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For Dora at Trustpilot
26th October 2011

Dreams Kaymed inner wisdom monarchy

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A customer asked

Hi I recently started looking at mattresses in Dreams. Liked the sound and feel of a pocket sprung with foam/latex comfort layer. The latex ones we tried (they only had 2) weren't great but the foam ones were quite impressive. We took a fancy to the kaymed (or inner wisdom) monarchy. This has 2400 pocket springs and is classed as 3 in terms of firmness. What are your thoughts on this and do you have an equivalent in your range which you could recommend?

We also found the Dynasty comfortable but as that was in a different Dreams store it was difficult to compare. With both of these close to £1200 I couldn't help but feel like it was quite expensive for why it was though. FYI I am around 12 stones and the wife is around 10 stones. We both sleep on our sides and we would prefer something medium (we hate very soft and think we need something a little more comfortable than our 7 year orthopaedic mattress). Suggestions welcome. Thanks in advance.
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admin Answered 6 months ago

Hi Ajay.

Here is the listing from Dream; The Monarchy mattress features the Silhouette dual spring system for unrivalled support.

It´s sumptuously quilted with layers of Kay-tech memory foam to alleviate pressure.

This mattress is foam encased for total edge support and covered with a luxurious soft touch fabric.

My thoughts?

At £1399 for a Kingsize - which includes a saving of £500 from the RRP of £1899.

My thoughts are they are taking the P*** I would go back to Dreams and ask them the following questions.

1.

WTF is a Sillhouette Dual spring system?

1a.

Are they better than pocket springs?

1b.

Why are they better than pocket springs 1c.

Are the springs the reason why this particular memory foam mattress is so expensive?

1d.

If not then what is it?

2.

How sumptuous are the layers of Kay-Tech memory Foam?

2a.

How many layers are there?

3.

Is kay-Tech memory Foam better than British Vita memory Foam 3a: Could it be the same thing?

3b.

What are the differences that make it better?

Do you see where I am going with this?

[recommended-product post="627281"]

What makes my blood boil is that Dreams are asking you to part with £1400 for a mattress - a memory foam mattress no less - and no real description of what you are paying for.

For petes sake do not let a salesman - anywhere - hoodwink you with psuedo nonsense.

You know you can buy a foam encapsulated memory foam mattress for around £500 or so.

What makes this particular foam encapsulated mattress so much better that it costs three times the accepted norm?

If you don't know what it is you are spending your hard earned on then ask!

You only buy a mattress every so often so there is absolutely no shame in admitting you do not know what they are on about.

My cynical side would tell me the salesman wouldn't know either or at least give a plausable explanation.

Sillouette Dual Spring System indeed!

John and Ryan.

Hi – me again.

Thanks for the suggestions and you make sense with the questions you asked me.

We’ve since tried some different ones out and are now considering a latex top with pocket springs.

We went to furniture village and tried several.

One that did catch my eye was the Millbrook Pocket Latex which was on at around £720 or so.

Can you tell me a little bit about what this mattress is like and whether you have something similar in your range?

Also I believe my wife has sent in a couple of emails regarding this so would be grateful if you could drop us a reply when you get a chance Thanks Hi Ajay.

Millbrook do three latex models in their core range – Sensual / Supreme / Elite – Let me know which one of these caught your eye.

Incidentally, did you not ask these questions at Furniture Village?

You should really be getting all the information you can, even from Millbrook themselves, and then coming to a conclusion as to who is giving you the most reliable or indeed sensible answers.

John and Ryan.

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