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For Dora at Trustpilot
7th April 2014

Need help on choosing the right mattress

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A customer asked

Hi, It seems from the reviews etc online you are the people to come to for quality at a good price!

My wife and I over the last few years have gone through several mattresses and are completely fed up wit it all!

My wife has health issues and has been told by her PT that she needs a mattress with pressure relief, now, in the past we have had a couple of memory foam mattresses and whilst they have been comfortable, they have lost there shape quite quickly, resulting in dips that stay and don’t bounce back where we sleep, my wife can spend extended hours in bed due to her problems so the mattress needs to accommodate that. Our latest mattress was a ‘Harly Designer Visco-Tex Mattress’ which whilst reasonably comfortable it has not even lasted six months, however, the supplying company have agreed to take it back for a refund as it has failed miserably compared to what we thought and hoped it would do!

So, this has bought us back to looking for a mattress!

We were thinking that maybe a mix of springs/" title="pocket spring">pocket spring and foam would be better?

That way the spring will give proper support and the foam would provide the comfort?

After looking in the local bed shop we need something that has support right up to edge, so when my wife is getting in and out of bed the side edges don’t dip too much. I am around 15st and my wife around 13st, so needs to be able to support those weights. What can you offer etc please?

Unfortunately its not a unlimited budget, and we were looking in the £500-£700 range, but mattress only as we have a divan still. >

Lee Answered 6 months ago

Hi James,

Thanks for getting in touch.

Sorry to hear you’ve been struggling with your current mattress, the good news is that you’ve been offered a refund on the Harly Designer Visco-Tex Mattress which is memory foam on reflex mattress.

I’d ideally need to know what tension of mattress you’re looking for, for your body weights I’d be recommending a medium but everyones preference is slightly different.

At 15 stone your near the cusp of a firm mattress so we would really need a few more details!

I’m assuming its a memory or Hybrid foam mattress you prefer.

Unfortunately you rarely get a firm perimeter support on a foam mattress, where you do its because they add reflex firm foam round the edge which then leads to issues over compression and potential dips and bumps.

If you really want a firmer edged bed then I’d recommend looking at the traditional mattress, though the pressure relief aspect will be somewhat reduced.

I would recommend that you take a look at the Origins Pocket 1500 Latex mattress in our ranges, this has a pocket spring unit for support and a latex top layer similar in sensation to memory foam but with the added benefit of being cooler and more responsive to movement.

If you want to give us a call on 0161 437 4419 to discuss things further.

Kind Regards Gary

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