel on our base, added to the fact that we noticed most ‘retailers’ use queen/kingsize display models, thus giving a different tension feel..ok, I need to stop waffling and hope you can help!

    I’m 5’2 , 9st 10lb and suffer lower back problems, certainly due to the position I sleep combined with the restus mattress . I sleep on my front so ultimately ‘sink’ in the wrong places!
    Hubby is 5’8, 11st, sleeps on his left side (until I’m asleep as he snores!) resembles a radiator turned up to full power and normally wakes with aches/sweats as I do. We just feel we cannot move freely through the night as the memory foam grabs on to us destined to be renamed ‘the Venus flytrap’!

    Hope you can help

    Ps.. Really have no intention of spending silly amounts but on the contrary, looking forward to your help and advice…Artisan Naturals with a few tweaks ?

    Hi Tracey. The answer to your prayers is most definitely our Artisan Naturals mattress. Everyone should have one (if this comes to your maximum budget) and they can be made ‘precisely’ to suit your bodyweights. Judging by the models you have tried it will fit nicely in your budget and with what you save you can buy a fabulous topper (we completely endorse the double fill Hungarian Goose Feather and Down from Duvet and Pillow Warehouse (around £70 Kingsize). So that was the punchline – How can we be so sure?

    Your months of (fruitless) searching was carried out without any basis of comparison. We are telling you that our Artisan Naturals has a similar spring foundation to that of Vi Spring and Savoir Beds – these are two of the most prestigious names in the bedding industry and in that one sentence alone, your available choices (based on quality of spring support alone) have been reduced from about 4000 mattresses to about 100.

    We are also telling you that the overall weight of the combined upholstery in The Artisan Naturals is 3950 GSM (Grams per Square Metre). Take it from me this is well above average amount. By comparison The Vi Spring Magnificence (a model at the very top of their range) has a combined upholstery weight of 3710 GSM.

    Now of course, like springs, upholstery has to be compared on a like for like basis. there is no way we are saying that the upholstery in our Artisan Naturals is the same as what is included in The Magnificence BUT .. you now have a basis for comparison – however extreme this may be!

    To put this in a more realistic context I would quite happily draw some measure of comparison between The Artisan Naturals and The Vi Spring Regal Superb.

    VS-RS: 1000 GSM Bonded Wool and Cotton
    JR-AN: 1500 GSM Mohair

    This component is the insulating layer directly on top of the spring unit. We think our Mohair foundation is a far more superior product than the Bonded Wool and Cotton component – we are quite happy to justify this comment on a separate post.

    VS-RS: 1200 GSM long-stranded horsetail blended with British fleece wool.
    JR-AN: 1200 GSM Poly Cotton Blend (50/50)

    This component is the support layer within the upholstery. In this instance the VS Horsetail and Wool blend is a substantially more premium product. We start to use Horsetail in our Artisan Bespoke-004 and above models.

    VS-RS: 900 GSM Blended real Shetland Isle Fleece Wool and Cotton.
    JR-AN: 1200 GSM Blended Fleece Wool and Cotton

    This is the primary comfort layer directly beneath the fabric.

    As you can see there are differences between the two models but are they enough to justify the significant difference in price? Ryan and I do not think so which is why we are so confident in this particular model. However, now you have this information it is up to you to decide for yourselves. To take this one step further, you can also use our Artisan Luxury as a comparable model. This is the model that far supersedes The Naturals in overall quality of build – but obviously there is an associated cost in doing so.

    Going back to your comment, you say that you have tried all sorts of models from all sorts of manufacturers. Apart from Vi Spring, I can hazard a well educated guess that the other manufacturers did not provide you with any HINT of component quality or breakdown in order for you to do the exercise we have just done above against any other model. This is exactly where your frustration lies – Plain wrong! There is no other significant purchase you are expected to make without knowing quite precisely what your money is getting you. John and Ryan.

  • Kate Rees says:

    Hi there, like many people who’ve posted here myself and my husband are very different heights and weights. He is 6ft 4 and weighs 121kg and I am 5ft 6 and weigh 70kg. I have recently been in a car accident and am suffering from awful whiplash down my entire spine but especially my SI joint. I have really noticed the lack of support that I have once my husband gets into bed, especially if he tries to come over my side (he is a cuddly sleeper – I am not – but a hug and roll is not that easy…)

    Anyway, after 9 years of a bed that needed replacing after about 3 we are looking to buy something new. The superking size zip and link seem to be the answer… but not sure which one… don’t know if we could afford some of the listed ones but wondered if you could point us in the right direction… We can stretch to about £700/800. I think the base we have with the right mattress/es on top would work.
    (We did try a mattress topper from Ikea for a while that helped, but especially with my injuries I really want to get it right this time!)
    Any help would be much appreciated.

    Really enjoyed what I’ve read on here re prices, content of mattress etc. Really easy to read and makes loads of sense!
    As an aside, I have a latex allergy, but from what I’ve read it appears it should be encased in something so would it still be ok for me…?
    Many thanks in advance

    P.S. I checked our sprung base today just to make sure and that’s pretty much bust at one end, so it would need to be the whole set unfortunately for our budget!

    Hi Kate. 11 stone (You) and 19 stone (hubby). And a budget of £800 for the entire set. Plus special requirements for back trouble .. what can be done?

    Ideally, it would have been our Artisan Tailored Pocket as the minimum for your requirements, but this does stretch your budget by £1000 or so. The first option is to consider utilising your current base till funds improve. Bases that are partnered with low-mid range mattresses are a very basic construction and can in no way be deemed as anything more than that. There are plenty of affordable bedframes on the internet that will offer you (your husband really) a more sturdy support than an equivalent priced Divan Base and so I would be inclined to look for these. See here for a good example.

    Of course it will be up to you to make the frame a bit more sturdier ie. adding some MDF and cushioning and so on. The cost of this frame will be in the region of £150 which leaves you about £650 for the mattress. In this case, and taking into account your husbands weight your best choice will be the Origins Latex Ziplink. very well upholstered with a total of 8cm on the spring unit. I would also be inclined to reuse your current topper to add a further element of cushioning to the mattress. This will no doubt aid your back considerably. Unfortunately, people tend to get toppers when the mattress is on the way out. using the topper as a protective layer to a new mattress extends the lifespan considerably.

    I know all this pushes your budget above your plans but it would be false economy to purchase something like our Origins Reflex particularly as your requirements and needs make it completely unsuitable. You could also opt for the short term measure by purchasing the frame and buying a cheap vac packed memory foam mattress for the support element, coupled with your existing topper or indeed a new topper (as the comfort) to cushion your back.

    Finally, it is unlikely your latex allergy will be triggered by the mattress. The proteins in the latex that cause the reaction are well and truly washed out during production and as all latex for mattresses will be blended in one way or another further reduces the likelihood.

    Hope this helps Kate. John and Ryan.

    Hi John & Ryan,
    Just wanted to thank you for your response to my previous post. Apologies for the delay in saying so, our little boy has been poorly and its exhausting dealing with a poorly little one!

    We have given a great deal of considereation to your comments. The latex mattress you do was my mattress of choice initially, but when I realised our base was gone obviously that affected the budget.

    Thank you for the link, and your suggestions re bed frames, etc.

    We really want to get things right this time, so we are going to hold fire for a minute as ideally we want to get the mattress you suggested but with the base you do too. My husband is awaiting holiday pay from his previous job, so once we receive that we can push the budget up a bit and get the whole set from yourselves.

    Whilst I appreciate that the Artisan mattress would really be ideal, it would be such a long time before we could ever afford it (we don’t do credit) we’d end up stuck with what we’ve got for longer than I’d care to imagine!

    Thank you again for your assistance.
    Kind regards
    Kate & Jason

    OK Guys. At least you know where we are when you’re ready. Johnn and Ryan.

  • Janet says:

    Hi John
    I have been told by my doc that I need a new mattress I surffer from Arthris and back problems and wake up every morning in pain and with a headache because of neck and shoulder pain.
    I have tried several mattresses and the Hypnos range was the most comfortable but they were very expensive, is there anything else I should look at. I am 5`5″ and weigh 13st and my husband is 5`10″ and weighs 121/2 st I can only afford to pay £300-£350 I would be grateful for any advice you can give me

    Hi Janet. Unfortunately your budget is really quite low and there is absolutely nothing out there for this budget to get anything remotely close to the quality of the Hypnos product you tried.

    What you can reasonably expect to get is a pocket sprung support with either polyester or/and memory Foam comfort layers. The challenge you are faced with is to try and get as much upholstery in your mattress as you possibly can. As a starter and a viable means of comparison take a look at our Origins Reflex mattress here. (I am assuming you are looking for a Double).

    All you have to do now is to look at mattresses that fall within this price range and do simple like for like comparisons to see if you can get better.

    Another alternative for people on a low budget is to buy the support and the comfort separately. For this I mean buy a mattress (say £250 – £300) (1000 pocket springs) to act as the support ( all pocket units in this price range will be relatively similar and look for the two sided models. Then purchase your own comfort layers (ie Toppers) so that you can specifically get the comfort your back requires. By having a two sided basic mattress you will be able to turn and rotate using the same topper which will obviously give you a much longer lifespan out of your mattress. A good fitted sheet will keep all this together.

    Hope this helps Janet. Please comment further on what you decide upon. John and Ryan.

  • Phillipa says:

    Hi John
    I just wanted to say how pleased we are with our Artisans Naturals mattress we got in March this year. On your advice we went for ‘soft’ springs (both being lightweights) and its great! You sink in…but then are supported – lovely! So glad we found your website and your encyclopedic knowledge of mattresses! Thanks again.

  • Robert Crews says:

    Hi John/Ryan

    I’ve trawled your site with great interest and decided to order the Artisans Bespoke double mattress with divan. It will be replacing an ancient Sealy (I know, I know!) Posturepedic UltraLuxe Ortho Sleep with a Torsion 2000 sprung base. I am 6 ft tall and weigh 14 stone, my wife 5ft 2 and weighs in at 8.5 (max) stone.

    I have previously undergone back surgery and not to put too fine a point on it the back’s knackered. My wife has suffered disc displacement in her neck which frequently troubles her. I emailed you to discuss my requirements and Marie from your office kindly phoned to explain the options available. I am waiting for fabric samples for the headboard but in the meantime, and perhaps this will be of interest to others (and get a fast reply!), I am still a bit puzzled as to what spring tensions would be best for us.

    Marie suggested medium for my side and soft for my wife’s half but I was reluctant to have different tensions in the same mattress. However, after delving anew around your site I think this would, indeed, be the preferred option as you stress the importance body weight has in mattress selection. How do you see it? Can you improve on these suggestions – different tensions, different bed model perhaps? I see that Vi-Spring, on their site, issue the following mattress support guidelines:

    Up to 11 stone (70kgs) SOFT
    11-16 stone (70-102kgs) MEDIUM
    16-20 stone (102-127kgs FIRM
    Above 20 stone (127kgs) EXTRA FIRM

    Would those recommendations hold true for your mattresses?

    Thanks for your help and I look forward to your comments (and the samples) You have a great site by the way!

    Hi Robert. Very good questions. The spring tension in relation to bodyweight is absolutely key – not entirely foolproof but we do get it right the vast majority of time.

    In your case, the spring tensions (termed Soft and Medium) is correct. Bear in mind that there is nearly six stone difference Between you both so the dual tension mattress build really is essential.

    Marie also took into account that the upholstery on this particular spring unit is a well above average 5kg per square metre (5100 gsm). This in itself adds to the overall tension on The Artisan Bespoke – to take into account your back problem – not too firm – but ‘forgiving’ enough to completely inhibit any pressure to exacerbate it further.

    The Vi Spring guidelines you supplied also re-enforces the principle of spring tension v weight. It is interesting to note that they too vary the actual spring gauge and diameter dependant on the model and also dependant on the core upholstery. John and Ryan.

  • Steve of Carlisle says:

    Hi Guys, apologies if I have misunderstood how this works. Like most visitors to your site, I am looking to buy a new bed. I have visited all the local stores and become confused by the labyrinth of information and different terms used. Having visited your website, I wish to stay clear of any mattress made of foam or with a foam topping.

    Hi Steve. It’s best if I answer your questions as you ask them. All the answers are contained within this site but I do appreciate that currently with around a thousand or so questions. posts, comments and answers it is an arduous task trying to locate a particular answer to a particular question.

    My current favourite mattress is the Sleepeezee Royal Backcare 2000, could you tell me how this mattress compares with your Artisan Natural mattress. They appear similar superficially, but I am not sure what is underneath the cover.

    The official description for The Sleepeezee Royal Backcare 2000 is as follows:
    [Officiial Description: SRB-2000 [Oct 2012]
    The Royal Backcare 2000 has been perfectly designed and beautifully crafted for those seeking a traditionally styled bed that provides firmer, orthopaedic support.

    This premium quality model offers an exceptional specification, including up to 2000 high performance, firm tension pocketed springs, layers of sumptuous natural fillings, including wool and cashmere, and 4 rows of reinforced side stitching which strengthen and enhance the mattresses edge to edge support.

    Add to this a fabulous Belgium damask cover and you have a bed that marries the very best quality and style with uncompromising comfort and support.

    How does this compare to our Artisan Naturals? Good question.
    Our Artisan Naturals has a combined upholstery weight of 3950 GSM broken down as 1500 GSM Mohair (as insulator) 1250GSM Poly Cotton and 1200 GSM of Blended Wool and Cotton as the primary layer.
    The SRB-2000 has “layers of sumptuous natural fillings, including wool and cashmere”.

    And that is the problem Steve. If you do not know (as you so rightly put it) what is underneath the cover – you will not be able to do the most basic of comparisons. To say the upholstery has “layers of sumptuous natural fillings, including wool and cashmere” is complete and utter bol****s and it annoys me immensely. If they were indeed “sumptuous layers” then why on earth do they not tell you what they are – precisely and in detail?

    Give their customer services department a call (they do not give out their number on their website but here it is 01634 723557) Ask them for the precise breakdown of their “sumptuous layers” of upholstery by GSM in order that you are able to make an educated comparison against other models. Whilst you are on the phone to them, perhaps make a suggestion that they include this information on their website in the same vein as Vi Spring do, to save their potential customers having to phone them up and practically beg for this most fundamental information.

    I am looking at the King Size. Specific questions are:
    They say there’s is non-turn, I know what it means, but why would you want to turn and what benefit does the AN have over the RB.

    Read about one sided (Non Turn) mattresses here.

    They claim 4 rows of side stitching, you do 3 rows, what difference will that give.

    Their actual term is ” .. and 4 rows of reinforced side stitching which strengthen and enhance the mattresses edge to edge support.”
    Whilst you are on the phone to them you can make further enquiry about this particular phrase. Is it 4 rows of machine side stitching that has been (somehow) re-enforced? or is it 4 rows of GENUINE HAND SIDE STITCHING? – Big Difference! Read what the differences are here.

    Incidentally, on our Artisan Naturals we use two rows of GENUINE Hand Side Stitching.

    I appreciate any advice that you can give, and hopefully look forward to doing business with you in the near future. Regards Steve

    Thanks Steve. The comparison model you give above is an absolute classic example of a description that is completely and utterly useless in offering you any information that you can deem to be of any benefit.

    If you knew what the combined upholstery weight of the SRB-2000 was, or indeed what the component breakdown was you could easily do a comparison against our model (or indeed anyone else’s model with an open specification) to see who is offering a better built mattress for your money.

    Currently, the situation is, is that a mattress manufacturer or retailer has no legal obligation of telling you precisely what is contained within a mattress (Quite wrong we think). It is up to you to question the appropriate person and thoroughly understand what it is that they are offering / you are buying! There should be no embarrassment felt in doing this considering you only do this kind of purchase every so many years.

    The upshot is, by relying on such scant and speculative information as offered on descriptions such as the one above (and this is an example of many – not just from Sleepeezee / Simmons) you will have no just means of recourse if you find out (whether or not) this particular mattress contains the foam you do not want or indeed any other component that bulks up the ‘sumptuous layers” so briefly described. The fact they use the word “including” indicates quite strongly that there are other components not listed – If they do not tell you what they are it is up to you to find out. let us know what you conclude. John and Ryan.

  • Robert says:

    Hi again John and Ryan,

    That’s what I call fast service – many thanks for the speedy reply to my previous post. Right, that seems to be us sorted then; the Artisan Bespoke with medium and soft springing it is. Once I’ve received the fabric samples I’ll be ordering straight away. Here’s hoping for many comfortable nights’ sleep.

    One final point: would it be advisable, or indeed necessary, to use a mattress topper on this particular bed? Also, as we both like to utilise an electric blanket in winter and this, presumably would have to sit over any topper would that make any difference as to whether a topper is needed?
    Thanks once again for your help.

    Hi again Robert. I can’t stress enough the importance of using toppers. Usually, people turn to these when their mattress is becoming uncomfortable and used as a reviver. We have to face facts and understand that we all perspire each and every night. If there was no element of protection there to mop up this sweat (sorry) then it will go straight into your mattress. Understandably, and accepted that the moisture evaporates but there is no doubt about it that the salts and proteins within perspiration remains in the product. To place a bottom sheet directly onto the mattress just will not do. We use the term topper preferable to mattress protector, as aside from offering maximum protection it also offers an additional layer of comfort and it prevents the primary layer of upholstery within the mattress from compacting / settling sooner than it needs to. Ultimately, there are no negative reasons not to use one.

    As a testament to this usage, the absolute high end beds you can purchase have a removable topper as part of the overall set. Look at the Marshall and Stewart Koh I Noor set (fabulous) and other products within their range, the Hastens sets also have supplementary toppers, and cream of the crop, Savoir Beds also adopt the removable topper as part of their set. Obviously these toppers are top of the range and premium – the make up being identical upholstery as the primary layers of the mattress ie. the mattress with horsetail and wool as the primary layers will have a topper with horsetail and wool as the upholstery and so on. Incidentally, the price for the Savoir HCa topper (Horsetail, Cashmere and Lambswool) as an indication of the importance of these is in the region of £4000 for the kingsize. The CW topper (Cotton and Wool) is in the region of £500. (Kingsize).

    The make up of the topper is down to personal preference – Feather and Down, latex, even polyester. The bottom line being, anything is better than nothing.

    Hope this helps Robert. We would welcome any readers take on this subject either in agreement or not to discuss further. John and Ryan.

  • Robert says:

    Hi again guys

    WhiIst waiting for my sumptuous (I trust) new bed to arrive I have taken your advice and ordered a topper – a 900 gsm all British Platinum Wool one from Devon Duvets. It’s not cheap, £150 for a double size, but as the mattress of the Artisan Bespoke has natural fillings I thought I’d continue the theme for the topper. If that’s the way Savoir Beds do it, then that’s good enough for me.

    Of course, new Egyptian Cotton sheets will now be required, or so my wife informs me, so what started out as a search for just a new mattress has ended in a wallet-emptying exercise of epic proportions.

    What do you think of my choice of topper? I trust it meets with you approval.

    Hi Robert. Its a good topper for a good price. £150 is not particularly expensive . If you look at the Vi Spring Coronet mattress you will see that the upholstery element on top of the 1300gsm insulating layer is “two layers of 300gsm British fleece wool and overlaid with a layer of 1,200gsm blended British fleece wool and cotton.” This is 1800gsm or the equivalent to two of your toppers. The retail price of the Coronet Mattress (KS: £2709 / RRP: £3390. Furniture Village: Nov: 2012) puts it into perspective. John and Ryan.

  • Valerie says:

    Hi John & Ryan
    Another big thank-you for the wealth of information on your website, it has been a great help to us and we hope it will all be very worthwhile………..after floundering around for months trying to decide what mattresses to buy and trying many, many mattresses in all the ‘big name’ bed shops we have just ordered one of your Artisan Naturals mattresses (for ourselves) and also an Origins Pocket Reflex 1000 (for our guest bed) and two Origins Comfort 100 mattresses (also for guest beds, mainly used by children)………can’t wait to receive them!

    We are a bit concerned about our purchase as this is the first time we have purchased a mattress online without trying it first but we take confidence from your website and your guarantees. We had thought about purchasing the Origins Pocket 1500 for all our guest beds instead of the Reflex/comfort but after discussing it on the phone with Marie she advised us to stick with the Reflex and Comfort mattresses.

    We wanted to post a comment regarding some of our research and to find out your thoughts so that they can be shared with others……….in deciding whether to go for your Artisan Naturals bed we thought we would try out some VI-Spring beds, we went to our local John Lewis and although we found the VI-Spring mattresses extremely comfortable in the middle we were really, really disappointed as the edge support was terrible and it felt like you could roll out the bed if you were near the edge, there were 4 VI spring mattresses on display and all 4 were the same, one in particular was bulging really badly at the edges too………unfortunately I didn’t make a note of the mattress models.

    Have you had experience of feedback like this before regarding VI Spring mattresses and what are your thoughts on this? Can you share information on the expected edge support from your Artisan Naturals range? I wouldn’t have paid even £500 for any of these mattresses as the edge support was so bad (I’m only 10.5 stone and my husband is 12.5 stone). I did email VI Spring to let them know and they sent me a nice email back saying they had contacted John Lewis and that they would investigate further, they also said that perhaps the display models had been on the shop floor for some time (I would have thought their beds would have been sturdy enough to withstand the shop floor though – no other mattresses on display felt like this).
    Your thought would be much appreciated.
    Valerie & Donald

    Hi Guys. Interesting comment. I have made mention somewhere else on this site about the edge support on Vi Spring mattresses. This is going to take a careful response to answer fully and I will do that shortly. John and Ryan.

    [UPDATE: March 2013: Hi again Valerie and Donald. Since receiving your comment above we wrote to Vi Spring to ask them why they remove their edge support. We said that we experienced roll off whilst trying the mattress. Their response was brief;

    Thank you for your enquiry.
    To enable the sleeper to enjoy the comfort of our mattresses right up to
    the edge we remove the restraining rods before the mattress is upholstered.

    However, if you wish the rods to be left in we can certainly do so, but
    your retailer must specify this on the order.

    We wrote to them again;

    “Thanks for the quick reply. I’ve received all sort of conflicting info about this side bar especially given my situation. It’s great to know I can request it is left in. But this leaves me with another question!

    What’s the purpose of removing this bar in your models, why do you do it if other makes leave it in? “

    As it is an extra process and added cost I suppose that manufacturers of
    cheaper mattresses tend to leave them in. As explained below we leave them
    in to enable the sleeper to enjoy the comfort of our mattresses right up to
    the edge.

    What we glean from their response is that the comfort of the mattress you feel on the sleep surface will be the same at the edge. The downside is you will experience the roll off effect at the edge where there is no support. A point you, us, and others have made.

    I don’t fully endorse their response that manufacturers of cheaper mattresses leave them [restraining rods] in as a cost saving exercise. The benefit of inclusion in our mind far outweighs the reasons for removal.

    In our Artisan range for example, not only do we attach the restraining rods, we also add a two row perimeter of a firmer gauge spring [An overall soft spring unit will have a medium spring gauge perimeter].

    There is a theory that as calico encased springs are completely independent of each other, they will over time ‘find their own place’ within the mattress. The restraining rod edge of course hinders this to a very small degree, but again the upside of this inclusion prevents the unsightly bulging of the side panels.

    This was an extremely interesting question. I am not 100% convinced of the response from Vi Spring and would certainly be interested in comments from other readers of their experiences. John and Ryan.

  • Lucy says:

    Hi John & Ryan,

    Me and my husband are thinking of getting the mattriss – Sequence Pocket Suspension – Double. It is within our price range – 400 -500 Pounds. My husband weighs 14 stones, I weigh 8 stone. The current mattriss we have is soft and well used, my husband constantly complains back pain, I feel just fine with it. We are writing to look for your opinion or advice on the mattriss choice, my husband is hoping to get a firm support and I am happy as long as the mattriss is comfortable. We are aware of the weight difference between us, but can not afford the ziplink, do you think the mattriss – Sequence Pocket Suspension – Double is a good choice for us, if it would be hard for me, would a mattriss topper solve the problem?

    Appreciate your help.

    Hi Lucy. I agree. The Sequence Suspension would be absolutely perfect for your husband – his back pains will dissapear overnight – but you may find this slightly too firm for you. The addition of a topper – protection and comfort – will make it suitable for you as well.

    For your assurance, our guarantee is exactly what is says. If it turns out that this is the wrong choice then you will not be stuck with it. John and Ryan.

  • nicola says:


    Could you recommend a matress for my older teenage son, he a heavy lad at about 14 stone and about 5 foot 6 he has a wooden frame bed single at the moment, He has a silent night miracoil matress of approx 2 and a half years, some of the coils have snapped and are coming throught the foam topper.could you recommend something that would last a bit longer, medium firm.

    Hi Nicola. I personally would not be inclined to overspend on teenage boys beds. The crucial part of your purchase is longevity and so maximum protection will be key. No doubt at 14 he’s using the bed for all sorts – seating, sulking and hiding his fags.

    The Origins reflex will be an ideal choice. I would however get a topper as the protection which can be replaced as and when required. Another thing to note is that The origins Reflex is two sided. placing this directly onto the slats will cause indentations to the underside upholstery. A sheet of foam or old duvet will add the cushioning required. John and Ryan.

  • David says:

    Hi John and Ryan,

    Apologies if you’ve covered the answer to this question elsewhere. I’m wondering why all of the soft furnishings are going into mattresses? Why not have a simpler purely pocket-sprung mattress without the layers and then a topper on top?

    My weight is 105kg, and the bed with the (single-sized) firm mattress from IKEA and two thin soft mattress toppers at my parents house seems comfortable after 15 or 20 years – obviously you’ve explained why it might have been getting more comfortable to sleep in as my age and weight have steadily increased. 🙂

    My last double mattress in my own house has been a disappointment and will need to be replaced after about 6 years. It feels like I disappear into a big trench with it now…

    Two other questions that I’d wonder about is what difference the calico sewn springs make to the sleeping experience (compared to mass produced ones), and secondly, is it the case that there’s a lot more labour involved in producing two zip together mattresses rather than one big mattress?

    Many thanks for your help.
    Kind regards,

    PS – the reason I’d like to keep a mattress a long time if possible is partly environmental. (That’s also why I went for the Miele dishwasher with the free 10 year guarantee…)

    Hi David. Good questions. We always advocate the use of toppers with any mattress. If a budget is particularly low, your money is better spent by purchasing the support (springs) and the comfort (upholstery) separately. This will give you maximum usage out of both.

    As an example, if we look at the offerings from Savoir beds (the ultimate bed manufacturer) they construct their beds iin three parts – The Base (sprung) – The Mattress and the separate topper. Of course, these can be purchased separately or as a complete set. Now considering the mattress alone can retail above £10,000 or so, you can wonder why an additional topper should be necessary?

    The fact of the matter is quite simple and logical. There is no doubt about it that the top part of any mattress takes the brunt of wear and tear – from body sweat each and every night and every mattress (particularly natural fibre matts) will naturally settle. This is not deemed a fault as all products that take constant and regular usage will be prone to wear – the drivers seat on a car – no matter how expensive – will not stay ‘new’ unless you take measures to protect it (I know its a vague analogy but I’m sure you get my drift). Consumers should be expected to take measures to look after the product such as turning, rotating and of course protection to ensure the maximum lifespan and comfort.

    As for calico springs v mass produced – If you are spending a considerable amount of money on a mattress (e.g over £1000) then I personally would expect that something more than a mass produced pocket spring unit. These days they are relatively cheap and quick to produce. Calico springs are sewn together (not heat welded or glued) cotton calico as the casement is breathable and more forgiving. We again look at what the best manufacturers solely use in their products (Savoir and Vi Spring) and use that as a measure of quality that we try to replicate as close as possible.

    Finally, Zip and Link matts are indeed more labour intensive to produce – adding zips, lining up the two mattresses, and essentially making two mattresses in twice the time when one could be manufactured.

    Finally David, and to all readers. When I started this business (now in year 7) my intention was to find the best built mattress I could find and retail for about £1000. In hindsight, I was completely unaware and completely naive of the task involved in doing this. We do not say that our products are the best and you should not look around and question further – We say that our product listing is amongst the best and to use these as starting points in your research. To go through the 4000 or so mattresses currently out there would take you a lifetime and the comments, posts and questions throughout this site indicates how big a minefield this industry is.

    As a personal recommendation to everyone, I would say that our Artisan Naturals provides the best mattress you can buy for around the £1000 price point. Using the price as the main comparison (currently £1085.00 Kingsize: January 2013) a quick scan through the bedsheds will show you how superior this model is in relation to other Kingsize matts for a similar price. If this exceeds your budget then The Tailored Pocket should be next on your list for consideration.

    I hope this helps David and of course the depth of your questions far exceeds any response I can give. The final decision is down to you but we can help and advise as best we can. The answers to most questions are contained throughout this site and we take pride that although we are certainly not perfect, without this site you would certainly be floundering in your quest. John and Ryan

  • Susan says:

    Hi John and Ryan. I’m a 20 stone woman with a really uncomfortable bed and need to know what kind of mattress you would advise me to look at. I haven’t got a large budget but it will need to be able to relieve me of back pain as I have osteoarthritis in my shoulders, my lumber region and my ankles. I sleep on my side (not sure if that’s relevant) and like room to do a starfish so I will be looking at a double mattress.
    This site is great and you seem like you genuinely care about people and it’s such a pleasure to know of such helpful people being available to answer any queries. Thank you both Susan

    Hi Susan. Personally I would suggest a mattress and a separate topper. Based on your budget I would initially suggest The Origins Reflex for the support but complement this with a decent topper to alleviate the osteoarthritis – for your requirements take a look at the Laytec 2000 mattress topper (around £110) which should complete your mattress set for not too much money.

    Please feel free to call the office and speak to Marie or Gary who will be able to advise further. John and Ryan.

  • Alastair says:


    We have just ordered a new base from Debenhams, an Ivory ‘Dallas’ upholstered bedframe.This has beech sprung slats. We are thinking about the artisan naturals but wanted some advice before ordering. My wife is about 8.5 stone, and complains our bed is too hard, and I am about 14 stone and don’t find it too bad. The mattress is (wait for it) 16 years old, so is probably ready for a change. We both want a softer mattress so wondered whether a dual sprung mattress is the best way to go, and whether we should be looking for soft and medium or medium and firm?

    I have no idea what the spec of the original mattress is but get a sense that is was medium to firm when first bought.

    Any advice gratefully received

    Hi Alastair. The Artisan mattress on your slatted bedframe should pose no significant problem but I would recommend you try to bridge the two humps over the central support bar with about three small pieces (2′ x 3′) of MDF to gain a bit of an even surface. If sprung slats are on the firmer side they could have a tendency to create a hump back bridge effect on the mattress. So the more you can do to create a flat even surface which pocket sprung mattresses like will be beneficial.

    Secondly, in an ideal world, pocket sprung mattresses also like a cushioned platform, which is why (decent ones) they are usually partnered with a sprung edge divan base. The springs on the top of the divan act as shock absorbers and thus gives the mattress a completely different (could be described as softer) feel than when placed on a bedframe (sprung or otherwise). We are currently looking into having micro mattresses produced to act as ‘spring edging’ for bedframes to give the feel of a sprung edged divan base.

    Mattresses that are two sided should have a layer of cushioning (foam layer or old topper etc) on the bedframe to protect the underside upholstery on the mattress. This gives credence to the regular turning and rotating maintenance to the mattress. The underside of your mattress is in constant stress and needs regular periods of time to relax (a bit like me).

    Your weights (and taking into account your preference) will indeed require soft for your wife and medium for you. The Artisan Naturals has an above average level of upholstery which also contributes to the support qualities of the mattress. As a topper is an essential part of mattress care, you should use this to add the softer element you require. Remember, and as you have found out, mattresses do get generally softer as they are broken in so it is unadvisable to expect the perfect feel from day one. Hope this helps Alastair and please feel free to call Marie or Gary at the office who will be able to advise further. John and Ryan.

  • Mrs Clarke says:


    I have recently purchased a Hypnos Evesham/Hotel Rest Deluxe Mattress which is described as firm. I purchased this after staying in a hotel and really liking the mattress we slept on so I enquired which make and model it was and I was informed it was this Hypnos. My partner and I were wanting a firm mattress due to our old one being too soft and we both had back pain. Furthermore, even the slightest movement could be felt by the other person.

    This mattress has 1024 pocket springs and is very well made. I am just finding it too firm though (we have it on wooden slats rather than a sprung base which may be the reason that it is not as comfy as it was in the hotel). I am 5ft 2 and weigh 9 stone and my partner weighs 12.5 stone. He is not struggling as I am with it.

    I feel that we may have made a mistake with this mattress. Would you recommend a mattress topper (if so can you recommend any) or do I need to re-think the entire mattress all over again?

    Many thanks

    Hi Mrs Clark. First of all, and more beneficial now to other readers, it is a mistake to assume that because your old mattress has become soft – you need to get a firm mattress.

    All mattresses, over time will soften through age. You forget how supportive your old mattress was when new as it breaks in extremely slowly over time. This may be a reason why the hotel mattress felt different to the one you purchased.

    The retail price of your mattress is relatively low and to start again would leave you no better off. I would be inclined to add additional comfort layers in the form of a topper such as Ultimate Goose Down from Duvet and Pillow Warehouse: [£126. KS: Feb 2013]

    Hope this helps and please let us know if the topper made a significant difference for you. John and Ryan

  • aish says:

    hi, i am looking for a firm mattress. i bought Sealy elite but that too sinks when i lie on it. i want an nice firm one can you suggest pls. how should a firm mattress be? how can i know it is firm and supportive? thanks

    Hi Aish. Are you making the common mistake of assuming that just because your current mattress has ‘gone soft’ you feel that you have to opt for a firm mattress? Quite wrong. The spring tension should be relative to your bodyweight.

    Secondly, using your Sealy Elite as an example indicates that your budget is not particularly high and you cannot reasonably expect to find anything half decent for this price (less than £300 for a KS mattress). If you supply me with your bodyweight(s) and budget I will be able to suggest further. John and Ryan.

  • Liz says:

    We purchased a king size mattress 18 months ago and we both really dislike it.

    It’s a Shakespear with natural latex memory foam. We were initially so hot when sleeping on it that we have now turned it over to sleep on the underside (i.e. the side you are not meant to sleep on) to try and get a cooler night’s sleep.

    The other problem is that it is so heavy and the base is slightly recessed, that the bed is impossible to make – you just can’t pull the sheets straight across the bed and tuck them under the mattress. So it is made even more uncomforable because the sheets are often rucked up.

    The base is slated wood.

    We have decided to cut our losses and ditch this mattress. So, what we want is a king size (2000mm by 1530mm) mattress, that is firm, cool and not to heavy so that it is easy to lift to tuck the sheets under when making.

    I slept on a friends guest bed that was firm, had a natural fibre cover and had holes in the sides (presumably for ventilation) – it was the best night sleep I have had in 18 months. The label said ‘Harrow – Heriot, open type spring, construction modified foam & fire retardant cotton felt’. Heals said they don’t do this make anymore and they also said that what I described was not suitable for anything other than occasional use as it would wear out in 2 to 3 years if used constantly.

    We would be happy to pay up to £500 for a mattress and a decent night’s sleep, can you suggest anything?

    I am 9.5 stone and my partner is 13 stone.

    Your site is really useful by the way.

  • Amy says:


    I came across your website on line and must thank you for your no nonsense advice. Very much appreciated.

    I am looking to buy two beds as me and my sister have just bought our first property and the first priority is to get our beds. We are quite happy to sit on the floor to watch tv but we must have a nice night of sleep.

    For my bed I have a budget of around £1000-1200 for matress, base (with drawers, pref 4) and headboard. I would like a kingsize if possible and weigh 9 stones. I would like a matress with natural fibres if possible but to be honest my priority is a comfy mattress and one which will last so I will not have to invest again in the near future. I like a mattress which has a soft feel as my current one has a hard fibre exterior which I dislike.

    My sister’s budget is smaller and she would like a base and mattress for around £500-600 if at all possible. She is about 10 stones and wants a double. She would prob like the cheaper versio of what I have set out above.

    Thank you in advance.

    Hi Amy. Your sisters requirements are easier to answer than yours .. No doubt about it that The Origins Comfort will be an ideal choice (for you both actually). Your requirement for natural fibres coupled with your available budget will not get you a 100% natural mattress. You will have to make some sort of compromise. if you take the Artisan naturals as an example (you will require a soft tension spring) the mattress (King) alone is just over a grand. However, this does have an element of polyester (600 grams) used to bond the cotton fibres together. Considering the overall upholstery weight of this particular mattress is 3950 GSM the 600 grams is quite nominal.

    Although a sprung edged base is perfect for all mattresses, I would be inclined to look at ottoman storage bases in order to keep within your budget. It is good practice to invest in the mattress and compromise on the base rather than the other way around. Hope this helps. John and Ryan.

  • Marian says:

    I need 2 single mattresses for my boys who are 9 and 11 years olds. They are average healthy size i would say, definitely not slim.
    They have moderate Eczema in there joints. i have a rough budget of £150 each for them.
    What would you recommend for them?

    I’m also looking for a king size mattress for myself. I’m 5.5ft & weigh 14 stone and mainly asleep on my side and stomach. my partner is 6.1ft & weighs 16 stone and suffers from lower back & shoulder pain.
    I will also be buying a divan bed frame soon hopefully. I would rather spend more on a mattress if it lasts quite a few years. please advise.

    I’m not a big fan of coil sprung for me or the kids.
    Your help would be appreciated! I have been looking for MONTHS & the more i research the more confused I get.
    Thank You.

    Hi Marion. Sorry to say but £150 is not going to get you very much indeed. In fact out of all the mattresses out there we cannot find one that we personally would be happy enough to retail for that price. So what are your options?

    As you say, open coil springs will most certainly be the main option but these will more than likely be the spring unit, with the most basic of wadding covered in a basic stitchbond fabric. The comfort level at best will be pants.

    Your best option is to buy a vac packed foam mattress (look at the Valuepac range from Breasley as a guide to what you can expect) and complement this further with a separate comforting topper of sorts.

    For you and your partner, depending on your budget The Sequence Suspension as a minimum would be ideal (also use a topper) then The Origins Latex but preferably any of The Artisan range (even The Artisan Tailored Pocket) will provide you with a perfect mattress (medium tension). Hope this helps. John and Ryan.

  • Hitesh says:

    Hi there. We currently have a Healthbeds Memory Flex Mattress which we bought in 2009. I find it very uncomfortable although my wife finds it okay. Previously we had a millbrook mattress (cant remember the model) but it was pocket spring around 1500 springs if I recall and it was really good. But my wife got disturbed when I turned over (which I do a lot at night).

    Recently we decided to replace this mattress – we have a continental king bed (160cm wide). We thought about going for a zip & Link vi-spring, but were advised that zip&link is only recommended for 6ft plus beds as on our bed, each mattress would be less than the width of a standard single mattress. I can see this makes sense.

    Secondly, we settled for a vi-spring bedstead supreme mattress which we both found comfortable. I have always believed that I need a firm support mattress (because I weigh 16.5 St) and because I don’t like the feeling of when I feel a dip in the bed over time. However, I found the Bedstead Supreme on a vi spring really comfortable to lie on whilst in the showroom. They did not have a firm mattress (on the same brand) that I could try for comparison. I tried what they considered to be the closest feel to what a firm would feel like and to be honest I preferred the medium, although the firm was not that much firmer so I could get used to it. My questions are:
    1. Would a medium support be suitable for me (I find it comfortable, but would this comfort level be retained over a period of time?) bearing in mind I am 16 and a half stone.

    Hi Hitesh. Good question. The first thing to realise is that a ‘medium’ tension is not standard for all manufacturers. It depends on what gauge spring they have used. In the case of the Vi Spring Bedstead Supreme their specification states that they use ” ..1.42mm wire springs, 51mm in diameter”. They do not say whether this relates to Soft, Medium or Firm (SMoF) so it is quite difficult to assess which spring gauge would be similar to the one you tried. the combined upholstery weight on the VS BS is 3400 gsm split into 1000gsm Bonded Wool and Cotton, 1000 gsm Horsehair and 1200 gsm of Blended Wool and Cotton. This is quite a good upholstery count and I would offer our Artisan Naturals as a contender for comparison or our Artisan Bespoke for a better constructed mattress for a significant difference in price. Fortunately with all Vi Spring models it is incredibly easy to like for like comparisons.

    2. Would a zip-and link be an issue on this size?
    Zip and Links are a compromise to a one piece mattress – either for access or vastly different bodyweights. Your man is right saying that Z&L in a king size will only give you 2’6 of mattress each . BUT, as with all mattresses the topper you are advised to use will tie these two sections together quite nicely. You do not mention your wife’s weight which would be a factor in your choice. If she is of a relatively lightweight her choice of spring tension would have to be softer than yours.

    3. If I decided to go for firm and my wife prefers a medium, is it okay to go with this on the same mattress, or is it better to go with Zip and Link?
    Your advise much appreciated..

    Mattresses as a one piece can generally only have Soft and Medium or Medium and Firm as a choice. Ziplinks can have Soft and Firm or indeed any combination. Hope this helps Hitesh. Please let me know what you decide upon. John and Ryan.

  • Matt says:


    I have been looking for a new double bed and after reading up on this site am seriously considering getting the Artisan Naturals double. Before committing I would just like to know if it would be suitable for me. I will be the only one sleeping on it and I weigh 12 and a half stone and 6ft 4 tall.

    If you have anything that you feel is better suited please let me know. My budget is £1,500 max.
    Thanks. Matt.

    Hi Matt. Absolutely. You are same weight as me and I would opt for a medium tension spring (Julie will confirm the spring tensions with you when the order is placed). John and Ryan.

  • Valerie says:

    Hi there
    I posted a comment on 1st November 2012, you said you’d reply shortly but I think this was a very busy time for you, I keep checking but still no response. Would it be possible for you to read over my post again as we’d still be interested to hear your thoughts.
    Kind Regards, Valerie.

    Hi again Valerie. So very sorry for this. I have now added my response [Here].

    This was a very interesting question as to the reasons Vi Spring remove their edge support restraining rods. Your question prompted us to write to Vi Spring direct and their response is included in our comment. Please let us know what you have found out. John and Ryan.

  • Jenna says:

    I’ve tried a memory foam mattress and it was awful. It hurt the top of my back badly Can you suggest a type of mattress for me? I weigh about 10 stone. Thank you.

    Hi Jenna. As you have probably read through this site, your bodyweight dictates that you do not need an all singing, all dancing support system, but more emphasis on the upholstery to do the job of both (support and comfort).

    I am a bit surprised that you did not get on with your memory foam mattress as that would / should have been adequate for your requirements. You do not mention any model names or age of the mattress which would of helped me more to see why you found it unsuitable.

    The only mattress we would recommend for you is our Origins Comfort. I assume it will be just for you – if your partner is of a much higher bodyweight then we will have to look at different options. John and Ryan.

    Hi John and Ryan, Thanks for your reply. My husband weighs just under 11st so not much different in our weight. We bought the memory foam mattress from Memory foam warehouse on the internet last year, it was way too soft for me and ended up giving me really bad backback.

    We then purchased this year a mattress from Rest Assured, the Eloquence 1400 with pocket springs and layers of silk.After seeing it on line, it is a medium/firm tension. I was told by Rest Assured on the phone before we purchased it, that it was a medium only that’s why we went for it. Even that has been giving me problems.

    I desperately need a decent mattress. The old mattress we had caused me no problems at all, until it started sagging, which was an ordinary Silent Night one which miracoil I believe. After reading all this, do you still suggest the Origins Comfort? After paying out continuously on these mattresses, my husband is reluctant to keep doing this. Will await your reply.

    Hi again Jenna. Still not too sure about this. Is it just you with backache or is your husband experiencing a bad nights sleep as well?

    Personally before you go to the expense of yet another mattress, I would experiment a bit with a topper on the Rest Assured Eloquence. In my mind this would be a bit on the firm side for you – it is even described as being Ortho. In my mind I’m thinking your light bodyweight is not even going through the upholstery and therefore causing a build up of pressure. In order to relive this you do need an additional comfort layer and I would suggest the Ultimate Wool Fleece topper from Pillow and Duvet warehouse.

    What also throws me a little is your description of the memory foam mattress you bought last year being too soft! Again, did your husband experience this or was it just you? It could be that it was a basic model so intrinsically just foam with minimal MF on top. Once again, taking your bodyweight into consideration it is quite unlikely a foam mattress could be seen as soft.

    To summarise, I think there may be an underlying reason why you are experiencing a bad nights sleep. If it is the comfort level on your current mattress then all you need to do is to add a soft layer beneath your top sheet – try an old duvet first to see if that helps. If this does help then you know the topper will be more beneficial. Please let us know how you get on. John and Ryan.

    2013/03/26 at 14:15
    Hi John and Ryan,
    Thanks again for your reply. Have had a mattress topper on for about 2 weeks now and its still no good, I believe the mattress is way too firm for me anyway. I presume I need a medium tension mattress after reading your site, the one we had before was a medium (silentnight) and I had no trouble with that at all until it started wearing. I believe the foam mattress that we got was a soft/medium and I sank in it too much. I look forward to receiving any other comments from you.

    Sorry one more question for my height and weight 5ft 7lbs – 10 stone. How many pocket springs would I need in a medium mattress for comfort – either a 1000 or up to 2000? Thanks again
    Thanks again.

    Hi again Jenna. I’m sorry to say there is far too much conflicting information from your comments that unable me to accurately pinpoint why you are having a bad nights sleep and therefore offer some sort of resolution. Let me know if your husband is sharing your thoughts on the firmness level of your current mattress.

    Your question about spring counts is in some way irrelevant at this time. 1000 pockets will be more than enough to support your combined weights. The Rest Assured Eloquence has 1400 pocket springs – but, being described as ‘Ortho’ on the specification leads me to believe that these were of a firmer tension than would be normally suitable for you. Generally for 10-11st bodyweights a 1000 spring unit would be fine. The previous Silentnight model you had (and liked) had about 700 continuous springs (open coil) which again points to 1000 pockets being more than enough – pockets are intrinsically more forgiving than any open coil or continuous coil units.

    There is an exception to this, being that as you go up in price the spring units can be produced to your precise bodyweights. Vi Spring and our Artisan range for example – and therefore a Soft tension spring would have been recommended. The models you have been talking about fall well out of this range so I am tailoring my responses to this range of mattresses.

    The topper should have made some sort of significant difference (assuming it was of a fairly substantial weight) and again, the fact that you are still having sleep troubles conflict with a general thesis. The Rest Assured Eloquence is not a particularly well built mattress, but good enough for the price you have paid. Therefore, rather than going to further expense – all mattresses within this price range will be fairly similar – you should be looking to improve what you currently have.

    I do have an inkling that if you use a memory foam topper of about 5cm in depth, this should provide you with the adequate comfort – couple this with the support from your current mattress should rectify your sleepless nights. If it doesn’t then I would be hard pressed to suggest further. John and Ryan.

  • Les says:

    I am after a kingsize bed and topper I weigh 15stone and my wife is 8 stone. I have a budget of £1400 – £1600. What do you recommend?

    Hi Les. You have a fairly substantial budget and therefore if you spend it wisely you will end up with your perfect set.

    The thing to bear in mind at this stage is the weight difference between your wife and you. Your wifes weight takes priority as there is not enough of her to require much support (springs), her requirements will be focussed on the comfort (upholstery). You however, do require a balance of support and comfort.

    With this in mind, the logical step is to opt for a dual tension mattress – Soft tension for your wife and Medium for you. Dual spring tensions on a one piece mattress is of course a compromise to a single tension mattress as you are limited to the way the mattress can be rotated unless you are willing to swap sleeping sides – they can only be turned (flipped).

    Personally, I would look at our Artisan Naturals as a first choice based on your budget. If your budget can stretch further then consider the Artisan Bespoke as an easily comparable contender for a superb mattress.

    Toppers are a personal choice, but I would have no hesitation in recommending the Ultimate wool Fleece Topper from Pillow and Duvet Warehouse. This will be more beneficial to your wife as it offers a particular high level of cushioning whilst the mattress is broken in.

    Hope this helps Les. Please feel free to call the office and speak to either marie or Gary who will be able to discuss further. John and Ryan.

  • sally says:

    Hello – would love to receive your guidance on buying a new mattress…. I have been putting it off for a year or so because my experience of trying to find a mattress that works for me has been so dismal.
    I am the Princess and the Pea so I hope you can be patient!

    All I want is a comfortable single mattress for me, a 50yo, 5’8″ lady weighing 9.5stone. I have wide hips and narrow waist/lower back although my shoulders are not particularly narrow. I am asthmatic and very sensitive so cannot have feather bedding but wool seems to be ok.
    I tried all of the following over time:

    1) A simple 3″ Foamie on the floor (not memory foam) – probably the best bed I ever had…gave it away when I came back to UK. Cost about £50 from Walmart. Am seriously considering simply buying another 3 or 4″ piece of foam from local upholstery store.

    2) Organic cotton mattress (double) – too too hard. £800 wasted. Same with Futon mattresses.

    3) Horsehair mattress (single) at friend’s house – wow, quite nice, nesty feeling, slept relatively well but they seem to start at price range of £3000 ! My sensitivity inclines me to something more ‘natural’ like this….

    4) Latex Sultan (single size) from Ikea with memory foam layer on top, £200 – feels kind of energetically dead (altho they said it was ‘natural’ latex) and I get all sorts of strange symptoms including severe lower back ache and neck ache that feels chronic now. I tried sleeping with it right way up (foam next to me) = no good and I tried flipping it so I was just on the latex = no good. I then added layers on top to try and soften it or somehow adjust it as I could not fathom why it would be so hard on my body….

    I put a synthetic duvet layer, woollen blankets and even a memory foam topper on it but nothing works. This is my current bed and I am hardly able to walk at this point ! I assumed it was too hard for me as I feel myself turning because my hip or shoulder aches as it presses into this unyielding sense of density beneath me (even with memory foam below)…..

    A sprung mattress that I sleep on occasionally now (its brand new, a double) seems to ‘feel’ lighter to me under my body and I get a better night’s sleep for sure on it. I will check the name on the label later this week when I sleep on it again. I still wake to turn but the pressure is not so intense and my lower back feels easier after spending a night on it.

    Years ago I veered away from any mattress with a ton of metal in it because of some innocent remark an alternative friend of mine made but lately I am coming around to wondering if some kind of ‘normal’ mattress would be better for me. I definitely don’t want latex or memory foam anymore, I don’t trust that I am not reacting to them allergy-wise (skin problems and tension).

    If money was no issue I might go look at horsehair ones but when I read the websites they say horsehair is firm and I am scared of another mattress that is unyielding to me. I feel I need soft but supportive which I realise is very meaningless to say as only my body can tell you after a week or so how it feels! Because of the expense involved I want to buy from someone who has a Return policy so I don’t have to be scared I cant return it if it doesn’t work after a few days.

    Budget? I really don’t know where to go with this. Because of the horrendous experiences I have had I am reluctant to spend a lot on yet another bad night’s sleep. However it is imperative for me at this point to locate the right mattress for me so that my body can heal and relax again. I have become so tense I dread going to bed. My friends say I ought to be prepared to spend thousands not hundreds, do I need to? If you can guide me I would be very grateful as you may know right away that really all I need is a simple set-up for a lighter body. Thank you!

    Hi Sally. I must admit I really do feel for you. I can’t imagine anything worse than dreading going to bed knowing that you will not be getting a good nights sleep. Let’s see what we can do.

    The tricky part to all of this is your extremely light weight. Please read the in depth comments from another reader (Hippy) who has the same problem as you – equally found the Vi Spring Shetland Superb the mattress of her dreams but at nearly six grand was well out of her realistic budget – Read Here.

    The reason your weight is an issue is because there is not very much of you to make any kind of imprint into the mattress. You will certainly not be using to any advantage any kind of spring support and if the upholstery is on the firm side, then that too will not be cushioning you as it is designed to do.

    Your experience with Horsehair is understandable. It should be noted that the mattress that utilised Horsehair (or Horsetail) will be ‘within’ the mattress. Mattresses of this calibre will have wool and cotton as the primary upholstery layer (the layer directly beneath the fabric). Horsehair, and ilk are supportive (but forgiving) elements within the composition of upholstery and it is this premium arrangement that I think is the reason you got on with this – but .. they do come at a price.

    I do think you are being overly cautious about the Latex / Memory Foam / Springs etc options, and I think you have just been burnt, mis-guided and mis-sold. Allergies from components in mattresses is/are extremely rare. You would have to be ultra hyper- sensitive to get a reaction.

    So what should you be looking for? Firstly, you do not need anything special in the way of support.. A simple very basic foam mattress will do this job quite satisfactorily. have a look at Memory Classic from Mattressman (about £85: Single). Although the description does not state what density the Reflex foam element is I can assume it is about 30kg/m3 – the softest you can get. This also has 2cm of Memory Foam which will add an additional comforting layer for you. However, this will have to be complemented with something that is going to cushion you and eliminate any kind of pressure. I would suggest the Ultimate Australian Wool Fleece topper from Pillow and Duvet Warehouse – not overly expensive at all (about £45.) This will give you the cushioning your body requires.

    Finally Sally. I wouldn’t really be happy about supplying anything from our range at the moment. They are all built to last, excessively well stuffed and I do think they will not be completely forgiving for your bodyweight. We are looking to offer a similar model to the Vi Spring Shetland Superb, to cater for people such as you (and Hippy) but this will certainly not be available till late this year.

    Please let me know how you get on with this, and let me know if this solves your dilemma. John and Ryan.

    2013/05/04 at 10:28
    Thank you for your comments. Very helpful. I guess it explains why I found the Walmart Camping foamie the most comfortable night’s sleep I had in many years!

    I asked Mattressman about the foam density of their Memory Classic and they wrote back: ‘the density of the reflex foam in this mattress is around 35′…..I don’t see any reason not to try this as it is economical in price so I will order it. Do you feel it will be ok on a slatted base or should I lay a sheet of card on top of the slats first?

    I would try to create a level surface on your slats – hardboard will be fine. 35kg/m3 is a good supportive weight – most Reflex based mattresses use this weight.

    The wool fleece topper is not available until the autumn so I may order their 7cm microfiber topper for now, altho I do have a memory foam topper I will try first.

    One type of bed I forgot to mention I slept on was a deluxe aerobed with adjustable deflation so that its possible to adjust the kind of squishiness of it when you lie on it. It was comfortable for a few weeks but again didn’t work longer term. Fingers crossed the simple foam mattress will work out!

    Thanks muchly again as you helped me get clear what the problem is…. your informative and straightforward approach is very helpful for all of us out here who struggle to know how to deal with getting a comfortable night’s sleep. I have wondered why ‘someone’ who sells beds doesn’t just set up a gigantic warehouse of a full range of mattresses and then charge people a reasonable rate per night to come in and try as many of them as they need to overnight until they find the one that works for them. A bit Goldilocks perhaps but what a service that would be ! Sally

    Good luck with it Sally. If it does work out please let us know. John and Ryan.

  • Ron Huggins says:

    Following on from various posts regarding bed comfort and toppers, it is incredible that there is no standard softness grading…but I do understand all your comments regarding fillings, spring strength etc and I guess what we are looking for is a softer feeling sumptuous bed, with some lower level support without being firm.

    We are having huge problems with Vi-Spring beds appearing comfortable in the showroom and in first use but overnight being really deep down firm and extremely uncomfortable, giving aching joints and back! We have found them to be the most uncomfortable mattresses and they have been a hugely expensive mistake and we now need a recommended alternative.

    It started with the purchase of “The Herald” medium tension some 5 years ago in a holiday home, this proved to be rock hard, improved a little with a John Lewis goose down topper. Anyway we gave up on that last autumn and bought a replacement mattress a Shetland in soft and medium (I am just under 15 stone and my wife a little over 8 stone). Although an improvement (wouldn’t be difficult) again it is still impossible to sleep on your side in comfort, we still use the John Lewis topper.(Note; Google “ Vi-Spring” to see similar test results to our experience).

    Our main problem is that in our main home we had a Fishpools Pocket Sprung medium made by Relyon which had been brilliant but was 10 years old and the base was creaking and needed changing. I opted to upgrade to what I thought was the Rolls Royce of beds in Vi-Spring and again it has been a disaster. After trying all the models at various showrooms I went for a King Size Shetland Superb Medium. Exactly the same problems as the old Herald. Felt great in the showroom but really hard and uncomfortable in use. We complained to Vi-Spring (customer service polite, cold and unhelpful), and after 4 months the MD of the retailer came to try it and agreed that it was very firm and offered to exchange it.

    We went to the showroom and tried the range and ordered a Tiara in Medium, which he personally recommended and we felt was very comfortable in the showroom. Basically exactly the same problem. Feels fine at first but has a real deep down firmness. In desperation we added what we thought was the best topper, a Jensen Tempsmart. This seemed at first a significant improvement but still feels comfortable at first, but during the night presumably when we turn over, we cannot get comfortable and wake up with aching joints. Basically, it is impossible to sleep comfortably on your side, reasonably OK on your back but not at all sumptuous. On our experience, we are sure Vi-Spring are well built beds for the long term but really only are for people who want a VERY firm bed and sleep on their back.

    Just to complete the picture the Fishpools Relyon bed we were really pleased with was purchased in 2001 and was a “Royal Connaught” made by Relyon, we have now found out from Relyon that the equivalent today is their “Royal Bath” and we tried that this week in Medium. Seems to feel much more comfortable than the current Vi-Spring Tiara Superb with Jensen Topper.

    Depending on John’s suggestions we are currently thinking of going for the Relyon Royal Bath on our Vi-Spring base which is their Sovereign divan. As I said before it is absolutely impossible for us to sleep on our sides on the Tiara Superb, there is no give at the shoulders or hips, and we really have had enough of it.

    Help please, what bed would you recommend as this one is being consigned to the spare room! We have now tried it for over 4 months and enough is enough! A very expensive mistake, a total of £10,000 for the two beds (ie. one with replacement mattress) as they are today!

    Thanks for your help!

    Hi Ron. Thanks for this – very interesting – but perplexing. What strikes me as being disconcerting is the description you give to The Shetland as being ‘..hard and Uncomfortable’ wouldn’t have been my take on this particular mattress. In fact I would have said you would have found it too soft. The make up of the Shetland is predominantly wool – not a particular supportive component and the only firmness would be coming from the spring unit. This leads me to speculate as to what is making you feel that this mattress feels firm to you. There is no softer upholstery than the blended wool they use, horsetail and wool blend is also a soft component and there are no significantly supportive elements within this mattress. The use of the double spring layer may be the overiding factor in this, but this should not necessarily be giving you the discomfort you describe. As I said at the start – perplexing.

    What makes this even more confusing is that the addition of the Jensen topper did not significantly aid your side sleeping. Jensen toppers are latex and very forgiving – coupled with the VS mattress should have theoretically given the mattress the sumptuous feeling you are after.

    The Relyon Royal Bath seems to me to be a few steps down from the build quality of The Tiara Superb. The description on their site states that the mattress is Upholstered with anti allergenic layer, cotton felt, lambswool and traditional hair. I am speculating that the anti allergenic layer is polyester and without any weights and measures from Relyon it becomes impossible to see how this will give a more sumptuous feel than The Tiara Superb.

    I’m sorry Ron but you have stumped me. Please follow this up if you find the Relyon Royal Bath to be more suitable. John and Ryan.

  • erika pyne says:

    Hi there – I currently have a Simmons Gold Season mattres son a Simmons bed bought 8-10 years ago and I love it – so comfortable. I am looing to get thw same mattress for my holiday home – do they still make these or anything similar – I can’t see any reference to these mattresses on the internet.
    Thanks Erika

    Hi Erika. Your best bet is to contact Nestledown on 01634723557 and ask them which will be the most equivalent current model. Ten years ago these were on sale at Argos and the like – not anymore though, but Mattressman does have a few Simmons models so they may be able to help you identify which model you have. John and Ryan.

  • Jill says:

    We recently bought a new complete bed from Dreams – it is a Sleepmaster Opulence and like a lot of other people we found it to be very comfortable in the shop – and a good (reduced) price!

    However after it was delivered it was a different story – the right hand side (taken from the prone position!) seemed to be at a slight angle and I felt that I was falling out of bed. We turned the mattress around so the odd area was now on my husbands side where his legs are – and he found the same thing. The mattress is now supported by a pillow between it and the base!

    Although the bed is a king size we find that we don’t have as much personal space as with our last bed and seem to roll together often. Consequently I now sleep so far over that I am right on the edge. We also both are suffering from aching lower backs and I have problems with my neck – I use a memory foam pillow – but that doesn’t give much relief.

    We have tried using a topper on the bed but I find it too hot (an age thing!). Over the last week I have tried my daughters bed (she’s at uni) which is a metal bedframe from M&S and a Bedmaster Majestic pockets with a topper. Sheer bliss – I sunk into the mattress and had the best weeks sleep for … well I can’t remember. And no special pillows needed either.

    I feel that we really need to change mattresses but worry that if we buy a similar Bedmaster would the result be the same on our sprung edge base? I weigh 10 st and my husband is 13st – please could you advise – we both feel a soft mattress would be best but don’t want to waste our money again.

    Hi Jill. Firstly, I think you meant to say you bought your set from Sleepmasters (Now Bensons for Beds).

    The Opulence was a blast from the past circa 2010 and was part of the topic of a Which? probe on ‘Sales’ that found that over a period of seven months The Opulence Double Divan was on sale for either £989.96 or £1,099.95 over the same period of time, but never for the higher price of £2,199.95.

    This particular mattress has been discontinued and unfortunately i do not remember the build type to guess why the mattress is as you describe. It is so unlikely that it is your sprung edged base that is the cause of the problem. The only reason that springs to mind when this happens is when the retaining rod edge snaps at the weld, but if my memory serves me right I have a feeling that The Opulence was a Memory Foam mattress with a foam core support – hence no retaining rod edge. I may be wrong and it may be Memory Foam on a spring support which if this is correct the faulty rod edge may be the reason.

    If you are happy with the Bedmaster mattress it would be wise to opt for the same model again. Obviously I can’t recommend this to you as a suitable purchase. It is a cheap mattress (at just over £200 or so for a kingsize) but if you found it to be comfortable – go for it. John and Ryan.

  • Angela says:

    Request for advice, please!
    I had a hugely expensive, cotton covered Hypnos bed: the mattress was like sleeping on the floor and it aggravated by chronic back problem, so I got rid of it.

    I have a Sealy mattress: the mattress started off well for about a year, but now dips at hip level, plus it’s hot.
    I have a King Sized bed for just me, and sleep on the left half, (I spreadeagle when hot, hence such a big bed!) so a no-turn mattress just ends up with two dips, one per rotation, ie diagonally opposite each other.

    A turnable mattress would give 4 areas to convert into dips, therefore doubling the life of the mattress, but would be difficult to turn alone. The Sealy mattress has a memory foam pad on top, which is very hot.
    My physio says I should go for medium/firm. The foam part of my Sealy is too hot. As with many ‘ladies of a certain age’, being boiling hot at night is a problem!

    I have a chronic lower back problem – both soft and hard mattresses aggravate it. I’d also want one with good hand holds – not bare sides.

    I have a spare single bed with a Flexcell 700 mattress and found it really comfortable when I tried it for a few nights, but that quite surprised me. I also used to have a futon sofabed and swore it was the most comfortable thing I’d ever slept on – pretty solid, not much give, but it seemed to support everything wonderfully. It was the ‘old’ kind – just seemed to be filled with shredded woolly material and paper layers! It was seriously heavy, though, and I wouldn’t be able to move one like that now on my own, even if they were still made.

    Finally, I have a fitted king size electric blanket and opinion seems to be divided 50:50 about whether you can use an electric blanket with a memory, or indeed any, foam mattress. I like to get into a warm bed, but then switch it off.

    I wonder if you can recommend my perfect mattress? I’ve spent so much money on expensive ones, that I’m wary now of parting with my money. I’ve made two huge mistakes and want to be really sure before I try for a third time. By the way, trying a mattress in a shop is no use for me: I need to sleep on it all night to see whether I wake up in the morning with a ‘good’ back or a ‘bad’ back.

    All the different websites offer such convincing advice. As you change from reading one to reading another, you end up totally confused.

    Hi Angela, sorry for the delay in replying [explained below] and it is with regret that I am unable to answer your questions as thouroughly as I would have liked so I will have to be extremely brief.
    Firstly, it is not easy to offer any recommendation without knowing your budget. The amount you want to spend will of course influence what you are likely to get.

    The best advice I can give you is to fix a budget and make a list of about ten mattresses that fit this budget from Dreams / Bensons / Furniture Village etc. Once you have this short list you will soon see what this particular amount can get you. Sorry for being so incredibly brief but I really am struggling for time. John and Ryan.

  • Natalie says:

    Professional opinion needed!
    We are wanting to purchase a new mattress, have researched, tried out a variety and read through your extremely informative website.
    We are looking for a kingsize mattress & pocket sprung. We were initially going to settle on the Tempur HD deluxe but after giving some of the higher brand pocket sprung mattresses a try it was like sleeping on a cloud in comparison! and we’d miss the ‘bounce’ i think! Our budget is at the £1500 mark but would stretch up to £2000. We are 11 stone & 13 stone in weight & 5ft 9 & 6ft 1 in height. Sleep positions are mainly on the side and back. We are looking for a sumptuous ‘sinking into a cloud’ feeling mattress but obviously supportive!

    We found the perfect mattress in the Vi-Spring ‘Stowe’ model which is made for John Lewis but at £4800 it’s a little over budget! (we just had to try it!). Our slatted bed frame is coming from the fabulouscompany Indigo Furniture & they sell a selection of mattresses which are a collaboration with the Smeaton Brothers of Yorkshire. As i’m not familiar with them (Smeaton Brothers) I wanted your opinion on the brand/what they offer…especially in the Ultimate Natural range, which option would suit us best based on our build (3000, 4000 or 5000) and value for money. Looking at their description, the price seems fair for what the mattress is….but i don’t know! Also any Vi-Spring model recommendations for our requirements but within budget?
    Thank you!

    Hi Natalie. First of all The Smeatons are the owners of Healthbeds (much respected) and so I would be inclined to hunt out a retailer who have these mattresses to try out for suitability. The price of a Natural Superior 3000 Mattress is in the region of £550 and in my mind does not represent anything that will compare to the upmarket models you have tried. They are also invariably all one sided.

    Be careful about the ‘Sinking into a cloud’ requirement. Mattresses that offer this feeling from day one will have the upholstery in a loose state and therefore prone more readily to compact (settle) quickly . It is better that the ‘Sinking into a cloud’ feeling is gained by use of soft toppers (such as wool) rather than the mattress itself. Going by your weights and requirements I would suggest our Artisan Bespoke 004 as an alternative to many of the Vi Spring models you have tried. It is fortunate that Vi Spring do detail the specifications by GSM and therefore easy comparisons by upholstery content can be made.

    Vi Spring do have some starter models at around the £1500 mark such as The Wembury (John Lewis) The Baronet Superb. The Bedstead Realm etc. However, bear in mind that these are starter models and therefore the branding becomes secondary to the composition. It would be wrong to think that you will be getting £4800 Stowe comfort for £1500 or so. Let us know how you get on. John and Ryan.

  • Jo says:

    Hi, I’m looking for a new kingsize mattress as the current one is no longer comfortable (memory foam over springs). I’m 5ft 3 and 8 stones, my husband is 6ft and 14 stones. I have back and neck problems and struggle to get comfortable. Budget is about £1300. We looked at Sealy Brisbane which seemed quite good, but having read this site, know there might be better options. Thank you.

    Hi Jo. The Sealy Brisbane is a prime example of overpriced tat. Since May 2013 it has been carrying a retail price of £1299.99 with a ‘WAS’ price of £2599.99. Mattresses that have a value of the £2500 range should be in the realms of Vi Spring Coronet or Vi Spring Regal or John Lewis Naturals (Harrisons) – NOT stuff like this.

    Disregarding the overpriced ‘WAS’ nonsense, we now have to look at what £1300 can get you. The Handmade Bed Co (Millbrook) 2000 is a far better option (at around £1000) than The Brisbane, The Vi Spring Baronet is also a better option at around £1400. Even our Artisan Bespoke at £1400 would dwarf the Brisbane at a side by side comparison contest – Like you say, there are plenty of other and significantly better options.

    However, key to all this is your light weight at 8st. Most mattresses will be on the firm side for you – not enough weight to utilise any spring unit accordingly. Even though you have a good budget of £1300 I would be inclined to purchase a soft support mattress for around the £1000 mark and adapt to personally suit you with very soft cushioning toppers such as wool and wool / cotton. Ideally, the best mattress we have found that would be suitable for light bodyweights is The Vi Spring Elite or Vi Spring Shetland which have a majority upholstery content of wool. The downside is that these products exceed your budget and will be no good for your husbands weight, so the adaption of mattress and topper is your alternative.

    Your husband at 14st is quite average but his requirements are obviously different to yours, he will require more support than you and so a dual spring (soft and medium) will have to be considered. Please feel free to call Marie or Gary at the office who will be able to advise further and answer any questions you may have. John and Ryan.

  • Jo N Somerset says:

    Hi there
    I am looking at buying a new kingsize mattress but i cant afford £1000’s and need something comfortable but that will also help with back pain.
    Both my OH & I wake up with lower back pain and sometimes my neck hurts too. I am 5′ 6″ weighing 14st and my OH is 5′ 10″ and weighs around 15st.
    We currently have a medium/firm mattress but need to get something that will help us. We both sleep on our sides but i tend to move about a lot at night. Any advice please

    Hi Jo. My first suggestion would be to look at our Origins Latex matt Even though this has a substantial element of latex back with a spring insulator of HD foam, I would be inclined to supplement this with a separate topper (for a multitude of reasons – Read Here) such as the DAPW Luxury Microfibre Topper (£57). I use this as one of my toppers and can assure you this will add a further element of comfort (particularly as side sleepers) to the latex matt.

    If your budget falls short of this please leave further comment with details and I will ask Lee (our foam and latex guy) to give you a call to see what he recommends. John and Ryan.

  • Jo says:


    I could really do with some expert advice from you, as my partner and I are struggling to choose a mattress!
    I am 8st 12lb and 5’4″ and my partner is 13st and 6’1″ so I understand from reading through the pages on your site that this difference could make choosing ‘firmness’ problematic!

    My partner has a bad back and was advised that a medium/firm pocket sprung memory mattress would be the best. I however find I wake in the night with achy joints from a firmer mattress.
    We looked at the Relyon airflow 5000 (1200 pocket sprung sensaform) in Bensons, which we both found quite comfortable in the shop, but later read bad reviews about both the bed and Bensons so changed our mind! We are now unsure whether or not to even bother with memory and just get a pocket sprung and a topper. We were looking at spending around £500 (hoping to get a bargain in a ‘sale’) but could probably stretch to more if we found the right mattress.

    I forgot to mention…….it’s a double mattress we’re after! I’m a very light sleeper and wake every time my partner moves, but unfortunately we haven’t got the space for a king size.
    Many thanks, Jo

    Hi Jo. First of all let me please remind you that there is NO such thing as a sale regarding mattresses – at best you may find an end of line or end of season reduction. For around the £500 mark I would say our origins Reflex would be hard to beat – I will also pass this comment on to Lee – our foam guy who will be able to offer you more models within this price range from our John Ryan Contemporary collection. John and Ryan.

  • kirsty says:

    Hi, my partner likes firm mattress however I prefer soft. One of us always struggles as we get backache from certain mattress’s. What type of mattress would be best. He’s 5,9 and around 11 stone and I’m 5,5 and around 10 stone.

    Hi Kirsty. Because you are of such similar bodyweights I think the support requirements should be the same for you both. Your preferences for firm and soft should be adapted by the comfort layers. Obviously, to obtain this from one mattress is bordering on the impossible.

    I personally think this soft / firm anomaly is based on previous bad choices of mattress and I am confident that we will be able to supply something entirely suitable for you both – obviously based on your budget. John and Ryan.

  • henry says:

    Looking for a ks zip link ( has to be to move the bed upstairs)

    Person A. 13 st 6ft 2in
    Person B 18st 5 ft 9in.

    Person A prefer firm mattress.

    What would u suggest, and prices pls
    budget £1300-£1700

    Hi Henry. All our Kingsized Zip and Link offerings are here ... I’m sure you realise that Ziplink models carry a premium and therefore some of your available budget goes into the construction method which reduces your options for more content.

    Person B requires more support than Person A, and therefore I would be inclined to advise a spring split of Medium (for Person A) and Firm (for Person B) – these spring choices are only available in our Artisan Models. Taking Person A preference for ‘Firm’ into account, I do believe our Origins Latex will also be suitable for you both and well within budget. I would strongly recommend a substantial topper to be budgeted for as well. Not only will this give you additional comfort properties but will also dissipate any undue stress directly on the mattress. Hope this helps. John and Ryan.

  • Geraldine and Mike says:

    Hello John, I am 5ft 3″ and weigh 82kg. I sleep on my side and also on my back. I currently have a cheap memory foam mattress which pushes my shoulder up, when sleeping on my side. I would like to have a mattress which would indent to allow my shoulder not to be pushed upwards in this way. Also something that would follow the shape of my body, soft for comfort but still supportive where needed.

    Can you suggest the best mattress for me please? I would consider memory or other types – just want the best for me. Thanks
    Hi Geraldine & Mike, Apologies for the delay in answering your comment, we’ve been incredibly busy launching the new John Ryan ranges. It sounds like your cheap memory foam mattress is causing you problems. The issue with cheaper memory foam is two fold. Firstly the depth of the layers are usually 1-2cm which become practically useless after the foam has compressed over time. All foams will compress to some degree and usually 2cm over time is accepted. Secondly cheap memory foam degrades very quickly which sometimes means it fails to return to its original position as it loses its elasticity.

    Have you considered a hybrid foam or Latex? Both these types of mattresses would allow you the sink you require but with support taking the pressure of your shoulder. We have a range of high quality hybrid and latex foam mattresses over at John Ryan Contemporary which are ideal for this. If you want to get in touch with me directly to discuss I’d be happy to help. 0161 282 2425. Lee (John Ryan Contemporary)

  • Gina says:

    Hi there,
    I am looking for a King size mattress for a couple
    Person 1: 7.5 St – 5ft 2in
    Person 2: 11.4 St – 5ft 10in

    I am experiencing some back pain and I believe the old mattress in our rent flat is part of the problem. I am inclined to get a firmer mattress (even ‘ortho’).

    My budget is between £400-£500. I will only be staying in the UK for two years and I won’t be taking the mattress with me when I leave. However I do want to have a decent night sleep. I thought about getting the “Origins Pocket 1500” but I am not sure if it would be to soft for our taste.

    We look forward to hearing from you,

    Hi Gina. Personally, with the potential of you leaving the mattress when you leave, I would be inclined to consider The Origins Reflex for you both. I think your perception of an ‘ortho’ requirement is completely wrong – and I think this is due to the feel of your current mattress. The Reflex is an outstanding mattress for the price asked and I am sure this will tick all your boxes. John and Ryan.

    2013/11/18 at 23:11
    Thank you for your quick reply. So I take that the Reflex feels a bit firmer than the Origins Pocket 1500?

    For the same price I could get the John Lewis Pocket Ortho 1000 Mattress, or the Poppy Mattress from Dreams. It is a tough choice as I am not able to try them but I would prefer to buy from an independent retailer than from the big ones.

    How long would roughly take to deliver to South London once the order has been placed?


    HI again Gina. Yes the Origins Reflex is an overall firmer mattress than The Origins 1500 but this was not why I recommended it to you. It was your bodyweights at 7.5 / 11.5 st and a personal preference for a firmer mattress. The two models you refer to – The Pocket Ortho 1000 from John Lewis at £450 is a one sided mattress with just polyester upholstery. The Poppy from Dreams is showing at [£1199.99* – KS – Nov 25/13] and this model does not come anywhere near the overall quality of our Origins Reflex.

    You will be able to find literally hundreds of models for the same or similar price but to find an adequate means of comparison there has to be some level of like for like attributed to them.

    * Poppy Mattress [Dreams: Kingsize – Price Monitor]
    May 2013 – £1439.
    Jun 2013 – £1439.
    Jun 2013 – £459.99 – WAS £1439.
    Jul 2013 – £459.99 – WAS £1439.
    Aug 2013 – £459.99 – WAS £1439.
    Sep 2013 – £459.99 – WAS £1439.
    Oct 2013 – No Record
    Nov 25 2013 – £1199.99

    This is a prime example of the way large retailers manipulate the price of product in order to show a massive ‘discount’. There is no way on earth that this mattress can have a value or worth of £1439. Even at £459 is pushing it somewhat! I would be interested in hearing how you came to the comparison between this model and our Origins Reflex. John and Ryan.

  • Raj says:


    I purchased a metal frame with sprung slats and am in the market for the right Kingsize mattress to complement our sizes.

    I am 5ft 9″ and weight 14 st 3lb and my wife is 5ft 1″ and weighs 7st 5lb! Whichever mattress I choose is too hard for my wife and anything soft does not provide me much support. I have a budget of between £600-700 and am not sure if I am overly focusing on having 2000 springs (the max in a Kingsize) to ensure even coverage, but then not finding the right layer above it to provide us both with the right support! With my size in particular should I be looking for a medium or firm as retailers err towards a firm, whereas I hear a medium firm would be ideal for my weight! Please advise.

    Hi Raj. I thoroughly understand the dilemma. There is no way that one mattress will be right for you both – there is too great a weight difference for it to do so. This is why you are finding this to be a difficult purchase. Your wife at around 8st does not require or need the support that you do.

    The second part to this is your budget. We start our dual tension models at The Artisan 1500 level (£845.00) where your wife can have a soft spring tension and you can have medium. If this goes above your available budget

    A further option for you to come in at this budget is to consider foam based mattresses. I have passed this comment on to Lee who will be launching our Foam and Latex site in a couple of weeks – His site is equally as extensive as this one which goes to show you how complex and tricky this particular market actually is. He will mail you direct with his alternatives. John and Ryan.

  • Jenny says:

    Hi I am looking for 2 mattresses. First for my daughter small double 5’8 and about 9 stone. She currently has single bed and loves a soft mattresses.
    I am looking for a double mattresses for myself I am 5’6 and weigh 13 stone .

    Hi Jenny. Please give the office a direct call and speak to either Marie or Gary. Once they know your available budget for either of these, they will be able to advise on the best available. John and Ryan.

  • Caroline says:

    I am looking for a kingsize and soft soft soft!
    I stayed in a hotel which had a 3″ foam on a pocket sprung which was comfy.
    I don’t mind the cost for the right one.
    Hi Caroline, If you want a soft topped mattress we have an excellent one at John Ryan Contemporary in our hybrid range. Alternative the Origins Comfort 1000 is our softest traditional mattress. Hope that helps! Lee (John Ryan Contemporary)

  • Victoria says:

    Hi there,

    I’m a first time buyer looking for a medium mattress that can keep the OH and myself cool during the night. We’re both average height and I weigh around 55kg and the OH is about 95kg. I would a prefer organic fillings such as wool however the budget is quite tight at around £250 – 300 max. Is there anything you could recommend?

    Hi Victoria, Unfortunately given your budget you’re going to struggle to get a decent synthetic / man made mattress let alone a naturals bed. That said there are some excellent man made mattresses, such as our Origins range that would beat ‘natural’ equivalents in the same price range.

    That makes no sense surely you ask?

    Well I always explain that its better to buy a higher quality lower grade material than a low quality higher grade material. For your price range natural materials will be of the smallest and most meagre amounts, so you would be better with a higher quality higher percentage synthetic material. The weight difference between you and the other half may also make it difficult to get a true medium between the two of you without a split tension bed. Please get in touch with the office for more tailored advice and assistance. Thanks – Lee (John Ryan Contemporary)

  • Karen Mckenzie says:

    I have found your website informative and looked at some of your suggestions to others. I am interested in a kingsize spring and latex mattress I looked at the diamond silent night 2800 springs and latex top. I am nearly 18 st and my partner is similar. I haven’t got a great budget and suffer with back pain. Have you any mattresses for our weight? Thank you.

    Hi Karen, Based on the information we would recommend you look at the Origins Latex in our range which may accommodate your weights and need for the benefits of latex. We also have the fusion range over at John Ryan Contemporary. depending on your budget. Lee (John Ryan Contemporary)

  • Chris D says:

    Hi there,

    I’m in the market for a king size mattress and have stumbled across your brilliant site while researching. Problem is, I’m 6’6″ and in the range of 21-24 stone (quite stocky, a bit overweight), and I have a very limited budget.

    I’m currently using a cheap spare coil spring mattress (not my preference) so anything will be better and hopefully stop my crippling morning back pain.

    I’ve read the benefits now of protecting the pocket sprung mattresses from slatted sprung frames with mdf and extra toppers will be on my shopping list, as will one of your “firmer” quality mattresses down the line.

    How do you think your mattresses would compare to this one I have seen and may be able to afford (it’s on Groupon for £230 down from £800 odd). Would you steer well clear of this or is it somewhat adequate for the time being? Would it disintegrate under my weight within a year?

    Any advice greatly received,

    Hi Chris, I’ve had a look at that mattress and would provide the following advice. Given the fact it gives you no real details about the tension, spring gauge or fillings other than ‘damask’ which is just a patterned material I would avoid this mattress for your requirements. At best it will feel soft given your weight and as you mentioned very quickly sink and dip. You would be wiser and more comfortable waiting and getting a more tailored suitable bed. You would be better getting a very firm foam bed for the time being at least this wouldn’t fail as quickly as the pocket sprung bed you’ve seen. If you want to give us a call to discuss further please do. Many thanks. Lee (John Ryan Contemporary)

  • Claire says:

    Hi John and Ryan

    I’m having a bit of a nightmare and now feel that have no idea what I’m doing, please help!

    On finding your website I realise I didn’t do enough of my own research but, having said that, I feel I have been really let down by the retailer, Bensons for Beds. I have always preferred a firm feeling mattress but I’ve never had a new one, always ‘inherited’ them. As I’ve got older and had a few mishaps with my back (I’m 44 and 10 1/2 st) I’m beginning to prefer a softer ‘feel’ although I need good support.

    I bought a kingsize Bespoke Collection Decadence mattress 2 weeks ago and am already stuck in a valley in the middle of the bed. This means that I do not turn naturally during the night and wake up stiff and sore. Also, it is not very comfortable to sleep on my side as the upward slope means my knees are higher and this makes my back slightly twisted.

    I understand that settling is normal, but after 2 weeks such a dip can’t be right? I’m rotating it weekly. The salesperson did not explain this to me and also it wasn’t until the mattress arrived that I realised it was one sided – I didn’t know they even existed. I would not have bought the mattress if I had realised.

    The salesperson also told me I had a 40 night comfort guarantee, which made me feel better as I was quite worried about making a mistake with such an expensive (for me) purchase. She didn’t tell me that there would be a charge or that this didn’t apply to a mattress bought on its own, without the base. I can see this in the small print so my bad for not finding it before but I have verbally been given incorrect information. FIRA are coming to look at the mattress, but not for another 3 weeks.

    My question, and sorry for rambling on, is have I chosen badly? I need good support for my back but want to feel really snug and cosy in the top layer. I noticed that my mother’s cheap and very soft spare room mattress is much more comfortable, I sleep better and I don’t feel so sore in the morning. So I went for a level 3 rating (I know the system is flawed) but still the mattress feels extremely firm, notwithstanding the trough in the middle. My shoulders and hips start to ache if I lie on my side. I guess I can fix this with a topper?

    But how do I choose more wisely now I’ve had this experience, especially if they refuse to change it and I’ve flushed £700 down the pan (half price sale, orignally £1500)? I’m sure they won’t give me a refund. My second choice was a Silentnight Mirapocket Ultimate.

    Desperate for some advise please.

    Many thanks!

    Hi Claire, thanks for getting in touch. It sounds like you’ve fallen foul of the the pillow top problem. Looking at the Bespoke Collection Decadence it contains a pillow top with mini springs. Whilst these look and feel very ‘sumptuous’ they soon cause problems, in terms of compressing and uneven wear. It sounds to me like you’re already experiencing this. I find it hard to believe it has happened so soon though? Given your slight weight and height I’m surprised by this. The issue with toppers when they settle is we usually recommend turning, shaking and rotating them. The pitfall of the pillow top is its permanently attached to the bed so you can’t do this. If it really has settled as quickly and prominently as you describe I would speak to the retailer about a refund and return as this really shouldn’t happen, given its a medium and your only 10 stone!

    As for using a topper to rectify it. The topper will only tweak the bed, so if there is movement and settlement in the pillow top the topper will only follow this pattern. Ie mold to the shape of the pillow top. I’m not sure this would solve your aches and pains I’m afraid.

    If you had come to me say for advice for a soft but supportive bed I would of recommended something like the Origins Comfort if you’re driven by budget or if you wanted a really snug moulding bed, the Hybrid 6 which is a soft pocket sprung and hybrid foam bed, ideal for your weight and preference. I know that doesn’t help now, but if you do go for an exchange or the retailer allow you to swap I would definitely look at these two kinds of beds to find a more suitable alternative.

    Please get back in touch when you’ve discussed with the retailer. All the best Claire – Lee (John Ryan Contemporary)

  • Ruth says:

    Hi I’m looking for a soft mattress but one that will keep its shape I’ve currently got a memory foam mattress but it’s far too hard for me i need help.

    Hi Ruth, We have some fantastic hybrid mattresses that are both soft and responsive, ie return to their original shape quickly. You can see these under our John Ryan Contemporary Division, read more here about our soft hybrid mattresses such as the hybrid 1 laygel. Please give me a call on 0161 282 2425 to discuss and I can provide some advice on the best soft bed for you Ruth- Lee (John Ryan Contemporary)

  • Lita says:

    Hi , please help … I’ve been looking at 2 mattresses in particular , the John Lewis Natural Linen 4000 firm £800 and the Insignia orthopaedic Blenheim from Dreams £1200 … I do suffer with back problems and weigh 10 stone ,I also like to sleep on my side.. my partner is around 15 stone so quite a weight difference ! Both mattresses have 4000 pocket springs … Is there a great deal of difference in these two mattresses apart from £400 ???
    Many thanks

    Hi Lita. My first instinct would be to go for the John Lewis Natural Linen 4000 (Manufactured for John Lewis by Harrisons). The Dreams Bleinham was introduced as a new arrival earlier this month (March 2014) and the sceptic in me thinks this is overpriced for what it is (see below)

    [Official Description – Bleinham Pocket – Dreams – Product Code: 131-00387 – March 2014: £1200 – King]

    Firm can be comfortable, as our exclusive, sumptuous Blenheim mattress proves.
    Our top quality mattress provides you with an orthopaedic level of support and has a luxurious feel with the detailed finishing. The finest Belgian damask fabric is gentle to the touch, covering a superbly supportive mattress that contains two layers of 4000 extra firm pocket springs. Adding to the firmness and stability is the generous filling of high quality fabrics, including wool and silk. As well as offering you luxurious comfort and support, the Blenheim pocket spring mattress is a practical choice. It is double sided featuring eight handles to make regular turning as easy as possible, while the stitched border maintains the shape of the mattress.

    – 4000 Pocket Springs
    – Key fillings: polyester, cotton, silk and wool Finish
    – Hand tufted mattress panel Double sided with 8 handles
    – Comfort grade 2 – Firm [END]

    For you at 10st this will be far too firm for you but right for your husband – but that is just the support properties. As with most retailers you are not told what the comfort layers comprise of – although for £1200 I would not expect the majority to be polyester! The specification above is pretty worthless and I would be inclined to question Dreams what the actual breakdown is as without this key information it is impossible to do any kind of comparison.

    The John Lewis Linen is exceprionally well finished by comparison (Hand Side Stitched compared to the machine side stitching on the Bleinham – and Dreams are asking £400 more!). With John Lewis you will have the option of tailoring the spring gauge to suit yourself and your husband respectively (dual tension). Aside from this detail – you are also up against the lack of any information regarding the upholstery content – and – the specification says ‘Rotate Only’ which leads me to believe this is a one sided mattress – worth investigating.

    As a final note, just because both these mattresses have 4000 springs they are not the same configuration. The John Lewis (Harrisons model) use Revolution (Spring in Spring) and mini springs to get to this number. The Dreams Bleinham use two rows of 2000 springs. If you can supply a little more detail I will be able to do an adequate comparison between the two models. John and Ryan.

  • Irfan says:

    I recently purchased a Vi-Spring Classic Superb in medium firmness purchased with the matching divan. This firmness was recommend for me based on my weight of 9.5 stone.

    I have been sleeping on the bed for 3 weeks and find that I wake up with sore hips and lower back.

    I am able to change the firmness before 90 days. Would I better off with a firm?

    Thanks in advance.

    Hi Irfan. Personally I would have thought you would have been better off with a soft tension rather than medium – not too sure why you think going firmer would be better for you?

    The make-up of this particular mattress is predominantly Horsetail (over 2k gsm) which although a supportive component in it’s own right, coupled with the two layers of springs and taking your lightweight into consideration brings me to this conclusion.

    Personally, over the next few days I would experiment with sleeping directly on your duvet to see if the additional cushioning helps, on this particular model there is only 300gsm of wool as the comfort layer which is nominal to say the least. – if you benefit from the extra cushioning provided from your duvet (or topper if you have one) , this will lead me to believe that going firmer will be the wrong option – perhaps going softer may be more beneficial. However, there is not much a difference between a soft and medium tension spring (I’m not sure of the gauge used by Vi Spring for their Soft and Medium gauges) but usually there is more of a difference between Medium and Firm. For example, our Soft is in the region of 1.3mm. Medium in the region of 1.4 and Firm going up to 1.6mm. We would never recommend to our customer a 1.6mm spring for a bodyweight such as yours. Please let us know what happens over the next week or so. John and Ryan.

  • Ruth says:

    Hi, I am about to buy a mattress but no idea where to start. I want a double, I’m a 10 st female and have a chronic lower back problem that no doctor can get to the bottom of. The softer the better for me. I am on an inflatable at the mo and it’s great. I once slept in a flock bed and my back was great. Get the picture? Any ideas? Ruth

    Hi Ruth, Sorry to hear about your back pain. I’ll try and keep the advice short and sweet so you don’t get bamboozled by mattress specifics! You have two choices, either Traditional pocket sprung mattress or a Contemporary foam style mattress.

    We have some advice on the difference between foam and pocket sprung beds but in a nutshell the foam bed will give you the slow sink and soft hug, were the traditional will give you slightly more bounce and whilst soft the sink will be lesser than a memory or hybrid foam mattress.

    For a traditional soft mattress I’d look at our ‘Origins comfort’. For a contemporary soft i’d either look at the Hybrid 1 or the Hybrid 6 (which is a mix of traditional and contemporary).

    All three of these would be ideal for your weight, the contemporary mattresses will probably feel softer as there is more of a sink it just depends on your preference! Please give us a call for further specifics Ruth and more detail. Hope that helps start your search off! Lee

  • Claire Easson says:

    I’m bamboozled by mattresses! I’m currently surviving on less than four hours sleep which won’t help my mental acuity, so I need some help, please 🙂
    I’m 5’7″ and weigh 9.5st, and I need a 4ft (small double) mattress. I’ve always been a side sleeper but my lack of sleep at the moment is due to being so uncomfortable lying on my side on my current memory foam mattress – sore hips, sore knees etc, I know I just turned 40 but come on….
    After wading through Google and reading through some of your articles, I’m kind of thinking I shouldn’t go for a pocket sprung mattress, and probably latex would be divine but out of my price range. Which leads me back to memory foam which at the moment I consider Spawn of Satan. I don’t have a problem with being too hot on the one I’ve got, just too bloody uncomfortable.
    What do you guys think my best options are?

    Hi Claire, Bamboozeled is a good word when it comes to mattress shops and sales tactics! I’ll see if I can unboozel you with some straight forward advice around memory foam etc. I could do with knowing exactly what kind of mattress you have at the moment to really assist but I’ll advise with some assumptions.

    Memory foam is a fantastic product for its price point and purpose, ie pressure relieving. The issue is usually it gets hot, can lead to people feeling like they’re sleeping in quicksand. You’re right that Latex would be ideal for pressure relief and support, it simply can’t be beaten in terms of quality for this style of pressure relieving mattress.

    High quality pocket sprung beds are fantastic for giving support and comfort utilising both sides of the mattress, unlike standard memory foam offerings, that said for some people its the progressive pressure relief that a pocket sprung mattress can sometimes struggle with when compared to latex and memory foam. It really is a balance of the benefits and drawbacks of each style and whats more important to you.

    Have you considered a hybrid mattress? One that combines pocket springs with a hybrid foam layer? This can give you the best of both worlds, consistent support from pocket springs but with the responsivity and pressure relief of a hybrid foam. Hybrid foam responds much faster than memory foam removing the quicksand feel and returns to its original position far quicker allowing you to move and reposition yourself in your mattress without struggling to excavate yourself from a memory foam hole!

    We have two models the Hybrid 6 or 7 which maybe worth while you looking at Claire. Either of these would be ideal for your body weight it just depends on the tension you prefer. If you have further questions please get in touch directly with you. Hope that helps! Lee

  • diane Armstrong says:

    Hi i wonder if you coukd help me out picking a mattress that is right for me. I weigh 90kg i am in bed for about 20 hours a day i have fibromyalgia and asthma. At the moment my mattress is a spring coil with a layer of memory foam on top but is to hard for me so i have a memory egg shell topper on top my budget is under £400. Thanks hope you can help

    Hi Diane, from our limited understanding of fibromyalgia, I understand that pressure relief is the issue we are trying to resolve and bearing this in mind, I would have recommended our Origins Comfort mattress coupled with your existing topper. However, given your budget, which limits your choice, I would confirm that we may have within our Clearance Section a suitable mattress, which meets both your budget requirements and physical restrictions. In order for us to fully appraise you of the items available, please contact Marie or Gary on our office number. Kind regards Mike

  • Colin Wilson says:

    Firstly, thanks for such a fantastic site !

    We’re looking to buy a new king size bed to replace a destroyed 4 year old “Tesco Direct’s top of the range Miracoil” mattress with collapsed sides – we’re lying on pretty much bare metal now, and a week or so ago I had to grab my pliers to cut off a spring that had come through the surface.

    We’re probably looking more for “ultra firm” if possible – we both have bad backs, I’m 18 stone, and my wife’s just over 13 stone. I also like to sleep on my front at times, which may also influence any advice. To make things a little more awkward, I “run hot”, and can sweat a lot in bed, but my wife’s often cold – so the electric blanket sees a fair amount of use (it also helps our backs).

    We have a metal bed frame with slats – which probably needs more slats, or some creative work with MDF / plywood to provide a better base. The dog likes to sleep under the bed, so replacing it with a divan base might not be a popular option !

    Suggestions / recommendations would be most welcome, the budget possibly up to the Artisan Naturals :-}

    Hi Colin,
    Firstly, can I say that despite the assertion by the manufacturer that your current mattress has revolutionary “miracoil springs” to provide support, it is evident from your experience that there is little or insufficient support for you in the mattress. Also, it would appear from what you say regarding the recent situation involving your pliers that, the levels of upholstery between the springs and the outer cover are insufficient to prevent the springs poking through and I would also suggest not sufficient to provide any proper comfort or support. There are no specific details available to confirm the amount of upholstery provided and so I cannot compare this to any of our mattresses, not that I would want to.

    We do not have any “ultra firm” mattresses, however, rather than the Artisan Naturals, I would suggest you look at the Artisan Bespoke, which has a high degree of upholstery providing firm, yet supportive layers suitable for you both. Aside from being able to provide a split tension, medium and firm, to suit both your body weights, our mattresses have firmer springs at the sides to avoid the roll out feeling. If placing this mattress on a slatted base, the slats need to be no more than 3 inches apart. If they are further apart, the placing of some peg board on the base will prevent the mattress sinking into the gaps and avoid any undue dipping. The Kingsize Artisan Bespoke retails at £1625.00 and has 5100 GSM of natural upholstery and the specific breakdown for each element is provided on our site. I can see that your were looking at a budget up to the cost of an Artisan Naturals, which retails at £1085.00, perhaps, you could call the office to discuss your requirements further at which point you can advise if there is any flexibility in your budget. I trust that this helps. Kind regards Mike.

  • Simon says:


    My wife and I are currently looking for a new super-king size mattress. It will be sitting on a solid base timber.

    I’m 15st, my wife is 9 st. I know we need a pocket sprung mattress but we’re not sure which one. We currently have a pair pretty firm foam mattresses which neither of us now sleep on too well. We’re wondering if they’ve always been too firm and maybe we should go softer (my sister and her similar sized husband swears their soft mattress). We always went with the perceived wisdom of “the heavier you are the firmer the mattress should be”, or is this just an inaccurate urban myth?

    We also both get quite hot a night so don’t want to have materials which will exacerbate this. One other issue is that we’ve never had a mattress which has large dimples in it, such as Origins Pocket 1500, and we’re not sure we’d get on with this that well, preferring the looks (at least) of the smoother surfaced Origins Pocket Latex 1500, although not sure if Latex is the correct materials for us.

    Any help and direction you can give us on this is much appreciated.


    Hi Simon, it is difficult for me to recommend one of our mattresses at present given the differences in weight and the issue regarding dimples (tufts), however, I note that you are currently sleeping on foam mattresses and we have a sister site dealing with foam, latex and hybrid mattresses, which may be more suited to your specific requirements. Please visit John Ryan Contemporary to see which model meets your budget and a call to Lee thereafter to answer any further questions. Kind regards Mike.

  • Gem says:

    I am looking for a mattress that supports my lower back.
    I have been experiencing back pains for 13 years since the birth of my daughter.
    I have brought different mattresses but none of them seem to be helping. Last year I brought the Coolmax performance 1000 pocket sprung mattress but now my hips & thighs hurt too.
    Also I was so desperate that I tried my dads Ortho firm mattress but that has given me more pain & right down to my legs. Some days I even have trouble getting up. So now I have given his mattress back & using my Coolmax 1000 again. Would a topper help for the Coolmax mattress , if not please give me advice. My back is causing me so much stress.
    I weigh just under 9 stone.


    Hi Gem,

    I am sorry to hear that you have suffered for so long with back problems. Looking at the specification of your current “Coolmax Performance 1000” Mattress, it made up of 7cm of memory foam on 13cm of reflex foam support. Considering this, I think this particular mattress is too soft for you, however, it is difficult to firm up a mattress using either a topper or any other additional layers. Having said this, our sister site has a number of Hybrid Toppers, which may just do the trick for you. Please visit John Ryan Contemporary and feel free to e-mail Lee for more specific advice regarding firmness of the toppers. Kind regards Mike.

  • Mrs J Wright says:

    I have to have a very firm (single 3foot) mattress, I have P.arkinsons, which makes it difficult if not impossible to turn in bed

    Dear Mrs Wright, in order for us to fully respond to your request, please could you contact either Marie or Gary on our office number. They will be able to discuss the options available to you from our site having full regard to your present and possibly deteriorating condition. We look forward to hearing from you. Kind regards Mike.

  • Ben says:

    Hello and thank you for this article!

    I recently bought a Truro Orthopaedic single and king size mattress from a well known catalogue company and I can feel the springs through the mattress – I had a quick look and I definitely have it the right way up. I have a bad stomach ache tonight and it feels even more uncomfortable than usual – I am lying on top of my duvet on my bed and I can still feel the springs!!

    Any advice on whether this could be at all acceptable?

    Kind Regards,


    Hi Ben,

    Having looked at the specification for your “Truro Orthopaedic” mattresses, there is no evidence of suitable upholstery save for the soft polyester cushioning and quilted top cover. So I am not surprised you can feel the springs. In fact, this is the type of mattress we would refer to as a “bag of springs”. There is no protection for the body in either support or comfort layers and I am afraid, on that basis you will feel the springs. They are also one sided, meaning that any settlement will take place over a very short period of time with continued use. I note that these two mattresses are not necessarily expensive, however, when it comes to buying a mattress, of whatever value, you should always look at what upholstery is offered as well as spring counts. Unfortunately, the old maxim of “you get what you pay for” applies. Kind regards Mike.

  • Gem says:

    Hi again, I did email your other site but no replie. Can you give me any suggestions of what mattress would be right for me?

    I am looking for a mattress that supports my lower back.
    I have been experiencing back pains for 13 years since the birth of my daughter.
    I have brought different mattresses but none of them seem to be helping. Last year I brought the Coolmax performance 1000 pocket sprung mattress but now my hips & thighs hurt too.
    Also I was so desperate that I tried my dads Ortho firm mattress but that has given me more pain & right down to my legs. Some days I even have trouble getting up. So now I have given his mattress back & using my Coolmax 1000 again. Would a topper help for the Coolmax mattress , if not please give me advice. My back is causing me so much stress.
    I weigh just under 9 stone.


    Hi Gem,

    I am sorry to hear that you have suffered for so long with back problems. Looking at the specification of your current “Coolmax Performance 1000″ Mattress, it made up of 7cm of memory foam on 13cm of reflex foam support. Considering this, I think this particular mattress is too soft for you, however, it is difficult to firm up a mattress using either a topper or any other additional layers. Having said this, our sister site has a number of Hybrid Toppers, which may just do the trick for you. Please visit John Ryan Contemporary and feel free to e-mail Lee for more specific advice regarding firmness of the toppers. Kind regards Mike.

    Hi Gem, Sorry if we haven’t replied, I have checked the mail box but theres nothing there, maybe a ghost in the machine! Right your situation, lets see if I can help. I’m presuming your coolmax 1000 is a solid foam bed as I can’t find in any of our research any pocket-sprung coolmax memory foam bed of that name. Considering you’re getting aches and pains I’d say the firm reflex or sprung layer being too firm, ie sore hips as they are resting on top of the support rather than sinking into it. If you can send me a picture of the bed label or the exact name model I can do some more digging.

    I understand Mikes comments that maybe the memory foam layer is too soft for you, ie your sinking too far and then resting on the support layer. I actually believe it maybe too firm if its the mattress I’ve found. That to one side my advice Jen would be for you to go for something that has a soft comfort layer with medium support for your weight. You don’t need firm support. I’d probably look at a hybrid foam as these are more responsive, like laygel, which will allow you to move more freely in bed and reach a comfortable position. The drawback with memoryfoam is you can get that stuck feeling, like quicksand. Hybrid foams reduce this. To see a better explaination watch our videos on foams here.

    My recommendation would be the Hybrid 1 based on your weight or Hybrid 4 if budget allows. These would be a soft to medium feel for your weight comfort wise but with enough support to allow you to be positioned comfortably in bed. They are both deep mattresses giving you plenty of comfort and support to work with as you need it. If you can give us a call Gem we can go into some more detail and maybe pin point exactly whats causing the pain as I’m recommending on a few assumptions at the moment. Many thanks – Lee

  • Tanya says:


    I really hope you’ll be able to offer some advice which will finally be able to solve our ongoing dilemma about which type of bed / mattress to buy.

    I am 5 ft 4 in and weigh 8 st 7 lb and my partner is 6ft 1 and weighs 14st.

    We both have a history of back problems, mine is currently exasperated by the firm mattress we sleep on and the size of our bed which is a standard double and too small. Whereas my partner likes our firm mattress, he bought it some time ago to remedy his back problems and has found it works well. When we’ve been on holiday and he’s slept on mattress’s that have been softer his back pain always returns. To add to the problem I struggle to fall asleep and my partner complains that I constantly toss and turn. So as you can see bed time’s not very relaxing in our house !!!

    Our budget is around £800 and whilst I’d love a super king our room is only big enough for a king size.

    I’m also confused as to which type of base to buy as this can significantly increase the cost – particularly as we like something with as much storage as possible or perhaps a regular bed frame would suffice?

    I’d be very grateful for any advice you can offer .

    Many thanks,

    Hi Tanya,
    Having regard to the weight differential of 5.5 stone, I would suggest that your best option would be to go for a split tension Kingsize mattress. Our Artisan range is able to offer this and in particular, the Artisan 1500, which retails at £845.00, this being the nearest to your suggested budget, would provide the support and comfort sought. In addition, you could look to purchase a bed frame on-line or a basic divan base from us until finances allow an upgrade. The most important part of your purchase will be the mattress and this should not be scrimped upon. I trust that this is of help to you. Kind regards Mike.

  • Ann says:

    I am looking to purchase a king size bed and wanted to look for some advice . I have been looking at the V- Spring beds the models Regal Superb or the Tiara Superb do you have equivalent models ?
    I have rheumatoid arthritis and a arthritic left hip so I am looking for a comfortable bed. I have a Millbrook zip and link super king size bed 2,240 pocket sprung divan at the moment . I am worried about the tension of the bed as I am 5.4 ft in the 18/20 stone group I don’t know anymore what I want as my health condition dictates . I think that I have information over load . We where recommend by are son as he purchased a bed from your company and he was very satisfied with it but I thought it was very firm as we stayed with them . Also we are thinking of purchasing a second King size bed for my husband he is 5.10ft 14/16 stone group and he has chronic lower back problem .
    Thank you Ann

    Hi Ann, our comparison to the Vi Spring “Regal Superb” is the Artisan Bespoke 004 and to the “Tiara Superb” is the Artisan Bespoke 002, both specifications are detailed within our site. Given your body weight, I would suggest you have a firm spring tension and purchase a topper to soften the top layers. For your husband, he would be best suited to a medium spring tension. In order for us to advise fully, it would be more appropriate for you to call our office and speak with Marie or Gary, who will then be able to answer any questions you may have in finer detail. Kind regards Mike.

  • Pat says:

    We have purchased a king size ottoman bed and are looking for a mattress that is suitable for both us. We have a budget of around £800.
    My husband is 5′ 8″ and 11.5 stone. I am 5’1″ and just under 15 stone. Our present mattress has a built in memory foam topper and is a Majestic Memory Ortho by Cozy Beds which we didn’t pay a lot of money for and I am finding this quite uncomfortable generally and the edges seem to collapse when I roll over too far. My husband seems to be able to sleep on anything and get a good nights sleep, so his main concern is that we buy something that will get me a good nights sleep.
    I would be grateful for any advice or help you could offer.

    Hi Pat,
    Making a suggestion for mattress to be placed on an ottoman bed is difficult, as we are not aware of the build quality of that base. A pocket sprung mattress may provide you with the comfort and support required without the inclusion of memory foam. Please contact Marie or Gary on our office number to discuss the options. Regards Mike. .

  • Rod Wesson says:


    My wife and I had a memory foam mattress for 5 years and suited her but I was getting lower back pain every morning getting up. I weigh 18st and my wife 12st.

    I tried many other mattresses and the sales people all giving me different opinions and ended up with the Cotswold posture pocket pillowtop 1000 King-Size in medium. Since, we have had this for just over 2 months both of us have had nothing but upper and lower back pain right through the night. People say it takes time to adjust to a new mattress but I think this is suicide…..what can you suggest please?

    Thanks Rod

    Hi Rod, Can I first say that with your body weights and the 6 stone differential, it would be inappropriate for you to have a single tension mattress. I wonder, why, if you were previously experiencing discomfort on a memory foam mattress, you have again opted for this construction of mattress? The problems you are both suffering at present could be because your current mattress is too soft for you and too firm for you wife. I wonder also, what advice was given to you at the point of purchase? Given your particular weight, it would be more appropriate for you to have a firm tension and a medium tension for your wife. For comfort on the firm side, you could supplement this with a topper to provide a softer comfort layer whilst still retaining the support for your weight. You may have seen within our site that we are not in favour of pillow tops as these can soon flatten and reduce the lifespan of your mattress, whereas a separate topper can be laundered and rejuvenated by regular fluffing [Read here for more on this] . The only thing I could suggest at present is for you to contact the retailer and discuss the option of returning the mattress and opting for a split tension pocket sprung mattress, pivotal to your argument for the exchange could be the original advice provided by the retailer. I trust that this helps. Kind regards Mike.

  • Joanna says:

    We have had a nightmare with a Bensons double matress, which cost a £1000, and which within three days of use, developed excessive accelerated setteling, which was measured after a month use of 3cm in places, further three months on we are up to 5cm, we are in negotiation with Bensons for a full refund, they have acknowledge that the bed is unsuitable for our needs, but insist due to an fira independent report that the bed had no fault. The mattress is their opulence, range, and comes complete with built in mattress topper. It cannot be turned due to the mattress topper and I beleive the mattress composition is therefore flawed.

    However, we do need to replace this quickly as the bed give absolutely no support. The bed is like a sack ! Normally I prefer a very firm matress, and I am approximately 10 stone, my husband is approximately 13 stone, we don’t consider ourselves really big people- what would you now recommend given our circumstances

    Thank you for your assistance with this matter.

    Hi Joanna,
    I am sorry to hear of your issues with Bensons, but would advise that we would never recommend a pillow top mattress because the pillow top tends to flatten over a short period of time and therefore reduces the lifespan of the mattress to which they are attached – Please read this post for more on this subject. I note that your current mattress comes with “luxurious deep fillings”, but the actual GSM (grams per square metre) are not disclosed, making any comparison impossible. Before making any recommendation I would ask that you confirm what sort of feel you both require from a mattress, given that there is a 3 stone weight differential. I look forward to hearing from you. Kind regards Mike.

  • Angela king says:

    I have been putting off buying a new bed/ mattress for the longest time mainly because of a mixture of option paralysis, confusing and misleading information provided by most high street supliers…. So! Am I glad I have found your site, it’s like a breath of fresh air and being in the sales environment myself I really appreciate your straight forward talking website and easy to understand yet comprehensive information.

    I currently have a sealy posture pedic king size mattress on a matching sealy heavy metal sprung frame base which provides storage area below.
    The bed must be at least 15 years old now but has not had heavy use.
    Whilst it used to be fine for me, I am finding this mattress too firm now and am suffering a lot more shoulder, hip and back aches and constantly waking up tossing and turning.

    Please help!
    I am 5’4 and weight just under 9st /58kg
    I am also menopausal!!! And so get hot at night.
    I am generally a side sleeper.

    Please would you be able to reccomend a suitable mattress for me and also is it wise to compliment this with a matching base…. If so I would like something that offers storage either by drawers or room below the bed frame.

    Having also suffered a pelvic fracture in a recent ski injury I am finding my sleep is even more disrupted and uncomfortable on this bed and am desperate to find a suitable solution and have some honest and straight forward advice.

    Looking forward to hearing from you.
    Best wishes

    Hi Angela, Thanks for your kind words I hope we can provide you with some advice to assist in removing your sleep agony!

    I’ll start with the base as this is probably easiest. We always say if the current base is sound, ie no springs poking out, and its consistent not wobbly or held together with string, then you can always continue using this base. A sprung base will soften slightly the overall feel of a mattress so bare this in mind when searching different models.

    The Origins 1500 is probably the best suited for your weight and for the feel you want. Looking at your current mattress which is really firm I’m assuming a medium tension would best suit you. It also sounds like you need some deeper initial comfort layers to help with the side sleeping and painful injury. I’m a skier myself and after a knee injury know what too firm a mattress does. It constantly wakes you with that throbbing dull ache, in my experience, whereas a more medium deeper sink mattress can cradle you more. You could also look at the naturals range as we offer these in a range of tensions which we can advise over the phone, probably a soft spring as the over all comfort layers are of a medium tension in this range. You also have the medium Fusion range which would of been suitable, but with your concerns over heat I’d avoid foams and go for a more natural mattress.

    To summarise a Origins 1500 would be ideal from the details you’ve given me but please call us to discuss further and answer any remaining questions – Lee

    Submitted on 2014/06/05 at 18:11

    Huge Thanks Lee
    I will definitely be in touch

  • parmjit chahel says:

    I am looking for a soft mattress not to soft. I do not like hard mattresses. Im menopausal and I have terrible night sweats which I have to get up and change not nice. I can spend up to £300 anymore than that I could pay giving abit at time. Im not so bothered bout the feel of the matteress but would like something you can sink into but also have the support you need I sleep on my side. Can you help thanks

    Hi Parmjit,
    Before making any recommendation regarding our products we would need to know your body weight and the size of mattress you are looking for. Please contact either Marie or Gary on our office number to provide this information and establish if we have a product to suit your requirements. Kind regards Mike.

  • Ray says:


    I’m around 96kg and suffer from back pain (disc). I have been struggling to find an ultra firm mattress. I am only going to stay in the UK for approximately two and a half years. Therefore, I don’t want to spend a lot of money on a mattress that I’m going to leave.
    My bed is a divan super king size. Two times I’ve bought reflex foam mattress on ebay BUT unfortunately they sink and never goes up again, i.e. it takes the shape of my body and remains that way.

    Could you kindly advise me what type of mattress is suitable and WHERE could I find one with a reasonable price. Furthermore, is possible that a divan base can destroy a mattress.

    Thank you,



    Hi Ray,
    I note your dilemma regarding spending a large amount on something you are going to leave behind in 2 years time, however, thrift may prove a downfall. This is because, as you are probably aware, you can buy cheap mattresses, which suit your budget, but this may prove false economy as you would need to replace it in the short term and usually, cheap means not well made. I am not convinced that an ultra firm mattress is the right solution for your back issues, however, our Origins Pocket Latex 1500 mattress at £760.00 would provide a firm but comfortable feel and represents excellent value for money. Before opting for this or any of our other products, I would suggest that you contact either Marie or Gary on our office number to discuss suitability. I trust that this helps, kind regards Mike.

  • Bruce Duff says:

    I am looking to replace a zipped superking size mattress which we have had for 25 years and which we have just started to notice that it is softening up. Our weights are (male) 14.5 st and (female) 8st and we prefer a firmish mattress – I have looked at Fusion by the Divan Bed Centre @ £399; Wedo Mattresses @ £219 (both 1500 springs) and Sueno 3000 @£260.
    I presume natural fibres are better than the foam fillings.
    I would appreciate your comments. With Thanks Bruce Duff

    Hi Bruce. None of the beds you refer to have any breakdown of the constituent parts by way of GSM (grams per square metre) . The nature of the fillings and whether one is better than the other is very subjective and will depend upon personal taste. Unfortunately, if you have a limited budget, a mattress with natural fillings may be beyond your reach, however, we do have a clearance site and there may something to suit your requirements and budget therein. Please call Marie or Gary on our office number to discuss further. Kind regards Mike.

  • Will says:


    I would like some advice on what sort of mattress to purchase. I am around 79kg and 6foot, athletic build and exercise often. My bed is king size and it it is just me in it. I often find myself waking up and rolling over to another position as i think my current mattress is too firm. I also tend to get very hot at night and often wake up with dead arms from lying on them (not sure if this has anything to do with the mattress). My budget would be a maximum 350 but preferably less if possible.

    Thanks in advance,


    Hi Will, Unfortunately, we do not have anything to suit your budget on our site, however, we do have a clearance site where there are some mattresses that have scuff marks created during the transport of those items. Please call Marie at our office to discuss if we have anything to suit your needs and budget. Kind regards Mike.

  • Liz says:

    Hello, We came across your website and have perused with much interest having had a run on mattresses which have all turned out to give one or both of us various aches and pains. We’ re desperate to find a mattress we can use on our kingsize wooden slatted bedstead where we can both get a good nights sleep. If it helps we have tried:

    – Vi-spring pocket sprung medium tension for 10yrs (my husband liked this, I found it too hard and suffered hip ache over time)
    – A Dreams bamboo latex mattress (I found this lovely and comfortable but my husband suffered hip & back pain)
    – Tempur Original mattress (we both found this uncomfortable although neither of us suffered hip or back ache)
    – Dreams Zen rejuvinate pocket sprung (medium tension) with latex topper (neither of us find it very comfortable but my husband particularly suffers lower back and hip ache which disappears once he gets up).

    I am a side-sleeper weighing 63kg and 5ft6 while my husband tends to sleep on his front and weighs 86kg and is 6ft tall.

    Please could you recommend a suitable mattress – we were wondering if zip and link might be a sensible option but we’re open to your advice. Be nice to keep it less than £1800.

    Many thanks

    Hi Liz,
    It appears that, aside from your old Vi-Spring mattress, you have been trying out various makes with an element of latex or foam included and that, if you are honest none of them were suitable for you both. Within our Artisan range, which contain pocket springs and natural fillings, the full details of which appear on the site for each mattress, you could have a zip and link set with different tensions to suit your different body weights and preferred feel. For further information and guidance upon which mattress is best suited, please call either Marie or Gary on our office number. Kind regards Mike.

  • Martin says:

    Hi, please help me to find the most Ultra Firm mattress in UK.
    I had one very hard and i believe it was without springs.
    Thank you for your help.

    Hi Martin,
    As you are probably aware there are many makes of mattresses and many are available in firm/extra firm tension, however, we are not a comparison site so would suggest you search on line for appropriate suppliers of such items. Regards Mike

  • Jackie says:

    Hi, My husband is 17 stone. I am 13 stone. We often disturb each other at night so I sometimes sleep in the spare room with a 1000 pocket sprung mattress ‘medium’ which i find very comfortable on a 4 ft 6 divan. We now need to replace the mattress on our king size sprung base bed, but I think we would probably need a 1400/1500 pocket sprung firm mattress to get the same ‘feel’ on the king size as I get on the 4 ft 6 and counteract the sprung base. Am I on the right lines here?

    Hi Jackie, Given that you are intending to change your current king size mattress and the fact that there is a 4st weight differential, it may be prudent to look at a zip and link set of mattresses, which could be provided in different tensions to suit each weight. This would also provide you with a separate sleeping surface making disturbance of the other party a thing of the past. You are correct in assuming that the sprung base will make any mattress feel softer and if you are intending to keep your base, you may wish to go for a medium for you with a firm for your partner. Without knowledge of your budget, I am unable to make a specific recommendation from our site, however, if you call either Marie or Gary on our office number, they will be able to advise on the suitability of certain mattresses in our range. I trust that this helps, kind regards Mike.

  • Lynda Watkins says:

    I am looking for a soft or ultra soft matress.

    Hi Lynda,
    We always endeavour to match the mattress to the customer having regard to body weight, preferred feel and budget. In order for us to best advise you regarding the most appropriate mattress in our range I would ask that you contact either Marie or Gary on our office number. Kind regards Mike.

  • Peter Moore says:

    Can you please advise. My wife and I have a 5′ queen size double sleepezee coronet 1200 pocket springs bed. We have had this for 15 years. I am 5’10″, 75kg and my wife is average weight and height. I have had all sorts of back problems, lower, thoracic and neck, and have recently developed a chronic tightness/soreness of my right thigh and buttock which is as yet undiagnosed. I tend to lie on my right hand side to get to sleep but generally wake up on my back lying face up, feeling more tired than when I went to bed! It’s obviously time for a new mattress but don’t know which way to go. I’m not even sure if our current mattress is hard, soft or whatever! Perhaps you can let me know? We would like to keep the 4 door bed base but this is also sprung. What types of mattress can go with this base? I presume I need something firmer for my back? I have been told by my brother to go for a memory foam mattress as it’s helped him and his wife but I’m worried we may end up with something not as good as we already have! Our current Coronet mattress has been turned and rotated regularly. Budget is an issue but I’m more aware than most of the importance of a good bed. Please can you give me some advise as my head is spinning!

    Hi Peter, I have tried to find your current mattress on the Sleepezee web site, but unfortunately, is does not appear to still exist and has probably been replaced by a different model. Without knowing the specifications of the Coronet 1200, it would be impossible to do either a comparison or confirm what mattress model has replaced it. All of our Artisan range contain natural fillings and the specific GSM (grams per square metre) of each of those fillings is detailed within our site. There is a myth that with a bad back you should go for a firm mattress, but this has dispelled in recent years and I would suggest you read the advice provided by the British Chiropractic Association on I would also suggest that, when you have viewed the details of the mattresses within our Artisan range, you call in and obtain further detailed advice as to the suitability of your preferred choice. I trust that this helps, kind regards Mike.

  • Jann says:

    I am trying to find a new mattress to use with our Laura Ashley wooden slatted bedstead. We have a budget of between £1500 and £2000. Our current mattress is one I brought with me from NZ as I loved it so much! It has a wool pillow top (both sides) and is very comfy. I am 63kg and my husband is 79kg. I find a lot of mattresses leave me waking with aching bones and are far too hard. We recently stayed at my husband;s brother and their guest bed was super comfy – it was a Sealy Exclusives Posture Elegance mattress. I would buy one like that in a shot but haven’t been able to find this mattress. We’ve been into Harrods and seen a Vi Spring that seems good but to be honest I am so nervous about buying something that’s going to be too hard I am almost paralysed! So far I’ve decided to investigate further the JOhn Lewis own brand Natural Collection with Yorkshire Wool, but then I stumbled on your website and wonder what you could recommend for us? We have a mattress protector and a sheepskin/wool topper on top of our mattress but honestly I am like the princess and the pea and have been known to sleep on top of a duvet in hotels as the beds are so uncomfortable.

    Hi Jann,
    The mattress at your brother in law’s may no longer be produced by Sealy, which is why you cannot find it. It is likely to have been replaced by another model, however, without knowing the specifications, it will be impossible for us to establish which of their current models is a match. The John Lewis Natural Collection is made for them by Harrisons, but unfortunately, because they do not disclose the specific details of the filings by way of GSM (grams per square metre), it is impossible to provide a comparison. All of our Artisan range contain natural fillings. In order for us to advise on the most appropriate mattress and which ones are comparable to mattresses in the Vi-Spring range, please call our office. Regards Mike.

  • Sinead says:

    Hi, I am looking for a mattress that will suit us both , we have a memory foam one at the moment and although my husband finds it comfy enough I find it too firm and get lower back pain, I don’t think I am heavy enough to benefit from the foam support, I am 8 st and my husband is 12 &3/4 st, would be very grateful if you could advise me on a make and model to suit us both, thanks.

    Hi Sinead, it really depends on what kind of mattress you are looking for. There are two typical routes. Traditional mattresses such as John Ryan By Designs range which feature pocket springs and either synthetic or natural fibres or the Contemporary style of mattress such as memory, hybrid or latex foam. I understand your memory foam mattress is causing you issue but there are a number of higher quality foam mattresses such as solid core latex. If you could give us a call we can help point you in the right direction within our range. If you have tried and liked any beds this information would assist us greatly many thanks – Lee

  • helen caine says:

    Hiya i have a sealy posture pedic latex mattress which feel s very comfortable but its no good for my back , i suffer from siatica and my left hip and bottom of my back ache so much when i get out of bed on a morning, can you suggest a mattress that would support my back better i have a superkingsized bed,also i have turned this mattress over and slept on the side that you shouldnt sleep on as its a mattress that you dont turn, i wouldnt say that it was comfortable but my back didnt hurt the next morning also when ive slept on sprung mattresses with no latex or memory foam in them i feel more supported and my back is much better thankyou Helen Caine

    Hi Helen, I sympathise with your situation and note that sleeping on the reverse side of your current mattress has provided some partial relief to your problems. However, I also note that you felt better on sprung mattress without foam or latex. It is difficult to make any recommendation without knowledge of your weight and that of any other party using the mattress and perhaps you would be better calling our office for an informal discussion regarding your specific requirements. Kind regards Mike.

  • jade says:

    Hi, we need a single mattress for a 2 year old. Iv researched a lot and it all states she needs firm mattress but I have read that because of her small weight that I should get medium as this will ge firm to her, would you say this is right?

    Hi Jade, buying a mattress for a child of such a young age is difficult, not least because over the next few years there may be a variance in weight and one presumes that you are looking to purchase a mattress with some degree of longevity. In this instance I would refer you to our Origins range and in particular the Origins Comfort 1000, which will provide soft comfort layers with supportive springs. I trust that this is of assistance to you, kind regards Mike.

  • Christine says:

    Hi we are looking for a new mattress I’ve always thought we needed a firm mattress the one we have is a miricoil non turn it now makes noises as you turn & move i also have aches in joints & we both have sore backs one of us is 16 st one 15st can you recommend any for arround the £500 mark or is this unrealistic for our needs we have looked arround but got so confused

    Hi Christine, It is not true that because of your weights you require a firm mattress. This could be the cause of your aches and pains. What you do need is a supportive mattress with comfort layers. A double sided mattress is likely to last longer than a one sided mattress as you are able to vary the sleeping areas by applying the turning and rotating process. I note you have not advised the size of mattress required, although I assume that it is not smaller than king size. For a mattress which will provide the support and comfort you require within your budget we would suggest you look at the Origins Pocket Reflex 1000. Alternatively, if you are able to increase your budget, it may be worth looking at our Artisan range, where you are able to adjust the spring tensions to suit your requirements. I trust that this is of assistance to you, kind regards Mike.

  • Carlton Rose says:

    Hi, I am probably going to ask for the unattainable, but nothing ventured. I need a new mattress having had a non turn mattress which has died on my wife’s side after repeated sitting in the same place. I bought it as an orthopaedic bed ( I realise there is no scientific evidence.). I am by every definition a chronic insomniac, 6’4″ my wife is 5’9″. I weigh about 13 stone 7lb and she is lighter. I have lower back pain from time to time and have always thought I needed a really firm bed.
    Your mattresses look fantastic and my query is, is it time to invest in a top of the range king size with yourselves and would a medium bed provide sufficient support for me. The other thing is I toss and turn a lot, which can be very disruptive to my wife. Again advice on the best mattress. I am not that keen on the idea of one side of the mattress being firmer than the other. Many thanks.. Ps I have generally had cheaper mattresses throughout my 45 years.

    Hi Carlton, there is no evidence to support the theory that if you have back problems you require a firm mattress, in fact, what you do need is support and comfort, which can be achieved with a medium tension mattress particularly with your body weights. I note that you would prefer to same tension across the mattress, but you disturb your wife from time to time with your movement in bed. This can be resolved by opting for a zip and link set of mattresses. The old adage of “you get what you pay for” applies as buying a cheap mattress is false economy in the short term. Please view our Artisan range of mattresses which are very competitively priced and represent excellent value for money when you consider the components used therein. Any of these mattresses can be provided in a zip and link version from king size upwards. If you would like further advice or assistance before placing an order, please contact either Marie or Gary on our office number. Regards Mike.

  • alpachhino says:

    Hi my husband is around 20st and I am 16st. We have recently and July bought an extra firm Sealy posturepedic mattress and have already noticed dips in the mattress. We have been rotating the mattress on a monthly basis but it hasn’t helped. Could you recommend a king size mattress which ultra firm and will last longer under our weight. Looking at a budget of 700.

    Hi Alpachino, we are on the process of finalising our new ‘Firmcore’ mattress range made specifically for the larger sleeper or lighter sleeper who prefers a really firm mattress. The issue with heavier slepers is that the mattress can compress quicker than usual. The main need for a mattress suitable for heavier sleeperes is a mattress you can turn and rotate to even out such wear. I’m guessing your mattress is a one sided one hence the rotating only. Our new range are fully turnable and rotatable meaning you can even out such wear. Our Firmcore 1 with a Laygel topper will be in the region of your budget but we have yet to fully launch the range. If you are interested we are offering these at a substantial discount to customers who want to buy one in advance of the launch date of the firmcore range. Please call us directly to discuss. Thanks – Lee

  • Chris W says:

    Hi There,
    Wonder if you can help?
    I am currently in the market for a decent mattress for my wife and I.
    To give you a few details that may help point me in the right direction….
    I am 6ft 2″ and 16 stone with Lower back issues (Work Related), My wife is 5ft 2 and approx 13 stone (Im not going to ask the question and I hope she doesn’t see this!) She is also currently 14 weeks pregnant so she needs some decent support as do I!
    I also tend to get quite warm & turn over quite a bit at night either through back pain or just fidgeting and don’t really want to wake her up or disturb her too much.
    Both my wife & I prefer a firmer feel mattress than a very soft one.
    We currently have a 4ft 6″ Leather Otterman type base that we would like keep (The room is not big enough to allow a King Size unfortunately!).
    I have been looking at the so called ‘Memory Foam’ mattresses from a well known maker beginning with a ‘T’ but have read that they can cause quite a bit of heat to build up through the night! I like the idea of the extra support a foam mattress could afford over a spring jobbie, and have slept on a few ‘Memory Foam’ beds in hotels and the like and they were very comfy, but obviously living with one long term not just for a night or two is another matter.
    we have a budget of about £1000 but obviously with a littl’un on the way any money we can save and use else where is a bonus!

    Any advice you may be able to give would be great.
    Many Thanks…..Chris

    Hi Chris, The main issue with memory foam is the heat retention and whilst it may be suitable when used as one off in hotels etc. it can prove too hot when used as your full time sleep surface. An alternative to the memory foam is natural latex, which will provide a speedier return to shape and provide a soft but supportive feel for you both. In addition the latex will enable movement with limited disturbance of your partner. I would suggest that, given your budget, preferred feel and limited disturbance requirement that you opt for our Fusion Zero for slightly firmer support with a traditional sprung base, which would provide the sinking in feel with the support and this mattress comes with a topper to provide that extra comfort layer. I trust that this helps, regards Mike.

  • Nick says:

    In 2013 I stayed at the Novotel in Reading and slept very well.
    Whether the Novotel bed now advertised in their online store is the same one I used don’t know.
    In late 2012 I travelled in Thailand and the hotel mattresses seemed very firm, which actually I found I preferred.
    I am now looking for a double mattress, I am 5′ 10″ and 9.5 stone.
    Budget c. £1000.
    Can you recommend anything from your range? I was also considering the hypnos range used by premier inn.



    Hi Nick, Whatever the mattress is or was that Novotel use, they do not disclose what fillings are used and this makes a comparison impossible. The same applies to the Hypnos range. However, given your weight and budget, I would suggest that you look at our Artisan Naturals mattress, which should be chosen in a soft tension. If you require any further assistance prior to purchase, please contact our office number. Regards Mike.

  • Katrina says:

    Came across your site and saw the help you have given others,so I hope you can help me please.
    I’m looking for a double mattress,side sleeper,weigh 8 1/2 stone and 5’3″. I also suffer with getting to hot, am menopausal aswell and also I’m a shift worker so work a mix of days and nights.My budget can not be more too high,probably no more than 400.
    Hoping you can help?


    Hi Katrina, From what you have detailed in respect of your body weight, heat issue and budget, we would recommend our Origins Comfort 1000 mattress, which currently retails at £410.00 for a double. This is soft in the top layers, but will provide you with a medium feel. If you wish to discuss this option further before placing an order, please call our office. Kind regards Mike.

  • Jan Gruihn says:

    I’ve had my mattress about 3yrs did ask for comfortable soft comfort but find its to firm and doesn’t contort, if that’s the right word, to my body. Wake feeling tired. I’m 5ft 3inches tall app 9 stone. Also feel the cold. Looking to spend £500 for a double matteress.

    Hi Jan, Given your body weight, preferred feel and budget I would suggest you look at our Origins Pocket 1500 mattress, which would provide a medium feel with softer top layers to provide the comfort required. A double mattress in that range currently retails at £480.00 with free delivery and comes with our 30 day love it or return it guarantee. If you require any further assistance prior to placing an order, please contact our office. Kind regards Mike.

  • Lisa Shendge says:

    What would be the best single latex mattress for someone of about 10 stone? We would need two to replace our old dunlopillo moonlight strataflex ones..

    Any advice gratefully received.

    Hi Lisa, Please see the Fusion 1 or Fusion 3 on the John Ryan Contemporary site. If you require any further advice regarding suitability, please call our office. Regards Mike.

  • Simon Croot says:

    Great advice given to others so hope you can help us. We currently have a mattress that feels rock hard even though it stated medium on the advert (from tescos) it’s a silent night. We both like a nice soft mattress, I’m 6ft4 and 20 stone, she is 5ft4 10 stone. We really was a soft feel to our bed as currently wake up with numb limbs! Budget is ideally up to £500 but will pay more for the right mattress. Needs to be kingsize also…

    Hi Simon, The main obstacle to your quest for a new mattress is the weight differential, because what might feel soft for you, may feel medium/firm for your partner. I note that you have advised a budget of £500, but may be prepared to pay more for the right mattress and so would suggest that you look at the products in our Origins range and in particular the Origins Comfort, which is our softest mattress in that price bracket. Before placing an order, please call our office to obtain specific advice regarding this mattress or any other products in our ranges. Kind regards Mike.

  • Angela says:

    I fear there is no solution to my problem but maybe you can help. My partner is around 21 stone, 6’4″ extremely muscular rugby-type. He has fractured his back twice in the past and suffers chronic back pain. He needs a hard mattress in order to get any decent sleep and not aggravate his condition. I am around 10 stone and 5’7″. I cannot sleep on a firm mattress, it makes me feel bruised, like i’m sleeping on concrete.
    At the moment we have a memory foam mattress which envelopes you – I love it, he hates it and consequently spends most of the night in the very firm spare bed in order to get any sleep. This is not ideal, obviously, and if there was a way we could spend the whole night in the same bed we would be very happy. Do you have any suggestions please?

    Hi Angela, I note the discrepancy between you in respect of the required feel and in the circumstances, would suggest that you opt for a zip and link set of mattresses. This would enable you to have a softer tension than the firm, which your partner prefers, but these are only available in our Artisan range. Unfortunately, as you have not disclosed a budget, it is difficult for me to advise on one specifically for you both, however, please call our office to discuss further and obtain specific advice as to the suitability of one of the mattresses in this range. I hope this helps, kind regards Mike.

  • Vanessa says:

    I wonder If you can advise me. I have had a john Lewis natural Collection Yorkshire wool medium support mattress on their divan base for approx. 7 months now. I wasn’t sure whether the mattress was too soft for my lower back and John Lewis did offer to exchange it. I left pursuing it due to circumstances but as my lower back pain is no better, wonder if I should have changed it for the John Lewis Egyptian Cotton medium support mattress and whether to look into this at this stage. Your advice would be much appreciated. I weigh around 9 stone and 5′ 6″ approx. Thanks Vanessa

    Submitted on 2014/12/21 at 13:05

    Hi can you advise me please . A few months ago I purchased a natural collection Yorkshire wool medium support mattress and divan base from John Lewis, on the advice of the sales staff I thought this would be good support for my lower back problems whilst also providing pressure relief. The mattress has a cool and warm side to turn with the seasons, although I am always hot even on the cool side. I was undecided between this mattress and the slightly firmer Egyptian cotton medium support mattress which is rotate only and does not have the wool layers in the topping. Since sleeping on the mattress my back problems have not improved, if anything seem worse, the wool mattress feels quite dense under my lower back and I am wondering if it is too soft for my back and wake up with bad aching. Do you think the Egyptian cotton mattress would be better for my back. John Lewis did offer to change the mattress, although this was a while ago, so not sure if they would be willing to still do so. Have had regular physiotherapy for back and now going to go to a chiropractor, but difficult to know if the bed is not helping.
    Would appreciate your advice
    Many thanks
    Submitted on 2014/12/21 at 13:15

    Hi further to my earlier e mail from Vanessa re query re natural collection Yorkshire wool mattress from John Lewis, I forgot to say I weigh approx. 9 stone and am approx. 5′ 6.
    Any advice you can give would be much appreciated

    Hi Vanessa, First of all I must advise that it is impossible for us to provide a recommendation between the two mattresses you refer to as there are no details of the upholstery layers by way of GSM (grams per square metre) provided in any of the literature available from John Lewis. What I can say is that the Yorkshire Wool mattress is indeed a two sided mattress enabling turning and rotating, which makes this mattress a better option than the one sided Egyptian Cotton mattress, from a lifespan viewpoint.
    For your assistance, I would advise that the feel of the mattress will be affected by what type of base it is on and I note that you have it on a true edge sprung base. This base will have an effect of making the mattress feel medium as sold. However, I would confirm that, given your body weight, a mattress with a soft spring tension is more appropriate. If you speak with your Chiropractor, I am sure he will confirm that the firmness of your mattress is not helping your condition. I hope that this helps, kind regards Mike.

  • F Biddulph. says:

    dear sirs,
    I am a 6′ 2″ male weighing 11stone 10lbs and I am 92years old. I have slightly arthritic knees but otherwise healthy. I want to purchase a double divan bed within the price range up to £800. What do you suggest please?
    F. Biddulph.

    Dear Mr Biddulph, I note that you have provided details of your weight and budget, but have omitted to advise upon what your preferred feel is. Notwithstanding this, for your body weight, we would recommend the Origins Pocket 1500 mattress and divan base. This mattress would provide you with a medium feel and represent excellent value for money. The mattress and divan base without drawers currently retails at £640.00 and if selected with drawers, these are £40 a pair. If you require further advice or assistance prior to ordering, please call our office. Kind regards Mike.

  • Marc Davies says:

    Hi there
    Can you suggest on a suitable bed for me ,I am 6 ft 4 and around 14 stone and sleep upto 12hrs a day in period and find I get back aches in my firm mattress with solid base , i do have a very long spine being long in the body I would be looking for king size bed .
    I have been around to many shops and tried beds but I find as you can only try a bed for a very short time in the shop it’s not possible to work out what’s good for me on a full nights sleep ,
    I don’t have a budget but just need the bed that’s going to be best for me as sleep alone ,
    I have stayed at many good quality hotels and find higher class hotel beds very good .
    Many thanks marc

    Hi Marc, Given your body weight and indication that you do not like a firm feel, I would suggest that you look at the mattresses in our Artisan range with a medium spring tension. All the mattresses in this range contain natural upholstery layers and represent excellent quality and value for money. Vi-Spring are a high end manufacturer of mattress and some of the Artisan range are comparable to these. I note your comments regarding trying mattresses for short time in shops and would advise that all our mattresses come with a 30 day “love it or return it guarantee”. This should not be viewed as a “try before you buy” option, as we endeavour to match the mattress to the Client in the 1st instance and in this regard I would suggest that you call our office number to obtain more specific advice as to the most suitable mattress for your needs. I trust that this helps, kind regards Mike.

  • I have been considering buying myself a new mattress for sometime and, although delighted to find so much information on your website, it has confirmed my feeling that none of the mattresses in the shops were really as great as they seemed. Trying out a mattress for 5 mins didn’t help as they all felt heavenly! I am 5′ 3″ and 10.5 stone, sleep on my side and have started to wake with hip pain even with a mattress topper. My partner is 5′ 6″ and about 13.5 stone and has restless legs. He finds my mattress uncomfortable and wakes with backache. I can’t really afford more than £500 and am looking for something that will last, so preferably two sided. Both my partner and I are currently losing weight and have managed half a stone so far, hopefully gettIng down to 9.5 stone and 11 stone, although there is no guarantee we will manage it! Which of your mattreses would you recommend and would there be difficulty delivering it as my bedroom is in a loft conversion, the stairs up to it are a good width with a high stairwell. Many thanks

    Hi Lucinda, Given your current body weights and budget, I would suggest our Origins Pocket 1500 mattress will meet your requirements and will provide you with a medium feel and your husband with a medium to soft feel. However, your loft conversion bedroom may mean you need to consider a zip and link set. Please view this mattress on our site and prior to placing an order, call Marie or Gary on our office number to obtain more specific advice with regard to the access issue. I trust that this helps, kind regards Mike.

  • Marianne says:


    I am looking for a new super king size mattress as the one I have is giving me lower back ache after sleeping in it for a couple of hours, it is around 10 years old and a pocket spring with a memory foam top layer.

    I am a large lady of approx. 22 stone and 5ft 3″ and wondered if you could advise me on the best type of mattress to go for. I try and get around 7-8 hours a night sleep

    Many thanks


    Hi Marianne, We have a new range of mattresses specially made for sleepers that are 18 stone 114kg plus. This is because the majority of mattresses are made with a individual weight limit of 18 stone. Given you’re waking up with lower back ache it maybe that the memory foam layer and support unit is too soft for you meaning you’re sinking further than you need to,this leads to uncomfortable positions. Our new Resilience 1 mattress features a medium support unit which is double sided and a 7.5cm laygel hybrid foam layer. This is a soft but responsive layer that springs back to its original position when you need to move, unlike memory foam which is hot and very slow to react. Please have a look here and give us a call if you need any more information. Lee

  • Kathleen Mason says:

    Without knowledge I am drawn to the idea of a Shetland pocket spring level 1 comfort mattress. My present mattress is 11 years old on a Slumberland 4 drawer divan base. I have multiple degenerative conditions and am an octigenarian. I am awaiting heart valve surgery. I would love to have a really comfortable lie. My weight is just under 11 stone. Have you any comments? In my small bedroom I have a Single Tempur multifunction base and mattress which I do not love and therefore avoid, in favour of the 4.6″ size Slumberland, as above..

    Hi Kathleen, I note your preference for the Shetland, which contains a total of 4 layers of wool on top of the spring unit. As far as level 1 comfort is concerned, this may be a definition provided by the retailer the details of which are not readily available for consideration, although given the upholstery layers, I would imagine this means soft. If your preference is for a soft mattress, our Artisan Luxury has more than double the natural upholstery layers of the Shetland and could be used on your existing divan base. Please view this mattress on our site and if you are interested, please call our office for further more specific advice prior to placing an order. I trust that this helps, kind regards Mike.

  • Raj says:


    Looking to buy for parents a king sized mattress

    Prefer traditional pocket sprung as dad sweats so probably not contemporary foam

    The main requirement is a continuous sleep, and waking up with no pains.

    Father suffers from frozen shoulder and mother from stiff neck and shoulder pain due to over worked shoulders. I realise that this is not going to cure the problems but they firmly believe a good mattress with help improve their conditions faster.

    Both complain about having to switch sides due to pain in shoulders all night, both think it’s due to the firm feel of existing double mattress (Rest Assured Visage 2400 with latex layer at top) which is still better than the former double (Sealy Reflex 7000 Mirrorfoam pocket sprung double) which was even firmer feel. Isn’t firm better for body aches?

    They have now ordered a king sized bed with sprung slated base…can put ply and make it flat if required with the matters you recommend.

    Father is 58yrs 170cm weight 85kg
    Mother is 49yrs 165cm weight 75kg

    Please recommend one lower end around £900 mark and one Upto £1600 .

    Thanks in advance.

    Hi Raj, It is a serious misconception that if you have back problems a firm mattress will provide relief from aches and pains. In fact it is the opposite, what you require is a softer comfort layer with supportive springs underneath. This will allow your parents to sink in to the mattress whilst being supported. I also note that there is approximately a 1.5 stone weight differential, which is not great enough for me to recommend a split tension mattress. Given the weights, I would recommend a medium tension spring in the mattress and would advise you to view the specifications of our Artisan Naturals and Artisan Bespoke 004, which are comparable to the Vi-Spring Regal Superb in terms of feel. Before placing an order, please call our office to obtain more specific advice regarding your eventual choice. Kind regards Mike.

  • Shazzer F says:

    Hi Guys

    I have been reading all these posts which I have found very interesting and you certainly appear to know your stuff so I thought you could help me.
    I am fed up buying different beds and mattresses, to still not get anything suitable, as well as the obvious cost.
    I have had my recent Divan bed (platform top hard base and orthosleep mattress) for about 3 years so is still in good condition.
    I was considering getting a latex mattress topper to see if that would make it more comfortable when I came across your site.
    I am at the point where my whole body is sore, it used to just be my back and now my shoulders and just about every other joint in my body is aching. I have tried various medication from my doctor to try and ease the pains. I think the bed is to firm. My husband gets sore hips and lower back pain from sleeping.
    We have previously had a spring based mattress with memory foam thick top, we both hated. (Advised at the time that this would be suitable as I also get very hot in my bed and informed this would be the better option rather than full memory foam)
    I am 5ft 7 inches and roughly 10 stone and my husband is 5ft 9 inches and 13 stone.
    What would you suggest? Would a latex mattress topper help? Do I need a whole new bed or would base do with a different mattress?
    Our bed size is a super king size as with our aches we appreciate the space.
    Please can you advise.

    Many thanks

    Hi Sharon, It may well be that your current mattress is too firm for you both and on that basis the application of a topper will provide some relief from your current issues, although this may only be a short term solution. If your base is in good condition there is no need to replace that, however, dependent upon finances, it may be prudent to look at replacing the mattress now.

    I note you have provided details of your body weights but have omitted to advise the preferred feel and budget available. Please call the office to provide this information and obtain specific advice as to the most suitable mattress in our ranges. Kind regards Mike.

  • Hippy says:

    Hello John and Ryan,

    I am still seeking the Holy Grail of a mattress that is comfortable enough for me to get a whole night’s sleep…

    We have spoken several times, but you thought you couldn’t offer anything soft enough. To remind you: I am 5′ 2″ and 7.5 stone with arthritic, and everything feels like sleeping on concrete. I have to go to sleep lying on my back as my hips hurt too much to lie on a mattress.

    I have a Vi-Spring medium, topped with a feather topper, in turn topped with a memory foam topper. I’ve tried the toppers both ways round!

    Have you come up with anything in the past year or so which might be suitable for me? I do hope so!

    Research and development is ongoing and as yet we are not in a position to offer a solution for you. I am sorry we could not help further at this time, Kind regards Mike.

  • Pauline says:

    Have arthritis that continually disturbs my sleep please can u advise cheapest double mattress that might help alleviate pain. I am 68 years of age and as pensioners we have a limited budget. I would prefer a softer type mattress At moment we have a memory foam mattress I think it’s a silent night and I hate it thanks guys

    Hi Pauline,
    It is difficult to make any recommendation with knowing the body weights of the persons using the mattress. However, please view the details of our Origins Comfort 1000 on our site and then call our office for more specific advice regarding suitability. Kind regards Mike.

  • Michael Higgins says:

    Very impressed with your knowledge John. My wife and I are about to buy a new mattress. I am about 14.5 stone, she is about 10st.

    We bought the Marriott Hotel super king bed about 3 years ago after staying in a Marriott hotel and found it quite comfortable, but over past year I started to find it too hard. I didn’t realise it was open coil sprung and not sure the innards are the best quality.

    We want to upgrade to a pocket sprung mattress which we really should have done originally. Have been looking closely at The White Company mattresses which are by Hynos. They have the Connaugt, which is softer but is really comfortable and also the Brompton which they say ihas an ‘orthopaedic feel’ and is firmer.

    Have tested both out in store and the Connaught seems slightly in favour with us. Don’t know from our body weights etc whether we should be going for something firmer or not, but don’t want to make same mistake again of too hard a mattress. We want to buy the super king size but the shop,advice is not overly helpful.

    Can you advise us on which you think may be best?
    Many thanks!

    Hi Michael,
    Advising which is the better of the two mattresses you refer to is impossible because, as I am sure you have established, there is no detailed information available with regard to the upholstery layers by way of GSM (grams per square metre). The descriptions provided on the White Company web site are very vague and quite general. We would never advise the purchase of a mattress where you are not fully aware of the levels of upholstery used.

    Perhaps, it may be worth you viewing the mattresses in our Artisan range, all of which have a complete breakdown of the upholstery layers and all of which contain calico encased pocket springs. This range can also be made in a split tension, soft for your wife and medium for you. Mattresses in this range are also comparable to certain models in the Vi-Spring range. Please call our office for more specific advice as to suitability of any selected mattress. Kind regards Mike.

  • Michael Higgins says:

    Thank you John, very helpful. Had no idea that there was so much information ‘hidden’ by manufacturers.

    Based on your suggestion, I have found out from the manufacturers the make up of the White Company Connaught mattress. Super King retailing at nearly £1700. Make up as follows:
    Eco/poly cotton 900 gsm
    Wool/cotton blend: 400 gsm
    Wool/silk blend 400 gsm
    Flex bond polyester: 340 gsm

    Total combined weight : 1980gsm

    Could you let me have an experienced opinion from you as to the quality of this and given that 64% of components are cotton/polyester, is this really an example of overpricing?

    Thanks so much,

    Submitted on 2015/01/27 at 13:44

    Apologies John, for ‘wool/cotton’ blend 400gsm, that should be ‘wool/cashmere’ blend 400gsm

    Submitted on 2015/01/27 at 13:45

    ..and wool/silk blend should be 340gsm!

    Hi Michael,
    The level of upholstery is quite low when compared with the levels of upholstery in our Artisan range, which represents excellent value for money. Similarly, the upholstery in the Vi-Spring range also far exceeds the levels given for the Connaught. I personally, would not pay the price being charged for the Connaught, when there are mattresses on our site with almost twice as much for a comparable price. Regards Mike.

  • Tj says:


    I’d really appreciate your thoughts on our situation.

    My partner and I are both about 5 ft 8, he weighs about 11 st and I weigh just over 10 st, but I have a sort of hourglass shape – wide hips, smaller waist, broad shoulders. My partner always sleeps on his front but rotated slightly with an extra pillow under his torso. I sleep both on my side and my back, usually falling asleep on my side.

    We bought this new mattress recently from the John Lewis natural collection range:

    We’re just going into our 4th week with it, turning and rotating it every week as instructed. But it hasn’t felt comfortable to me and I have been getting awful muscular aches and pains on the sides of my ribcage when I wake up in the mornings. It feels like I have flu or bruising! It dies down after a few hours of being up and moving about.

    At first I thought maybe it was all part of the adjustment period, but as times goes on I’m wondering if it may just be too hard/firm a mattress for me, even though we tried out lying on lots of them in store before deciding on this one.

    It’s looking like we might have to return it for a refund or exchange, but I feel like I’ve no idea what we would exchange it for or try next.

    Any thoughts/advice/recommendations would be gratefully received!

    Hi Tanya,
    Unfortunately, there are no published specific details of the upholstery layers by way of GSM (grams per square metre) in respect of your current mattress, making any recommendation or opinion impossible. What I would say, however, is that as you are unaware of how long the mattresses you tried out had been on display, they could have been tried out by quite a number of people over time making the mattress softer than if newly made.

    With your body weights, we would have advised a medium tension spring and if this differs from the tension supplied, it may be worth asking for an exchange for the correct tension. The firmness of the mattress will also be affected by what type of base you have placed the mattress on. If on a platform base, this will make it firmer than if placed on a sprung base and it may be that rather than a replacement mattress, you may need to look at replacing your base.

    In any event, you must advise the retailer of the issues you are experiencing and seek some advice and a resolution, which may mean a replacement, but again as there is no specific information regarding composition, it is impossible for us to recommend one of their range. I trust that this helps in some way, kind regards Mike.

  • mark says:


    I’m looking for a bed / bed-set either divan or bed frame with a zip-link super king size mattress, my body weight is approx 90-95kg and my wife is approx 80-85kg, we both suffer with intermittent back pain, which one of your high end beds would you suggest?

    My wife is looking at ViSpring (The Magnificence/The Tiara Superb), but I’m not convinced of the value for money v quality for the product, your company/website is more informative and helpful giving reasoning behind your product design.

    If we have a bed frame instead of divan – will the comfort quality be compromised? Similiar if a divan set has drawers does this mean there is a compromise on the overall performance of the divan compared to a standard non drawer unit?

    In anticipation – many thanks for your help.

    Kind regards,


    Hi Mark,
    Our Artisan Bespoke 002 is comparable in feel to the Vi-Spring Tiara Superb and has slightly more in terms of upholstery layers. It can be purchased in a super king size zip and link set and given you current body weights, I would suggest a medium tension spring. Vi-Spring are renowned for producing a quality product, although quite highly priced, whereas our Artisan range has similar quality for a lower price tag.

    If you opt for a bed frame instead of a divan, it is likely to have slats upon which to place the mattress. These will either be solid or sprung, if solid, the feel of any mattress will be firmer, if sprung the feel will be slightly softer and similar to that of a sprung divan base. It really depends upon what level of comfort you require. As far as divan bases are concerned, there is no compromise in respect of performance, although with our Artisan range, the bases are true edge sprung, as opposed to basic platform top, providing a forgiving surface for the mattress to rest upon.

    Please view the specification of our Artisan mattresses and contact our office prior to placing an order to obtain specific advice as to suitability, regards Mike.

  • Regina says:


    We don’t like the bed is hard. My husband and I are about to buy a new mattress. I am about 55kg and he is about 60kg. I am 163cm height and he is 178cm.

    We would like to buy Sealy king size (152cm x 190cm) bed after staying in a hotel and found it quite comfortable, but we can’t find Posturepedic Raffles in UK. Need some advice. Thanks.

    Hi Regina,
    Like you, I too have been unable to locate any details of the Sealy Posturepedic Raffles on the internet and cannot therefore provide any advice regarding the same. What I did do is look at Sealy’s web site and noted that all the models in the Posturepaedic range appear to have an attached topper, which makes the mattress a “pillow top” mattress. This is something we would always advise against purchasing, because as the topper is not detachable, once it flattens you will need to replace the whole mattress. These mattresses are also only one sided, which reduces the overall life span. This is opposed to a double sided mattress purchased with a separate topper, which can be replaced independently, making this far more economical.

    I note that you are both quite light weight and wonder why you would want, what on the face of it is a firm mattress? If you would like further advice as to the suitability of any of the mattresses in our ranges, please call our office. Kind regards Mike.

  • Georgina Mason says:

    Hi, I’m looking for a new kingsize mattress. I am 9 and a half stone and find my current mattress (about 10 years old!!) which is a Hypnos Orthopedic bed far too hard. I wondered whether a soft/medium combination of pocket sprung with foam/latex would be a better option. I tend to overheat during the night and wondered whether one with a ‘coolmax’ type layer would be good. I looked at a bed in Dreams yesterday and tried a Sealy Geltex Posturepedic soft/medium mattress which felt wonderful. However it was priced at £1799.00 but they offered 30% off in their sale which would still make it roughly £1300.00. I can’t help thinking that this is still a bit of a rip off.

    Hi Georgina,
    Given you body weight, I am not surprised that you have found the Hypnos mattress too hard. What you require is support from a spring unit with comfort layers on top. As you may have gathered if you have perused our site, we offer two distinct styles of mattress, those with pocket springs and synthetic fillings and those with pocket springs and natural fillings. It really does depend upon the overall feel required and of course proposed budget. Both our ranges are very reasonably priced when compared to others in the market and represent excellent value for money. Please view the ranges on line, and if you are interested in any, contact our office to obtain further more specific advice as to the suitability for your requirements. Kind regards Mike.

  • Christine Angell says:

    Hi there John
    I have come across your website yet again whilst looking for advice and tips on mattresses. I first found your site whilst trying to decide whether my bed was killing my mattress and I think it was but I love my bed so I have taken the advice of a 3mm board over the tubular lats and now have plastic washers so it no longer squeaks (yes metal frame) but my mattress has died terribly. I have arthritus in the top part of my back and my partner suffers from lower back pain occasionally but also gets very warm. I have found what I think will be the ideal mattress (i’m afraid my budget is a little tight) and wondered if you think this will be too soft. I am about 70kg /5’7″and my partner about 95kg/6′. I feel a little cheeky just asking your advice when I cannot purchase from you but you seem to be soo helpful I live in hope you can help me. The link is above. Thank you in advance 🙂

    Hi Christine,
    I have looked at the details available for the Myers Gold Charm, which are not very informative. I am not able to advise upon comfort or durability when the information available is so lacking. I notice that this is a one sided pillow topped mattress. We would always advise against pillow top mattresses, because they reduce the longevity. The reason why they do this is that once the pillow top flattens, it cannot be rejuvenated like a separate topper and therefore you will need to replace the mattress in the short term.

    Double sided mattresses are a better solution and if you require a topper this can be purchased at a later date. If the topper does flatten over time, you can replace that at a fraction of the cost of replacing the whole mattress. Whilst I appreciate that you may have a limited budget, it may still be worth looking at our Origins range and in this regard, I would ask that you contact our office by phone to discuss the suitability of any of the mattresses in that range. Kind regards Mike.

  • Margaret says:

    I want a kingside mattress
    I am 9 and a half stone and 5foot 3 inches
    I find mattresses too hard
    I was going to buy a v spring because I read they were the best but happened to sleep on one when I was at a friends and I was awake all night in pain from the hardness of the mattress a friend has a softer v spring and she says it’s still firm
    I don’t know where to go or what to buy
    I do like a soft mattress when I put a topper on a mattress I’m always happier although I read they are not good for your back
    I don’t want to have to put a topper on a bed I want the right mattress
    You can see I need help

    Hi Margaret, Thanks for getting in touch and sorry you’re not getting on too well with ‘harder mattresses’. Firstly I’ve never seen any evidence that a topper can cause a bad back. A badly supporting mattress has been linked to aches and pains; exacerbating bad backs if you will. All a topper will ever do is soften a mattress, a tweak to soften the top layers of a mattress.

    I’m not sure of your budget so I’ll give two recommendations. For your weight I’d recommend you look at either our Origins comfort mattress, our softest starter model or the Artisan Luxury in a soft spring tension. I’ve slept on both of these beds as I love a soft top feel in my mattress. You shoudn’t need a topper with these, however if you bought one and wanted to soften them further a topper would be fine.

    If you need any more help Margaret please give us a call. Lee

  • Karen L says:

    Hi John. I’m looking for a king size mattress for a slatted bed frame. I’m 5’6″ and weigh around 24 stone. I do havw some lower vack pain at times. I’m happy to pay up to £1,500 to get the right mattress, but will have to do this on an ‘interest free credit’ deal as I can’t afford to pay it in one go. As a guest at friends’ houses I’ve loved the comfort of a sprung mattress with a deep layer of memory foam, and am considering the Sealy Hybrid Series 800 Mattress from John Lewis. Do you thing this would be suitable for me? Unfortunately I can’t consider one of your mattresses as you don’t offer the payment plan I would need, and frankly I’m bamboozled by all the information that’s available on mattresses! Thank you.

    Hi Karen, Thanks for getting in touch. For the weight you’ve specified we would only recommend our resilience mattress specially designed for weights over 18 stone. Mattress manufactures won’t guarantee a mattress for an individual over 18 stone, something they’ve probably ‘forgot to tell you’. At 24 stone you need support that has a longer life span than standard materials. Normal foams and geltex will deteriorate very quickly as they are not made with these weights in mind I’m afraid. Also spring tensions are dictated by weight and are made for certain tolerances. At 24 stone you would need an extra firm spring tension if you were going for springs. Without this over time the springs will quickly compress and failt o give you the support you need.

    I understand you’re limited by a mattress available on credit but wanted to give you all the information you need to consider so you don’t get bamboozled or sold something that won’t be guaranteed by a manufacturer. Hope that helps – John Ryan

  • Melissa says:

    Hi John,

    I’m looking to buy a king size mattress for a bed with a slatted base. I weigh 7 and a half stone, and suffer with a bad back. My partner weighs 14 and a half stone and has requested a firm mattress. He also thinks that a firmer mattress will help with my bad back, however I’ve never found them particularly comfortable. What would you recommend?

    Hi Melissa, Given the weight difference between you you ideally need a split tension mattress. This can either be done as a one piece, with each person having their own side or a zip and link mattress. Both options are fully turnable but must be rotated to keep the same side on a split tension one piece. You’re right to question the firmer mattress for a bad back old wives tale. What you need regardless of back issue is a mattress that supports your weight but also offers enough comfort to mould to your ideal sleeping position. The issue with firm mattresses is that its you that ends up moulding to the mattress and it should be the other way around! You for example only need a soft spring, this doesn’t mean the mattress is soft but the spring tensions are worked out based on weights and the medium spring upwards would be too supportive for you. Your partner would require a medium spring tension. Our entire artisan range is available in split tensions and zip and links. Maybe have a look at the Artisan Naturals and call us for further advice. Lee

  • Michelle says:

    Hi, we’ve recently bought a somnus Concordia moneta in firmer. Big mistake ….and a costly one too! I can’t sleep on it it makes my hips and shoulders ache so after spending £1000 on a mattress we need to buy another one….we have tried talking to Somnus and barker and stonehouse and there is no compromise to be had in resolving our suitability issue.

    My husband is 6’4 and roughly 13 stone, I’m 5’6 and 10 stone. I like a soft mattress that I can snuggle in. What should we buy? And do you know anyone that wants to buy a king size somnus lol

    Thank you

    Hi Michelle, I’m so sorry to hear you’ve ended up with a painful mattress purchase. I’d never recommend a firm spring or tension for your weights, unless you like a punishingly firm rest surface! You have two options. You could try adding a topper to soften the top layer, but if the spring tension is too firm it will never resolve this. It also may make the bed ‘ridiculously’ high which may require a jump or ladders to get onto.

    If you like a soft mattress you would be better either looking at our Origins comfort or Artisan Luxury both soft in the top layers. The origins is man made and at the starter range, the Luxury is very much a traditional 100% natural soft and enveloping top layer mattress but is £1000+. I could do with some help on your budget and to understand how you ended up with such a firm mattress when you want a soft feel? This would really help us understand more detail about your view of soft and sinking. Please give us a call to assist further. Lee

  • Sue S says:

    My husband and I favour a really soft mattress.
    My husband is quite a lot heavier than me and when he moves in the night I am disturbed and when he gets out of bed I am tipped sideways. Needless to say my sleeping is suffering.
    The mattress we have now is lovely if you are sleeping alone – all marshmallowy. But it has developed a hump in the middle (which we refer to as the ‘dead man’) so we really need to do something about it.
    I want to keep our lovely cast iron 5′ bedframe so am considering two zipped 2’6″ mattresses.
    We had two zipped mattresses many years ago but they were rock hard and my husband who suffers from ankylosing spondylitis had a miserable time. I am assuming technology has moved on.
    Please advise.

    Hi Sue, Sorry to hear you’re having issues with your current mattress. You’re right in thinking that a zip and link will reduce considerably the transference from a more ‘lively’ sleeper. I’d need to know your weights and heights to properly advise but our softest zip and link to give you the feel I think you’re looking for is the Artisan Luxury. I had this mattress a while back and loved its old fashion super soft top layers. You get a really nice sink and hug from it. The zip and link version will also remove the issue with the dead man in the middle. If you need some more information please email or ring us for further help. Lee

  • Amanda says:


    I’m 5’6 and 13 stone, I need to buy a new bed soon as i’m moving out so will be getting a double.

    After testing out various mattresses in shops, i only seem to find Medium/Soft or soft comfortable, is that okay with my weight?

    Hi Amanda,
    For your body weight we would normally recommend a medium tension for your mattress, however, this is subjective and it may be that you prefer a softer feel. If you are thinking of ordering from our site, please call to check the suitability of your choice before ordering. If intending to purchase from elsewhere, then please make sure you appraise the salesperson of your preferred feel and body weight, so that they can direct you to an appropriate mattress. I trust this will help you, kind regards Mike.

  • helen says:

    We are looking for a king size mattress I am 5ft 6 weighing 10.5 stone and my husband is 6ft weighing 21stone rugby muscular build, the issue we have is that my husband fidgets through the night and I am a light sleeper and therefore my sleep is always disturbed! What would you recommend? Thanks in advance

    Hi Helen,
    Because there is a significant difference in your body weights and because of the fidgeting issue, I would recommend that you look to purchase a zip and link set of mattresses. This has two advantages, the first being that you can opt for different spring tensions to suit your body weights and secondly, the separate sleeping surface means that there is less chance of disturbance if one of you moves during the night.

    The different tensions are available in our Artisan range and before recommending a specific product, I would ask that you call our office to advise your preferred feel and budget, at which point we can guide to the most appropriate product. I trust that this helps, kind regards Mike.

  • Claire Gibbons says:

    I have a week ago taken delivery of a firm pocket sprung (1,000 springs, key filling is cotton) mattress from Dreams – it’s an Insignia Balmoral kingsize. It sits on a good quality sprung slatted base bedstead – I currently have no mattress topper. I opted for the firm tension as I have a bad back (slipped disc) but the mattress currently feels much firmer than I remember in the store. I am going to persevere with this mattress for at least another another week , but I am currently having to sleep with a cushion between my lower back and the mattress to avoid waking with dull back pain every hour or so – does this indicate the mattress is too firm? I did experience back pain with my previous 10 year old coil-sprung mattress but not to this degree/frequency. Would adding a topper help? I sleep on my back or my side and I weigh just over 10 stone. Dreams will exchange the mattress so that’s one solution – my second choice was a combination pocket sprung with a gel top (Therapur) but if I do change it, would I be better with another pocket sprung mattress and adding my own topper? Thanks in advance

    Hi Claire,
    There was a time when the advice for people with bad backs was to opt for a firm mattress, unfortunately, this is now known to be incorrect. What is required is support with softer comfort layers. The mattress you have purchased is likely to feel firmer than the one tried in the shop because the one in the shop could have been there for some time and have been laid on by a multitude of prospective purchasers, which will have a detrimental effect on the feel making it softer. For your body weight, we would suggest a mattress with a soft to medium spring tension.

    The Therapur mattress is a one sided mattress and this could impact on it’s longevity. Before agreeing upon any replacement, you should advise them of your body weight and back issues and seek their advice as to the most suitable mattress. We would suggest that if you opt for another pocket sprung mattress that you seek clarification as the tension and as far as a topper is concerned, allow at least 14 days from first using the mattress as you may find a topper is unnecessary. I trust that this helps, kind regards Mike.

  • Emma says:

    I have been looking for a pocket spring mattress at around £1000 -£1200. I am not quite sure if I should go for medium or firm. My husband is around 105kg and I 60kg. We are also tall so we will need ideally a superking size. We do not have any particular health problems but both of us have very light sleep and wake up during the night. We are hoping to find a mattress that will help us sleep soundly. With many brands on the market it is proving very difficult to choose the one. Would you please be able to recommend 1 or 2 mattresses for our needs. Thank you in advance.

    Hi Emma,
    It is not possible to recommend mattresses made by other manufacturers as the description of such products is lacking in terms of the details of the upholstery layers used by way of GSM (grams per square metre).

    Given the differential in your body weights, we would recommend that you opt for a medium tension mattress and I would suggest that you look at our Artisan range, the full details of which appear on our site. If you would like further advice as to the suitability of the mattresses in this range for your requirements, please call our office. Kind regards Mike.

  • jackie says:

    Hi I am looking for a Nightshade 11″ Deep Pocket Sprung
    Medium Soft mattress
    Have you any like thgis in stock and do you deliver to CM3


    Hi Jackie,
    The description provided in respect of the Nightshade mattress is extremely vague in terms of upholstery layers, which makes any form of comparison impossible. All our mattresses are made to order, however, we do have an outlet site at where we have some mattresses, which have been returned under our 30 day love it or return it guarantee and have some marks on them as a result of transportation.
    These mattresses are graded according to the condition and the discounts range from 10% to 50% but none of them have any damage which is likely to affect the integrity or performance of the mattress. These are available for quicker delivery, which is free of charge and we do deliver to CM3. If you are interested in any of our products, either from the site or the outlet and require some further advice prior to placing an order, please call our office. Kind regards Mike.

  • sarah says:

    Hi John
    I wonder if you could recommend a mattress for me – I’m a 50 yr old female, 5’6 and weigh 7stone. I want something I sink into ie supersoft. My partner and I have had a lot of trouble finding a soft mattress over the past few years. We’ve gone for soft memory foam and I’ve found them so hard and uncomfortable I’ve even put an extra memory foam topper on which helps a bit. My partner prefers a firmer mattress to me but even he finds the ‘soft’ memory foam a bit hard. We would like to buy a 3′ mattress each Can you recommend one for me which is cool, very soft and good quality and won’t make my hips sore!
    Many thanks

    Hi Sarah,
    For your slight body weight I would suggest our Origins Comfort 1000 mattress, which is a soft mattress with pocket springs for support. It contains synthetic upholstery layers with a 1 inch foam insulator and does not contain memory foam. I cannot advise on a mattress for your partner without knowing his body weight and preferred feel. I trust this helps, kind regards Mike.

  • Jane says:

    I’d be really grateful if you could give some advice. We bought a Feather and Black mattress which was delivered 7 weeks ago and is still much too hard. I’m waking up with back pain every morning (which I didn’t have before the mattress was delivered). As F&B won’t exchange or give any money back and as I’m having an operation next week and desperate to have a decent mattress and be back pain free, I’m considering just buying a new mattress. The F&B mattress was a huge waste of money but my health is top priority at the moment. It’s a pocket sprung (Bronte 3000 springs)(tension 8 – firm)(they can be bought up to a max of 9). We like quite a firm mattress but this is still much too hard for me. I’m 5 foot 8 and 14 stone and my husband is 6 foot and 17 1/2 stone. We don’t like tempur mattresses as we get too hot. We like fairly firm pocket spring mattresses. What mattress do you recommend? I’d really appreciate your advice!
    Submitted on 2015/04/04 at 15:51

    I meant to add that we have no mattress topper, sleep on our sides and have a king sized mattress and wooden bedframe with a slatted base. I hope this info helps!

    Hi Jane,
    I am sorry to hear of the issues you are experiencing with your Feather & Black mattress and wonder if you were provided with the correct advice at the point of purchase. The reason I ask this is because, what you say you actually want and what is best for your body weights, is sometimes different and anyone with reasonable mattress knowledge should have been able to point this out to you at the time of purchase. What is included in the upholstery layers is also a major factor to consider. In addition, the mattress you may have tried in the shop when deciding on the firmness you have, may have been on display for some time, meaning that quite a number of people may have tried it over that period, which will have had a softening effect on the upholstery layers. The base you have the mattress on may also be different to that in the shop and certainly, if the slats are not sprung, this is likely to make the mattress feel firmer. Perhaps it may be worth raising these issues with Feather & Black.

    If you decide not to pursue a replacement further, even after consideration of the above, I would suggest that you look at the mattresses in our Artisan range. Given your body weights, a medium to firm tension is appropriate for you, whereas for your husband it is a firm. Please view the mattresses in our Artisan range and if you would like more specific advice as to the suitability of one of the mattresses in that range, please contact our office. I trust that this helps. Kind regards Mike.

  • barbara barnes says:

    i am looking for a soft mattress only about 500pounds to sixhundred pounds does this item exist please.

    Hi Barbara,

    For your budget, unless you are looking for a single mattress, you are only likely to be able to obtain a pocket sprung mattress with synthetic upholstery layers. Our Origins Comfort 1000 will fit this requirement and I would suggest that, prior to placing an order, you contact our office to discuss your specific requirements and provide details of your body weight. Regards Mike.

  • mrs d downing says:

    I am trying to find a zip and link super king bed, with one mattress medium the other soft. I first thought of Hypnos but they have told me that they do not offer the combination I want. Who else can I consider?
    Thank you.

    Dear Mrs Downing,

    All of our Artisan range of mattresses can be made in a zip and link set with one side soft and one side medium. For further information please view the specific details on our site and if you require further advice prior to placing an order, contact our office. Kind regards Mike.

  • Claire Coburn says:

    I’m looking to purchase a new double divan with mattress for my 11 year old son. He isn’t your average size so I’m confused what to buy. He’s around 1.70 m tall and weighs 65 kilograms. What would you recommend?
    Many Thanks

    Hi Claire,
    Purchasing for a growing child is always difficult as you are relying on assumptions for future growth. Having said that, the Origins Pocket 1500 has soft comfort layers and the springs will provide a medium feel for your son and for weights up to 16st or 101KG. This is a double sided mattress, which should be turned and rotated regularly so that the wear is evenly distributed. For the double sized the current price, inclusive of a platform topped divan base without drawers is £640.00. If you require drawers, these are priced at £40 per pair. I trust that this helps, kind regards Mike.

  • Maryam says:

    I have a mattress that needs replacement(15 yr old) it has been a great mattress for us, made of foam and in the middle i think latex( bought for €499 at that time). I am nearly 19 st and my husband 10 st. We are both side sleepers. He has lower back pain(got worse the last few years)and I have pain in my legs after a few hours of sleep especialy my right(on which I sleep mostly).
    What do you think would be the best choice for us as we are both different weights and want one mattress?
    Many thanks

    Hi Maryam,
    The differential between your body weights makes it impossible to recommend a regular pocket sprung mattress in a one piece. However, our Fusion 2 model would suit both, providing you with a medium to firm feel and your husband with a firm feel, which would be softened by the 7.5 cm latex topper which comes with this model. Please view this product at and if you have any further queries regarding suitability, please call our office. Kind regards Mike.

  • Grace says:

    Am considering buying your Artisans Natural in Kingsize with a divan. It sounds exactly like what I have been looking for for months. However without being able to try the bed I would really appreciate your advice on the tension.

    I am 5ft9″ and weigh 9stone – from reading your site I know your initial response would probably be “Soft”. The added factor though is that for the past 18months I have been sleeping on a cheap open coil mattress on the floor (!!) Yes, shocking I know, but I moved into a new house and wanted to save up for a good mattress. The thing is I don’t find the experience too uncomfortable. Clearly its not particularly great, but am not suffering back ache or anything and sleep soundly all night. Which makes me think I need a firm mattress. Or am I just lucky to have got away with it so far?

    I have been trying models in different shops and Medium feels so different on different models, as you well know. I do sometimes find Firm a bit too hard but really dont like the sinking in feeling of “Soft” Should I maybe go for half Medium, half Firm?

    Hi Grace,
    I would agree that for your body weight we would normally recommend a soft spring tension and I think that for some reason you have been lucky not to find your current sleeping arrangement too firm. It may be that the open coil mattress is particularly soft, but placing it directly on the floor has firmed it up slightly. With your slight body weight it is unlikely that you will find the response of a firm spring comfortable. The models in shops may have been there for some time and been tried by several hundred people, which may have softened the overall feel.

    In this instance, however, I would recommend a medium spring tension as this will provide you with a firm support for your body weight and you can, if required, soften the feel with the application of a topper. If you are considering ordering the Artisan Naturals, we will call you back upon receipt of your order to confirm the correct choice has been made and at that point any concerns you may have will be addressed further. I trust that this helps, kind regards Mike.

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