Memory Foam Mattresses Guide

Here is your one stop shop for everything you need to know about memory foam mattresses. Memory foam is one of the most popular and well-known mattress materials but is it really all it’s cracked up to be? There are plenty of better alternatives to memory foam out there and our guides are here to help you find and understand them. Memory foam should only be chosen if your budget is severely limited i.e. £300 or less. Spending any more than this, sometimes £1000 plus on a pure memory foam bed makes no sense to us given the alternatives available made of natural more durable materials.


What is memory foam?

Many brands provide an overly scientific and confusing answer or simply baffle you in terms of marketing blurb. One fact to set straight is that memory foams only memory is to return to its original position once the person on it gets off it. It won’t remember your body shape once you get off it! It would be more accurate to call memory foam ‘heat reactive foam’ but that doesn’t sound nearly as sexy does it?

Memory foam is a man-made foam which has a high density and viscosity compared to other foams. Memory foam has an open cell structure which allows it to change shape with heat and mould. This type of foam is typically heat sensitive, which means it reacts to heat making it softer and more pliable, so when someone lies on it, their body warmth allows the memory foam to mould to their body shape. We say typically because there are exceptions in the lower density memory foams that don’t rely on heat to mould to the person on it. We will discuss this in our hybrid foams section.

Memory foam comes in a variety of densities or firmness ratings; from 40kg which is considered a soft memory foam up to 85/90kg which is considered a firm foam.

Memory foam comes in a huge variety of densities and qualities. Yet even the highest quality memory foam will still be a lower quality choice than say a traditional pocket sprung mattress or a natural latex mattress. When discussing memory foam, you must remember that

When discussing memory foam, you must remember that there is no one uniform type of ‘memory foam’ there are hundreds of types and it really is a basic / starter material in mattresses when in its reflex foam topped with memory foam layer method.

Density and hardness are quoted according to in-house test methods based on BS EN ISO 845 and BS EN ISO 2439 respectively.

How is memory foam made?

Memory foam is a chemically produced foam, not too dissimilar to other foams you may have around the house. The difference is that memory foam is viscoelastic, or reacts and softens when subjected to heat.

Memory foam comprises of a number of chemical compounds used in its manufacture. Each brand may use different suppliers from different countries. This means that memory foams won’t all share the same exact chemical compositions, each manufacturer will have their own recipe or formula. Each country also has its own chemical standards and accepted rulings of the use of them. A cheaper mattress from China may have a completely different ‘accepted’ set of chemical ingredients to one manufactured in the UK or the USA. This ingredient list is kept a close guarded secret. It is a minefield to find the quality and composition of memory foams, which begs the question ‘What secrets are they keeping?’. The fire regulations (FR) set by each country differ so imported memory foams may not meet the requirements of the UK.

That said there is a set of some 61 ingredients that are likely to be found in memory /viscoelastic Foam.

VASCO 60Memory foam is manufactured as a polyurethane foam using water, isocyanates (common examples toluene diisocyanate and methylene diphenyl diisocyanate) and polyols (common examples glycerine, petroleum, plant based oil derivatives) which are usually sprayed onto each other on a conveyor belt and then combined with a reactant that acts as a catalyst to create an open cell structure.

This may all sound very complicated but we simplify it as follows:

  • Water and a number of chemicals are combined (isocyanates & polyols), with an agent (reactive)
  • This makes them then react a certain way aerating them (giving them the open cell structure) to create a foam.
  • These are either sprayed continuously onto a conveyor belt or then poured into moulds and allowed to dry.
  • Once dry you have the finished product of ‘Memory Foam’.

A small change in some of the chemicals then alters the density, hardness or response rate of the foam. The majority of foams are manufactured using a slab stock manufacture process, which is the process above of making large ‘slabs’ of memory foam using the conveyor belt process rather than individual moulds which would be incredibly expensive.

The end result is a foam which reacts to heat, making it mould and conform to whatever shape and pressure that is placed upon it, usually a human! Memory foam is often described as a foam that allows you to sink slowly into it as it moulds to your body.

Interestingly people either love or hate this sensation, but fear not there are a variety of variations of these properties! The main criticism is that memory foam soon loses its memory which is a real problem for people especially given what an investment a new mattress is, hybrid foams, for example, don’t need as much heat or mould as much. Latex, on the other hand, is vastly more responsive than memory foam and outlasts memory foam significantly.

Why does memory foam get so hot?

This is one of the most frequently asked questions. Memory foam works by reacting to heat which allows the materials open cell structure to change and flex to the warm shape placed upon it. Like any foam, it will retain heat. For some people, this is not a problem they barely notice, but for other ‘hot sleepers’ they have complained that it becomes too hot. It really is a personal preference but by its very nature memory foam is heat-retentive and much warmer than any other mattress material.

Thermometer john ryanDue to memory foam reacting and softening to heat it can, therefore, feel softer in the summer warmer months and firmer in the winter. This depends on the temperature of the room. This can lead to your mattress having a completely different feeling depending on the time of year and weather!

The newer hybrid range of mattresses uses more innovative types of foams that have heat dispersing properties. These Hybrid foams evenly distribute the heat through the material providing a cooler sleeping experience for the person, such as Coolblue or don’t rely on heat at all to provide their softness and comfort, Laygel is a perfect example of this. Latex is naturally breathable allowing air to circulate preventing the mattress from retaining too much heat.

There are also aeration layers, such as castellated foams, that are put into mattresses which have benefits and drawback as well. Due to the fact that castellations can change the feel and firmness of the foams, we don’t currently use or manufacture with these methods. We believe with the newer hybrid Foams and latex this is unnecessary.

Is memory foam safe?

There are a number of sites warning of memory foam and health risks with certain chemicals used in their manufacture. With most man-made materials there are a number of synthetic materials many of which will be present in your home and as always we want to provide you with the facts to make an informed decision. It is true however that memory foam probably has the highest percentage of chemicals contained within it compared to other mattress materials. It really is a cocktail of synthetic elements used to make it both soft and slow to mould.

There are some other chemicals which are subject to debate about the safety and volatility of them being present in a mattress.

The following are frequently cited.

  • Acetone
  • Dimethylformamide
  • Toluene
  • Methylene diphenyl diisocyanate
  • Methyl chloroform

An excellent resource for a more detailed explanation can be found here on what’s exactly in a memory foam mattress.

Our view is that you should only buy a memory foam mattress if your budget is limited. Whilst there is a debate on whether it is fully safe or not it seems to depend entirely on the individual. People suffering from allergies or reactions to certain chemicals should think about moving to a more natural product to avoid any potential reactions to memory foam. We always advise people to undertake their own checks and tests before committing to memory foam if they are concerned about the synthetic chemical composition of memory foam mattresses.

For a further review of memory foams structure here is a link to one example of a data sheet for the more scientific of our viewers!

Deciding the best memory foam density

How do you decide what density is best? The density of memory foam causes the most unnecessary confusion and is the subject of much hype and leads to it being mis-sold. I always say ‘aim for the best pay the least’. The higher the density does not always mean the higher the quality. The higher the density usually means the firmer the foam, though there’s more on that here. Whilst an 85kg density foam means there’s more of the raw ingredient in the foam, if you’re only slight in weight or want a medium mattress then this would be overkill. So although you’re getting more component for your money, in terms of comfort it will fall short. Ideally, a 60-75kg density foam is sufficient for most people. If you’re wanting a really firm foam bed then latex is a better and more breathable alternative to the really dense heavy heat retentive memory foams.

A good rule of thumb is that: the higher the density the firmer it will be.

The lower the density, the softer it will be. The higher the density the longer the response (rebound) time will be. The higher the density [may] mean the more heat it retains. As a comfort layer on foam, 55-65kgm3 is the most common combination from nearly all manufacturers. Somewhat softer than an 85kgm3, but if you are getting it at a good price you won’t be regretting it. Just because an 85kg is a better quality doesn’t necessarily mean that it will suit your needs any better. A person with a light bodyweight may find it too firm for example.

What are the density pitfalls?

It’s simple really. Unless you know what to look for there is no foolproof way for a consumer to tell what the actual density is. Therefore, a salesman could tell you that the mattress contains an 85kgm3 memory foam layer when in actual fact is a standard 58 – 65.  Bear in mind that memory foam can come in as low as 40kgm3 often described as supersoft. I have also seen mattresses described as memory foam but contain nothing more than differing densities of standard Reflex foam. Be careful out there!

In reality, the selling price of the mattress will be the best determining factor. A  1000 pocket sprung double mattress with an acceptable 2″ basic memory foam layer (60kgm3) should not be costing you much more than £350.  £400 If you are asked to pay more than this then shop around a bit more. The main question you should be asking is how deep is the memory foam layer? Just because a description states that a mattress contains memory foam could mean that the depth can be as low as 1cm practically worthless.

The longevity of memory foam was once described as in excess of ten years. Back then, the price commanded for memory foam was in the several hundreds and so it made commercial sense to advertise the product as long lasting and so on.  In my view it turns out that memory foam starts to slowly lose its recovery properties after about three years or so, and you will see on most warranties for memory foam/combi mattresses that a disclaimer is written in that ‘a permanent indent of three quarters of an inch or less will not warrant replacement’.

What depth of memory foam should you look for?

On a sprung mattress, the depth is usually 2″ or 5cm. This is generally regarded as the optimum depth and it is unusual to find a layer with a higher depth than this. It is also unusual to find a mattress with dual sided memory foam although they are on the market and to me seems rather unnecessary. Always weigh up the cost implications with a double sided MF mattress. Is it better to replace sooner and pay less, or keep your mattress longer and pay more?

On a memory foam/reflex foam combination mattress, the depth of MF should again be at least two inches. Depths less than this on a high-density foam base are deemed to be budget or economy levels. As a comfort layer on a sprung mattress, it is usually 1″ with another layer of foam or 2″ in isolation or even 2″ laminated to a 1″ layer of reflex foam. As with memory foam on foam, the combinations and detail that can be utilised are enormous.

Your weight should be an important influence on the depth you choose. How so? When your body heat softens the memory foam you sink down into the material. If you are light you sink in a little. If you are heavy you sink in a lot. What you have to decide on is how far do you want to sink?

Remember, if you sink in too much you will be sleeping in a hollow or dip that won’t recover until it has cooled down and so makes it difficult to move once your body heat has made the  impression.

Memory foam pricing explained

Why the vast variations in price? When looking at memory foam mattresses you really do have to compare ‘like for like’. We admit this is easier said than done which you will probably soon find out.

The three most important aspects of comparison are:

  1. The depth of memory foam in the mattress
  2. The density of the memory foam.
  3. The price for just these two measures

Anything more than this is only an add-ons that make the mattress more suitable to you. The price differences you will see reflects all the bells and whistles that have been added onto the mattress basics. For example, it may have a high-tech moisture control fabric such as Outlast/Climasmart/Coolmax. The foam support layer may be vented/zoned/convoluted etc to channel air. The memory foam layer(s) may be layered in varying densities.

The brand of foam also dictates the price with brands such as Tempur and their Tempurpedic foam commanding a much higher price. Remembering Tempur is not technically memory foam. Foreign exports from China will be cheaper than the UK manufactured memory foams so make sure you ask when looking at models. Prices vary from a discount £99 bargain basement imported mattress to £3000 for a top of the range Tempur model.

What’s the difference between Tempur and memory foam?

This really is the million dollar question to answer and is quite subjective.  We have a very detailed article on Tempur mattresses here.

If you start with Tempur the market leader who are charging in the region of £1500 – £3000 for the mattress alone, they are using 85kg density ‘Tempur’ foam which has a firm feel.   Their foam isn’t available anywhere else and is patented. They have three main models, the Tempur Original which is the firmest, the Tempur-Cloud which is the softest and the Tempur Sensation which is a version in-between the two which is said to have more ‘bounce’. They have undertaken the original research and development and their prices bare this cost. Tempur also has a depth measure on their model names such as 22 which indicates a 22cm deep mattress. Dreams and other authorised retailers sometimes microbrand the Tempur mattress with other suffixes or names. This can cause some confusion amongst customers as to which model is which. For example, the ‘deluxe’ tag is usually used on models over 21cm.

The cheaper end of the market, typically selling £200 mattresses, may only be using 40kg density foam, at maybe 2cm depth, with a lower hardness rating which is far softer. They can offer products at this price because they are probably offering low quality cheaper Memory Foams some of which may be imported from outside the UK. You then have everything in between.

To make matters even harder to analyse few of the brands offer you the exact densities, qualities or depths of foams used so it really is difficult to assess and compare mattresses. Some will offer a few of the facts and the competitors some different select facts, very few give you all the information. It really is a memory foam minefield out there!

To be able to compare mattresses the main questions you should be asking are;

  • How many layers and components does the mattress have?
  • What are the depths of each of the mattress layers?
  • What are the densities and associated firmness ratings for the foams?

There is also the base layer or reflex foam to consider which confusingly will have a different density rating typically 30-33kg density. This conversely is firmer than memory foam because it has a different chemical composition! Confused? Bare with us!

Memory foam typically has a density from 40kg (soft) to 85kg (firm) and there is a tolerance in the manufacturing techniques, so an 85kg foam could be anywhere between 80kg and 90kg in reality. Reflex Foam is a much denser foam so its firmness is usually measured between 30-33kg, as an 85kg piece of reflex would feel like a slab of marble!

Each brand tries to have its own unique selling point using a barrage of luxury, sumptuous and qualitative descriptions, but bear in mind what you want to know are the hard cold facts which you can then compare them by.

The only sensible way to compare memory foams is via data sheets for each of the foams you want to compare. The difficulty is manufacturers won’t usually release them.

Top 5 Memory Foam Facts

1.Memory foam is also known as viscoelastic foam and reacts to heat to mould to the person lying or sitting on the Memory foam. The only Memory that Memory foam has is to return to its original position.

2. Memory foam reacts to heat and is heat retentive, some sleepers report an issue of the mattress making the sleeper feel hot.

3. There is no one standard memory foam there are hundreds of varieties with different chemicals present. Quality is key and comparisons of different foams based on feel/touch alone are difficult.

4. The density of the memory foam used will generally determine the firmness of the mattress, the higher the density usually determines the firmer the mattress. Reflex foam is the exception being much firmer at a lower density! Check out our easy explanation of density, hardness and firmness here.

5. Memory foam will over time compress just like any other foam, the trick is to ensure that the top layer is, at least, 5cm in depth to avoid this becoming troublesome. Most pure memory foam mattresses only have the top layer of memory foam and a firmer Reflex foam at their core, meaning the top layer is the most important part in basic memory foam mattresses. All our mattresses have multiple layers to remove this concern.

Memory foam vs latex infographic

Here is an infographic that gives you an outline of the issues around memory foam and latex.  Click to view in full size or right click and print to have your own copy.



When memory foam is used as a comfort layer on pocket springs it is exceptionally comfortable and more importantly, far durable than a mattress with a polyester comfort layer. It does not really make a bit of difference about density as long as the mattress is comfortable. The price will/should always reflect the quality of the foam anyway. The heat properties associated with memory foam on foam combi mattresses is not as great (but is there) when used on any sprung mattress as there is plenty of natural ventilation through the springs.

However, some people really are overly sensitive to night heat if this is you then avoid any memory foam mattress. Memory foam on foam does have a much-reported reputation for being ‘too’ warm for the reason that there is no practical ventilation through foam. It is a heat retentive mix and that can be a downside to some people. However, there are equally as many people who do not seem to notice this as a problem. For example, those of you who need an electric blanket in the midst of Summer.

Memory foam mattresses may not suit everybody but to some it is seen as a godsend. I would also say that for those of you looking for cheap mattresses for spare room, children etc. A memory foam mattress at the lower price spectrum will be far superior to any cage sprung mattress of a similar retail price. The memory foam industry is a massive multi-million-pound market and hence wide open for unscrupulous traders willing to part you with your money and will tell you anything in order to do so. Buying a memory foam mattress is a minefield in itself and no doubt you have found this out already.

The use of hybrid and latex foams means that really a simple memory foam mattress should only be considered as a budget option. If in doubt, call us for a chat.


View Comments
  • rachel says:

    the single beds we have in a holiday cottage need replacing. The beds get used infrequently but mainly adults and need to remain single beds. we don’t want to spend an enormous amount and was thinking memory foam may be the answer but reading your comments about memory foam are now having second thoughts. if we buy a pocketsprung with topper is there a minimum number of springs there should be?

    Hi Rachel, The minimum pocket springs available are 800 in a king size and the general minimum will be 1000 again in a kingsize. ANY pocket sprung mattress will be far superior than a cage sprung / Bonnell system. The price difference for a manufacturer between 800 and 1000 is so minimal I do not inderstand why they use an 800 unit at all.
    However, as you are looking for holiday lets I am all too familiar with what can happen to mattresses in this situation. Using a topper would be absolutely paramount on top of any mattress. Replacing this will be a lot more economical should the worst happen. In your situation I would invest in a good supportive 1000 pocket sprung mattress without paying over the odds for it -1000 -1250gsm polyester should be a minimum standard – Bear in mind that a wadding layer, or indeed wadding layers of around 2500 – 3500gsm is considered high end but these weights can only be achieved with equally high end natural upholstery such as wools and cottons etc. Weigh up if the quality has to be compromised to fit your budget.

    Ryan and I bang on endlessly about the virtues of the topper / protector. This should be seen as the mattress’ ‘virtual’ primary layer. Doing this will increase the lifespan of the mattress and provide an increased comfort level. When you see that the topper is due for renewal because of settlement, indents or any other reason, the mattress beneath should still be in a relatively ‘as new’ condition.

    Of course, the more luxurious topper content [feather/ down / latex etc] the better [for your guests but unfortunately not for your budget] You will only using the mattress beneath as the support element and the topper / protector as the comfort. It is good practice to use this method when doing any mattress comparisons.

    So sorry Rachel for the delay in replying to this, a bit busy at the moment – out all day and in late at night syndrome. Please give either of us a call if we can help you further (it’s a lot quicker that way) . Many thanks. John.

  • J Mann says:


    can you please advise on Kaymed…. Are they superior to Tempur… especially their memort foam range which goes up to a product called Kaymed 7000 roll up mattress … is it genuine and any good ?
    Thanks in advance.

    Hi J. I think you know our views on all Memory Foam mattresses. It would be like comparing baked beans – fundamentally they are all the same but the marketing and advertising spin used gives you the impression that they are different and somehow one is better than the other.
    Tempur is considered to be the market leader, and Kaymed can also be ranked within the top five of Memory Foam manufacturers. Tempur would not produce roll up mattresses as this would devalue their brand. Kaymed 7000 is not [their] premium mattress – the 7000 refers to the depth of memory foam used in the roll up models (70mm of memory foam). I must say that for less than £300 it is a better buy (pound for pound) than many other memory foam mattresses on offer (check out Breasley’s Flexcell 700) and do your comparisons that way.

    Hope this helps but please do not consider it an endorsement. Ryan and I would wholeheartedly advise against any Memory Foam mattress. John and Ryan.

  • Jashpal Mann says:

    John / Ryan… wonderful advice. I’m not going to buy a memory foam matress and will be looking into latex matresses to help with sore joints (shoulders and a very sore back.. although it’s a mine field !)… products include latext with memory foam, latext with memory foam and springs, latex with memeory foam, foam adn springs the list is endless ! My budget is about £350-400 and I’ve also been suggested a breathable visco from (deluxe model).

    although your recommendations would be appreciated
    J Mann

    Hi Jashpal. I’m afraid your budget is not that great for a latex matt and the best we can offer is the Origins Pocket 1500. Obviously dependent on your bodyweights, this will be supportive and also offers significant comfort layers for your bad back etc, Please feel free to give us a call to discuss further. John and Ryan.

  • John HAY says:

    Hi, Re your comments about foam mattresses. My daughter and her partner have a foam mattress (bought in Germany}. It is 10 years old now and is as good as new. When my wife and I visit, they give up their bed for us. This is because I have arthritic problems. When I wake up during the night to pay a visit, I feel truly, truly weightless lying there, no other mattress has had this effect upon me. For me, foam mattresses are unbeatable. Thanks for the chance to comment.

  • Lise says:

    What a lot of information and now I think I am more confused ! I need to purchase 2 double and 4 single beds and mattresses for my new holiday cottage business. I need good value but really want the guests commenting on how well they slept and comfortable beds are key to thier stay. Your knowledge would be greatly appreciated.

    Hi Lise. The scandalous thing is, is that it really does not need to be confusing at all. With more than 4000 or so different mattress models out there, coupled with precious little information on the differences between them, along with pseudo and nonsensical terms for simple components it is no small wonder that you and everyone else just ends up sticking a pin in a list and hope upon hope for the best.

    There are only two basics that you need to know:
    The Spring Support:
    The Fillings:
    There are only 2 basic spring supports – Open Coil / Pocket Springs
    There are about 10 basic fillings used in a mattress – Polyester / Wool / Cotton / Foams inc Latex / hairs and natural fibres.
    So what can be causing the confusion?
    Considering there are well over 100 manufacturers, each vying for a piece of the hugely profitable mattress pie they will be introducing trademarked names for the components they [and only they] will be using. Harrisons use their Revolution Spring System, Sealy use their Posturetech spring system, Silentnight use their Miracoil Spring System, Somnus use their Sensa Pocket Spring System, and so on and on .. and on!

    Not content with this, you are also being confused as to what fillings are the best. Is wool from The Shetland Isles viably better than plain old British Fleece Wool? Is polyester better than foam? Is memory foam better than synthetic latex etc
    One hundred or so manufacturers will be telling you that their products are the best. Unless you know a few of the basics you will have no idea on which course of questioning to pursue.

    I hope that you have found what we say on this site gives you the confidence to question what it is you are being asked to hand over your money for. Our new site [launching very shortly] contains twice as much info as this one does and hopefully it will make your choices so much easier.

    As for your requirements for guest house operations. I would say that The Origins Pocket Reflex will be your best choice. Use that particular model as a starting point and as a means of comparison to all others in that particular price range. John and Ryan.

  • Linda Roberts says:

    I think you should reconsider your views on memory foam, as it can help people with disabilities. I have arthritis and also suffer from sciatica. I have tried several types of “traditional” mattress, none give me a good night’s sleep. I am allergic to both latex and wool, so cannot use a mattress containing either. Two years ago I invested in a memory foam mattress (Ergoflex), and it has changed my life! It helps to relieve my symptoms and pain, and I now sleep better than I have for years. Bad nights are now rare, unless I am in a hotel!
    Thank you for letting me comment, perhaps my experience will help others.
    Hi Linda. Many thanks for adding your point of view. The post above [and associated] tries to paint a balanced overview of what Memory Foam is, the build techniques and what to look out for. I try to reason the differences and comparisons to latex in order to bring awareness to what is available for similar budgets. Lets not forget that Memory Foam is entirely chemically derived – although you find it more than satisfactory, there will be equal numbers of people who will find it completely unsatisfactory.

    I do draw upon what the best UK manufacturers choose to supply – the Vi Springs / The Savoirs / The Hastens (OK, Swedish) / The Marshall and Stewarts etc. Adding memory foam to their product ranges would be unthinkable. And, I’m afraid we too also fall into this camp.

    You mention Ergoflex as being the supplier of your mattress. I remember reading through their site with interest a while ago and was quite impressed with their comparison to similar specced Tempur equivalents. OK, so they are not identicle, but I guess the differences between the two would be extremely difficult to differentiate. If I was hell bent on getting a memory foam mattress, I would indeed include Ergoflex as a potential source. I also add that I have seen a few comments from disgruntled customers, so this is in no way an endorsement of their particular product range.

    Finally Linda, our views are still the same, Ryan and I are losing out on huge sums of money by not supplying Memory Foam (Tempur’s worldwide sales in 2011 was in the region of $1.4 billion !!) but we can see no reason to do so considering the sheer volume of unfavourable feedback on the internet. Your allergies to latex and wool is understood, but a bit perplexing: I would have thought your reactions would have shown more readily on the 100% synthetic material as is Memory Foam moreso than on natural products.

    I appreciate the time you took to add you point of view. Very welcome indeed. John and Ryan.

  • Marta says:

    I read your article with interest. I just have chosen benson for beds Airflow 2000 Double Size Mattress as it comes bang on my budget of £400. Could you advise me if you could supply anything better or maybe you could point me to another kind of mattress?
    I will be using it for my toddler, so I wanted it to be supportive and warm, but still comfy.

    Hi Marta. As a comparison – particularly for a toddlers limited weight, I would suggest our Origins Comfort 1000. As you have read our posts on Memory Foam you will see that for various reasons, is a product we do not sell. The Airflow 2000 has a foam encapsulated unit read more here – No problem with that, BUT, they do not say EXACTLY how much memory Foam is used in the mattress. It may be worth giving them a call on 0844 499 0618 and just asking them. Pricewise, you will not be paying over the odds if the depth is about 5cm. One thing that does jump out though, the description states that “ ..Double Size Mattress has an exclusive 768 premier pocket springs encased in memory foam.. ” Thery are NOT encased in memory foam – they will be encased in a Reflex foam or similar. The memory foam will be just the surface layer.

    Out of the two, I think our two sided Origins Comfort wins hands down, but obviously we are going to say that – Ultimately, the choice is yours. Hope this helps. John and Ryan.

  • Charles Kinniburgh says:

    Your ‘About Memory foam’ web page has a number of editorial type errors which you might like to correct:
    1.’Memory Foam is manufactured in various densities, usually measured by kilograms per square meter (kg/m3)’.
    Do you mean ‘kilograms per cubic metre (kg/m3)’ or, less likely, ‘kilograms per square meter (kg/m2)’ ?
    2.’There is no argument that 85kgm3 is superior in quality to 65kgm3, it’s common sense. An 85kgsm has more raw ingredients in the material – hence it being heavier, but, a 65kgm3 is just as good.’
    85kgm3 and 85kgsm should both read 85kg/m3. There are other examples of this on this page.
    (PS This is the only page I have read so far and I am not saying there aren’t other errors elsewhere).

    Hi Charles. Thanks for pointing these spelling errors out. I am completely aware that there are numerous spelling errors as well as grammatical errors throughout the site. As the site is currently being redeveloped it is not time effective for me to correct these as each post will be rewritten to bring in numerous updates. However, this does not mean I would be ungrateful if you continue to advise me of any further errors although using email would be a better medium rather than these comment pages. In answer to your question, it is kg/m3. John and Ryan.

  • kate says:

    Hello, I hope you can give me some really independent advice. I am having an argument with Dreams about their very expensive Kingsize Chaucer/Kaymed mattress. A pocket sprung mattress with a memory foam topper bought for my bad back.

    Dreams have agreed to send an ‘independent’ technician from Homeserve to look at the mattress which, after 3.5 years is shaped like a banana which means it gives me terrible back strain if I try and sleep on my side. I also have to put a pillow under my legs when sleeping on my back. I feel sure this ‘independent’ technician will say there is nothing wrong with the mattress. Is this fair? Any advice gratefully appreciated. Thank you

    Hi Kate. The Kaymed Chaucer is no longer in production and therefore I cannot find reference to the original specification. The crux of your problem will only be one of two possible scenarios.
    1. The Memory Foam layer has lost it’s memory.
    2. The Spring unit has collapsed.

    Quite frankly, I think it is the memory Foam layer which is the source of your problem but without knowing any kind of depth or indeed purported density of such leaves me in a position to only second guess.

    No doubt you have read the Guardians report on ‘Independent’ technicians used by retail giants [it’s here if you havn’t] and I would expect the findings of Homeserve to be put down to “settlement”.

    If this is the case then I would counter claim with the following reasonings:
    1. Kaymed is not a run of mill manufacturer. They have set themselves up to be a leader in Memory Foam products with their nearest rival being Breasley. If settlement is found to be the cause then it can only be assumed that despite product warranty being advertised of between 5 and ten years it is EXPECTED that their memory foam component will fail / unduly settle well before that period expires.

    2. Even though Dreams will send out Homeserve to assess the problem, you as a consumer are not bound to accept their findings as absolute final. There are many Independent technicians who have the consumers interests at heart. We always recommend DanCor UK [] as the one who we feel will fight your corner the best they can. Well worth an initial chat. They were able to get a previous correspondent of ours a full refund on their PSBC mattress after an independent inspection deemed her ‘complaint’ to be settlement (also after 3 years cared for use).

    3. I would also write to Kaymed to express your dissatisfaction [Kaymed Head Office. Bluebell Industrial Estate
    Naas Road. Dublin 12. Tel: 00 353 1 4192999 ] Enquire as to how long their Memory Foam is deemed to last before ‘Settlement’ of this extent (include depth of settlement – see below) that has occurred.

    4. Settlement is gauged by a string test. This requires weighted string to be draped across the mattress and the depth of settlement measured. As an indicator – Tempur deem that impressions of less than 2cm does not warrant replacement.

    Be aware though that an argument can be raised with memory foam pocket spring units that the impression if greater than 2cm can be attributed to the wear and tear of the pocket spring unit itself. Thereby, the impression is not entirely attributable to the memory foam component.

    Hope this helps Kate. Please let us know how you get on as this will help other people in the same boat. If you do not want to do this publicly through these pages then please keep in touch via my email. John and Ryan.

    [ 27th June] Thank you very much for your advice. As predicted, Homeserve are coming this week. At least I have won the first argument which is that I will not be paying for their visit! The link to Dancor is not correct but I have found them and will certainly consider using them. They are – in case this helps others. I will also write to Kaymed direct as you suggest. Update to follow!

    Hi Kate, thanks for this, I can’t understand why the link was not working. I have removed it and placed the address in it’s stead. John and Ryan.

    [30th June] The Homeserve man came. He used his weighted string and measured 5 cms on one side of the bed and 6 cms on the other. He said it must be like sleeping in a bowl. He asked how often we turned the mattress – I said monthly, and he wanted to know how much we weighed. Neither of us are overweight. He pressed the unused memory foam in the middle of the mattress and at the same time he pressed the saggy bit. The middle bit sprang back nicely, the saggy bit stayed where it was for quite a few moments longer. He said he would never buy a memory foam bed himself and that it had lost its memory. That was the end of his ‘technical’ inspection. I will wait and see what Dreams say…..

    Hi again Kate. Thanks for the update. I am wondering about your response about his question of turning? Do you mean Rotate? Surely this Memory Foam mattress is one sided. John and Ryan.

    [2nd July] Hello John and Ryan,
    Yes sorry, “rotate” is correct as opposed to “turn”. This is a one-sided mattress.

    [17th July 2012]
    Hello again, I have had to chase Dreams for a response following the inspection by the Homeserve technician and today I received a phone call. They said that the inspection report had shown the mattress to be faulty (good news) but that as I had not purchased a ten year guarantee they would only be able to replace the mattress to a cost of £600 (not so good news). They want to charge me 20% per year for use.

    This doesn’t seem right if they are admitting the mattress is faulty but I would appreciate your opinion. The telephone line was very poor and it was very hard to understand every word. I argued that I shouldn’t have to purchase a ten year guarantee and that under the sale of goods act I should be able to buy a mattress that is fit for purpose and this clearly wasn’t.

    He said I should go into any Dreams shop and choose a new mattress for £600 and then ring them up and they would arrange delivery. I asked him to put this in writing but he said it would take a long time because they are behind with their emails!? Incredible!? They obviously don’t want to put their admission in writing.

    I also wrote to Kaymed (twice) and have heard nothing at all from them.

    Thanks for your advice on next steps.

    Hi again Kate. Glad to hear Dreams accepted the mattress was faulty and have offered you some sort of recompense.

    Personally, I think the world of Warranty and Guarantee is a very complicated area and can be seen in very different lights depending on where you stand. If we take your mattress as an example, you as a consumer have had use of it for three and a half years. Admittedly we can assume that the last six months you endured increasing levels of discomfort, hence your complaint to the retailer.,

    I am going to assume that the original guarantee period on this particular model was five years (and I stand to be corrected). This means that you have had 60% use out of a potential 100% guaranteed lifespan, and in all fairness you couldn’t reasonably expect to get that for free.

    When you bought this mattress, the manufacturer ostensibly said that you will get five years of use out of it. As it happens, this did not materialise. You did however get three years use out of it and therefore their offer to refund you the remaining 40% seems fair. What does not seem fair though is their restriction for you to buy your next mattress from the same outlet. They should really refund you the difference, collect the mattress and leave you free to purchase wherever you see fit.

    And what would have happened if you DID buy the ten year warranty? Theoretically, you would have been refunded 70% of the purchase price – although this does not make any commercial sense. The manufacturer has said that the mattress will last five years. By paying £50 (or whatever the extra guarantee costs) means that the mattress will most certainly not last ten years and you as the consumer will be able to keep changing your mattress every six years ad infinitum. I just cannot see the benefit from a manufacturers / retailers point of view !!

    There has to be some set of clauses and restrictions built into this additional guarantee / warranty and I will try to obtain the small print and delve a little deeper – any help from other readers will of course be beneficial.

    A very interesting comment Kate, and I’m glad it worked out for you in the end. John and Ryan.

    [5th Aug 2012]
    Final update – I had reported the dispute to my credit card company as I was advised by Trading Standards to make a Section 75 claim. If you pay for goods with a credit card and subsequently have a dispute with a trader, the credit card company are jointly liable. They were very keen to help sort it out.

    I informed Dreams that I was unable to find a replacement mattress of the same quality as that which I believed I had purchased in the first place ie. a 2000 spring mattress (that was all the specification I had to go on). They have now agreed to refund the majority of the purchase price and to take away the faulty mattress and bed. I am therefore able to buy a bed from someone else and I will be giving you a ring to discuss my requirements. The help and information on your website has been invaluable – thank you!

    Thank you Kate. Your comment has spurred me into digging deeper into the Guarantee / Warranty issues that unfortunately leave some people without any kind of recompense. I think you are one of the lucky ones!

    I was interested to hear about the Section 75 claim – I must admit I am not particularly hot on consumer law but again, thanks to your original comment I am intrigued to now know more. I have no doubt your postings have helped other people perhaps in the same boat and if you want to add a final, final comment on the precise reslolution, we will all be grateful for it. Thanks again. John and Ryan.

    Hello John,
    Here is the final final update. Dreams said:

    “The manufacturers of the Chaucer, Kayfoam offer a 10 year cover; this is split into a 2 year guarantee followed by an 8 year warranty. Each full year of the warranty period is chargeable to the customer as a usage charge; this is 12.5% per full year.”

    Dreams said that as I had had the mattress less than approximately 3.5 years I would only be charged 1 full warranty year.

    They accepted that the mattress had a manufacturing fault and they agreed to a refund of the full purchase price of the bed (mattress and divan) less 12.5%. They also refunded the cost of the headboard. They sent the inspection report – a one liner confirming the manufacturing fault. Their couriers collected the bed promptly and I received the refund within a few days.

    I remain a little confused about their warranty/guarantee statements/policy as originally they said they couldn’t help because I hadn’t purchased the additional ten year guarantee. However I have been pleasantly surprised by their response and willingness to resolve the problem. Having the backing of the credit card company may also have been persuasive although I wasn’t aware that they had actually had to intervene as by the time I involved them, Dreams were admitting the mattress was faulty and offering compensation.

    Finally, huge thanks to you John for all your helpful advice, and all of the information provided on your website – I have now placed an order for one of your beds and I am looking forward to a good night’s sleep in due course!

  • Janice says:

    We have been looking at purchasing a memory foam bed. We saw a Hestia v2150 at our local retailer for £900, and I have been looking on line to see if this is a comparable price, but I have yet to find 1 stockist. I have since read you post about memory foam, so now having second thoughts. Would you be able to let us know if this is a good price for this bed, and should we relook possibly at latex?
    Thanks !

    Hi Janice. It’s quite simple to draw comparisons [value for money] on all memory foam mattresses as the component parts are usually described in full. However, like you I cannot find much detail on the models you mention – albeit, because of time constraints I couldn’t spend that much time looking. Latex is better (our opinion) but we think traditional built (Artisans) are better still. John and Ryan.

  • Rebecca Pells says:

    Two weeks ago I fell prey to a doorstep saleman who had some mattresses ‘left over’ after a delivery in the area. I purchased a king size ‘PERFECT SLEEP’ Memory Dual Orthopaedic Mattress which I was told retails at £795. I paid £150.

    Firstly, I didn’t realised it was an Orthopaedic mattress – can you explain what difference that makes?

    Secondly, I have slept on memory foam before and this doesn’t feel the same. It is quite springy and I feel like I’m laying on top rather than sinking in to it. Therefore the small of my back isn’t supported at all. I am quite a small, light person. How can I find out what the composition of the mattress is?

    I’m doubting that the retail price reflects the quality of this mattress and that I’ve been misled – I think it is sprung with a layer of memory foam (there are no details on the label and the company – Brooks Durest Beds in Leeds) can not/will not tell me) What should I have got for a mattress supposedly worth £795?

    Any information would be appreciated.
    Many thanks.

    Hi Rebecca. You will easily be able to tell what you have got.
    Rub your fingers along the side panel – feeling for spring sides. I am assuming they will be open coils rather than pocket springs. You will easily be able to tell.

    Then pinch the top of the mattress to the top of the springs you have now located and see how much upholstery (memory Foam) is included. For this price I would be very surprised if there was more than one inch.

    For what £800 gets you have a look at our Artisan Tailored Pocket here.

    In all fairness you haven’t really been ripped off. The supposed worth of £795 was indeed misleading and of course this is morally wrong, but this happens all too frequently in many High Street Stores and certainly not confined to the doorstep traders. The trouble is, you buy a mattress so infrequently you do not know what your money can get you, hence you are at the mercy of the salesman. The same with carpets (as I am in the process of finding out). I thought £20 meter was a mega amount and was absolutely gobsmacked at the quality (or lack of) of carpet I was presented with.

    Finally, I am saying this without actually seeing the mattress. It may turn out that you have acquired yourself a real bargain, but from what I have seen I think you have just got a cheap mattress .. cheap. John and Ryan.

    Hi John/Ryan
    Thanks for such a prompt and helpful response.

    The mattress has a 3cm layer at the bottom (orthopaedic side) above which are the springs – open I think – then a 4cm top layer presumably of memory foam. So maybe it’s better than I thought 🙂

    I have decided to keep it and learn a lesson about buying on a whim and since the company want to charge me £180 to collect it (!!!) and a courier would still be expensive. Trading standards are also looking into the company, who tell me they are trade, but refuse to give me the name of any company who actually sell the mattress at the claimed retail price.

    Yes, carpets are a whole other world too – went through that little trauma a few years ago. A
    fter alot of research I found the independant local carpet shop to be best – I felt I got what I paid for which was mid-range price (throughout the house) and have been very pleased. Fifteen years on it is only just starting to show signs of wear. If it helps I think I opted for an 80% wool 20% nylon mix – it needs the nylon to make it more hard-wearing. Get a good quality underlay though because that too extends the life of the carpet. See I’m an expert now!

    Best of luck and thank you for your advice which has helped me feel a little better about my rash purchase!
    Best regards

  • jon says:

    I’ve been offered a Sealy kingsize cedar grove mattress for £350 .It has stains on the top and sides from misshandling in the warehouse the store tells me rrp is 999 It is an open sprung but its the Sealy system and has a one inch layer of ppadding on the top.
    value for the money? and will the stains clean off ( they are black scuff type marks
    thanks. Jon

    Hi Jon. I would have no qualms about buying a mattress with scuff marks. I cannot say if they will wash off but in any case, marks do not compromise the usefulness of the mattress.

    I do have concerns about the RRP you quote. I did a very quick search and found this Kingsize mattress for just over £500. Hope this helps. John and Ryan.

  • Derek Field says:

    Dear Lads,
    I have been reading all sorts of articles about Memory Foam as my wife (Ann) was thinking of one to replace our existing mattress. But after reading your comments I/we have learned everything I/we need to know through its informative text.

    Thank you very much,
    Derek Field.

    Hi Derek. Thank you for adding your comment. Glad we were able to help. John and Ryan.

  • Jem says:

    I’m not sure if you can help but I need somewhere to turn…I purchased a memory foam mattress along with the bed as a package deal from a catalogue so no money has been exchanged as yet. However, the mattress is called an Airsprung Memory Foam Comfort Mattress and on its own would cost £249 but I don’t believe there’s any memory foam in it at all. It doesn’t spring back like it does on beds I’ve tried in stores. Anyway, I’ve left the packaging on but the company say that as it was purchased as a package and the bed has been built I am unable to return the mattress even though the packaging has not been removed. I don’t know what position you are in to advise but I’d like to buy my mattress elsewhere but need to return this one first – do I have any rights to refuse to buy and return it if I don’t think it’s fit for purpose?

    2013/01/15 at 09:32
    No need to reply as I have contacted Customer Services and they have been able to help me! Really surprised since they originally didn’t seem very concerned but just goes to show with a little perseverance…Anyway, I have considered the points you made in your memory foam article and have decided against purchasing one again so your site has been very helpful. Thank you.

    Hi Jem. Glad to have helped in some way. The rules of Distance Selling is quite tight and people should not be fobbed off with point blank refusal to return.

    Just as a little helping hand to you and other readers it is relatively easy to put a mattress of this construction into perspective. The specification supplied tells you that it is a 12.5g open coil spring unit with 20mm of Memory Foam (as you rightly point out – practically bugger all) the specification given also points out that there are soft white polyester fillings included. For £250 your money would be better spent buying a cheap open coil mattress and buying a decent depth memory Foam topper separately.

    As a second example of how your money can be spent more wisely, there is a similar mattress from mattressman (Snuggle Memory Luxe) using a 13.5g Open Coil unit and 25mm of Memory Foam – this retails at £139.00 (January 2013). Again, adding an additional memory Foam topper using the hundred odd quid you have saved will give you a far better mattress for the same money. John and Ryan.

  • Leanne says:

    Hi guys, please please help,…. I’m gutted!

    I bought a Kingsize Healthiposture Bed. It’s 1000 pocket sprung with a layer of memory foam (dont know depth -sorry) and is firm which I do prefer. However, I’m a back and side sleeper and ever since I got it I ‘ve had terrible lower back pain. Then when I sleep on my side, I can feel pressure points on my hips and shoulders. I am over weight but haven’t had these problems before.

    I’ve had the bed for just under 2 weeks and there’s already an indent where I’ve been sleeping. Am I still getting used to memory foam? Or is the bed a load of rubbish? Would turning it regularly help? It’s meant to be ‘no turn’. Please help as I just don’t know what to do. It cost me 550 from a local family retailer and they won’t do returns unless faulty. Thank you in advance.

    Hi Leanne. If you let me know the model name I will be able to answer with a bit more clarity. I think it may be The Charisma – please confirm. If so this has 7.5cm of Memory Foam which really is an acceptable amount. However, the fact that you already see indents is of concern.

    The mattress is non turn (which applies to all memory foam mattresses) and all you can do is rotate to even out wear patterns. £550 for the divan set is not overly expensive but if you had of known what the construction build was you could have bought better. It does become expensive if it does not suit your needs or requirements.

    For example, The Ergoflex Deluxe 3rd Gen [£449.January 2013]. This uses an 85kg Memory Foam (more suitable for people of an above average bodyweight). It also uses a High Density foam support layer – again probably more suitable for you than pocket springs. I would imagine the density of memory Foam you have is in the region of 55 – 65kg/m3. It is also 9cm in depth which although well above average is not necessarily a better thing – a few factors have to be taken into consideration..

    If the retailer will not accept returns, then you will have to ensure you are doing all you can to make the best of a bad situation. I would immediately add some sort of topper / mattress reviver before the indent becomes a permanent hollow. Use the entire mattress as the support and look to add your own comfort layer. I would look for a supportive layer (either foam or Memory Foam) about two inches thick.

    Finally Leanne. I hope your sad story will help other readers and put the value of our Love It or Return It guarantee into perspective. Also, and more crucially, the weight of the sleeper is absolute key in deciding on which product will be most suitable. I personally think you were ill advised on this product so count your blessings you did not pay out thousands. John and Ryan.

  • Mark says:

    Hi, I have just bought a mill brook allure 1000 mattress, which states 1000 pocket spring with memory foam top, I have slept on it twice and it is not recovering 100% is this normal as its brand new and just wearing in.
    What are my rights on returns with mattresses.
    Many thanks mark

    Hi Mark. Had a quick look round to see what depth of memory foam was used in this model, and found that the depth is 23mm (less than one inch)

    If we take into account the retail price of this [around £280.] We know that your money could not really have got you much better. For example, The Snuggle Memory Ortho [Mattressman: January 2013] is £225 for 1000 pockets and 25mm of Memory Foam.

    i think your problem stems from the fact that there is an insignificant depth of memory foam on your mattress to do the job that 1) it is supposed to. and 2) to meet your expectations. Personally, in your situation I would complement what you have with an additional memory foam topper of about 3cm in depth. This will alleviate the strain you are putting on the minimal layer of foam in the mattress.

    As for returns I would first phone the retailer you purchased this from and take it from there. John and Ryan.

  • Veronique says:

    Hi John and Ryan

    Just happened to go into your site and now reading above comments made my choice easier.
    Today we had our bed delivered and been for the past two months searching for mattresses. My initial choice was Latex mattress but then I heard from my friend saying that they can mould so I was confused whether I go for memory foam.

    However lots reviews say that they can produce heat and living in Malta in Summer its already very hot. Anyhow reading how anti memory foam your views are I think I am going for the latex. But before I order it tomorrow I would like to ask you about my two concerns:

    1) our bed is a storage bed with slats base and wondering whether this can cause more mould?

    2) The latex we saw comes 16cm high and we want a 20cm mattress – do you think a topper 2cm or 4cm can be good?

    3) Seller told us that is important to turn it once a month – having a topper does this mean we have to put the topper underneath?

    Your opinion would be much appreciated.

    Hi Veronique. There are a few comments on the internet about mould growth on the underside of a non turn mattress, but this is usually related to memory foam. These are isolated instances and can be contributed to various factors, such as the rooms humidity, lack of ventilation and so on. I don’t personally believe it is actually down to the mattress.

    The latex mattress at 16cm sounds to me to be a solid core latex mattress (all latex) and adding a topper will not only keep the mattress like new but also add an additional level of comfort. This also addresses the fact about turning – 99% of all memory foam mattresses are one sided as are latex on pocket spring mattresses. The fact that the seller says turn it indicates it is a solid core mattress and regular turning will keep the mattress aerated. You keep your topper on the top sleeping surface.

    Your bed (I assume it is a slatted bedframe) may need some work. The solid core latex mattress likes a flat surface. If your bedframe has sprung slats you will need to even the humps out over the central support bar with hardboard or thin MDF. If they are flat solid slats cushion these with an old duvet for cushioning (prevents the slats from digging into the mattress). Hope this helps. Please let us know what happens.

    2013/02/23 at 14:36
    Hi John & Ryan

    Thanks for your reply! After sending you the post we changed our decision to buy from the shop I mentioned and instead through your positive feedback re: Dunlopillo mattresses I found an agent here in Malta who sells them. We are ordering it this week. Good thing we did not buy it from the previous shop because we learnt its not the real latex….so thanks to this site now getting the real one

    Our bed frame is not flat but has flat splats and storage underneath the frame. But we can sort that out with a duvet as you recommended. The only problem we had for Dunlopillo the agent said he only has 15cm(high) mattresses for full latex since there is not a high demand here in Malta.

    Then he said we can opt to others with (Kool top/latex middle/Ripple bottom) or the Brezze one – (Kool top/latex middle/memory bottom)…..these both come in 18cm. So now the decision has to be whether we go for full latex or one of these. However I believe that having one of these mattresses we will not be able to turn it every now and then and might lose its shape. He said these are the latest from Dunlopillo.

    My husband tried them and I will visit the shop this week. In the meantime I hope I will receive your feedback in regards these latest mattresses from Dunlopillo or if they are suitable for our bed.
    Another thing re: mould we heard we can buy a sheet for anti-mould…do you think this could help?

    I thank you once again for your great help and for guiding us obtaining the right mattress.
    Thanks VeroniqueJ.

    Hi again Veronique. The first thing to draw from this is that Dunlopillo is a worldwide brand and factories throughout the world manufacture under licence. What we have in the UK may be different from what you have in Malta. I have a suspicion that your Dunlopillo mattresses are manufactured in Spain (Pikolin perhaps).

    There will be no question about the quality of latex used but the alternative models / upholstery you mention are not available in this country and therefore I have no way of offering an opinion. personally I think the solid core latex even at 15cm is the way to go. I’m not sure about your retail price which of course will influence your decision – I have tried to look for a general retail price for a 15cm mattress but cannot find one. Also, I note that on the Dunlopillo Universe mattress (18cm) it states that this is a one sided mattress (!) but does not give the reason why. You would expect that a solid core latex mattress would be completely turnable unless the latex is used on a foam support layer – ask your dealer about this and ensure the mattress you opt for is two sided – if not ask for the reason.

    Re the mold issue. I had a quick look on the net to see how widespread this problem is and all I can see is that it is usually associated with a damp / humid room. I have no personal experience of this and therefore cannot comment further – perhaps the Dunlopillo agent has had experience of this with latex mattresses. Hope this helps and I would be grateful if you could follow up with what you find out. John and Ryan.

    2013/02/24 at 20:24
    Hi hello!!!
    Thanks so much for the information you supplied us with… helped us make our decision, we are going for the 15cm latex mattress and my husband decided we will buy layer of foam for underneath to cover the flat slats. RE: mould I do not think might be a problem 1) because our room its not that humid even though in Malta in winter our climate its a bit humid and 2) this retailer didn’t say anything only the other one mentioned the anti mould sheet (which I believed he might have had complaints….maybe because its not real latex oh his were an Italian brand he said!!).

    I will however ask the Dunlopillo agent if these mattresses are manufactured in Spain. The price for the latex is 740 euro and for the others with kool topper 820 euro. I will keep you posted. Thanks a million…your views were of great help …I feel safe now buying a Dunlopillo and core latex!!! Veronique

  • Debbie says:

    I’m going to start with the bit you won’t like, to get it over and done with – I have a Tempur mattress! We bought it last year and hoped it might be the answer to my back and hip pain (arthritis). It’s proved to be no better, although no worse than other mattresses and I’m not about to get rid of it.

    What I’m after however, is a new bed base and I wanted some advice as to the most suitable type for a MF mattress. It’s currently on a spring-slatted bed frame bought from Next a few years ago. I want to change it because I find it difficult tucking in sheets at the end as the mattress is very heavy and the ends make it awkward to lift.

    I think I want a divan base (no drawers) but am unsure whether it should be open coil sprung, pocket sprung or solid. Also, having read a lot of comments and your advice on this website I now wonder whether a divan would be suitable at all because of the lack of airflow and possibility of mould growth.

    I have been looking at the Hypnos sprung divan base and am being drawn in by the fact that they have a royal charter and are used in several of the royal palaces! Is this something that should be persuading me?!
    I would be very grateful for any advice you can offer me.
    Many thanks, Debbie

    Hi Debbie. You really should contact Tempur UK to ask them if the use of a Divan base would affect any warranty issue with their mattress. Phone Customer Service 0800 0111 083 or email (to get their response in writing) customerservice at

    I personally do not think the use of a sprung edged Divan Base will have any negative effects on your mattress. As you rightly point out, there are a few anecdotes of mould growth building up on the underside of MF mattresses but not enough to conclusively state that this is an inherent problem. Manufacturers such as Jensen partner their mattresses with Sprung Edge bases but they utilise encapsulated pocket springs rather than solid core support. If Tempur can confirm that the use of their mattress on a sprung edged Divan Base will not be problematic (influence the mould growth issue) then that should be your influencing factor.

    As regards the quality standard of Divan bases, the better ones do come at a price. In order to quantify what constitutes a decent base you can look at the best – Savoir Beds. They utilise an open coil construction but these are hand tied and star lashed – not to be confused with the cheapest method of layering an open coil unit on top of the base.

    The most popular method of spring edging is of course utilising pocket springs as the suspension – Vi Spring, Harrisons etc. Your reference to Hypnos is interesting. The thing to bear in mind is that all manufacturers will of course have a range of bases from starter to high end. It all depends on your budget as to what quality of base you can expect to gain. As an example of price the Vi Spring Prestige Base is in the region of £1000.

    Looking at the comfort issue you have with your Tempur mattress, I would be inclined to supplement this with additional layers of comfort to suit your Arthritis. Read the comment here for a more detailed look at toppers. Hope this helps. John and Ryan.

    2013/04/08 at 19:04
    Thank you for your detailed answer to my queries. It’s been very helpful and I will certainly look at a topper once I’ve decided on the base. Debbie

  • Chris Mee says:

    Hi All

    First to John and Ryan. Thank you for creating a website with so much valuable information. Understanding how a mattress is made what constitutes a “good one” is indeed a minefield.
    I would like to add a couple of comments re Memory Foam products. We have a had an Ergo mattress for the past 4 to 5 years.
    I can say that it has provided a good many years comfort but it does take a while to adjust to that new sensation of it molding to your body.
    We have followed the maintenance suggestions and have no dip or depression. Also we have a wood slatted bed spaced every 2 to 3 inches and hasnt caused any issues.

    One thing I can confirm is during hot weather they do retain a further amount of heat. If you are in any way heat sensitive I wouldn’t bother.

    We are considering changing from the foam to a pocket spring as my wife is at that time of life when the hot flushes are a problem. We have ordered a 3rd Gen Ergo single as it claims to have a cool zone. I have my doubts so my daughter is acting as a guinea pig as the single is for her room.
    So my question guys that if this 3rd gen dosen’t work out then I have the following need.
    King Size mattress medium firm, I have an occasional lower back problem. Keeping cool is very important for the aforementioned reason.
    Weights, I am 11.5 stone and the wife 12.50 stones. Budget will be around £800.00.
    Many thanks Chris

    Hi Chris. Bear in mind that all Memory Foam mattresses will have a relative heat element associated and personally, I don’t think castelations or cutaways within the foam have the capability of offering anything in the way of increased airflow between you and the mattress. Let us know how this works out for you. John and Ryan.

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