Can I fix a broken divan?
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I bought a divan 2 years ago and the supposed board has completely collapsed in on my side and my husbands and the 1 softwood slat intended to hold my sleeping body weight has collapsed too.
really am not surprised when considering it was only held on by balance on a 1 cm frame.
I paid £225 which was the most I could afford for a bed that I was told was good quality.
It has aggravated my bad pelvis and I am in pain every day. Now I have ordered a lovely faux leather bedstead with memory foam mattress so am hoping to have better luck this time around, But I agree cheap divans suck and people shouldn't let those salesmen in the shop talk you into buying one.
Do you know what if anything I can do about the divan if the bed falling apart like this is covered in the terms when you purchase it?
Hi Sarah,
Sorry to hear of your struggles with a broken divan base. It can be very frustrating and alarming when your base, which is supposed to support you and your mattress, collapses under you. This happened to me with a pine bedframe some years ago.
We can't advise on warranty terms without knowing where you purchased it. However, a two-year-old base is likely out of warranty. It may be best to contact the original seller directly to ask about their specific terms. Our guarantee information can be found here.
To help anyone looking to purchase a replacement base, we have an extensive article on mattress bases here that outlines your options and key details to look for.
We wish you all the best with your new mattress and bedframe.
If you require any further assistance, please feel free to call our small, friendly team on 0161 437 4419.
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