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For Dora at Trustpilot
2nd May 2017

Mattress and test location

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Hi do you have a showroom where I can test mattress? I'm 18 stones and 6ft tall, I've had a ultra firm mattress for the past 4 years and recently purchased a relaxsen mattress from Italy, I had one back in the 90s and was fine but this one feels too soft and now I waking up with a Lowe back pain as I'm sinking into it and arching, what mattress do you recommend for me? Need to get my back sorted!

JohnRyanLtd Answered 8 months ago

Hi there,

Thank you for your enquiry.

We are internet based only and do not have any retail outlets or showrooms where you can try our products. We offer a 60 day "love it or return it" guarantee with all our products and because we endeavour to match the mattress to the customer, getting it right 96% of the time, we are confident to offer this guarantee.

With your particular body weight we would suggest that a firm spring tension/feel mattress is most appropriate. It really depends upon your requirement in terms of the upholstery, do you want synthetic or natural? If synthetic, then your may wish to view the Origins Pocket 1500 and select this in the 2000 spring version, which will provide a firm feel. If however, you require natural upholstery, please view the Artisan Naturals, Artisan Bespoke 004 or the Artisan Bespoke, all of which can be selected with a firm spring. The Naturals and the Bespoke 004 will provide a medium feel in the upholstery, even if a firm spring is selected, the spring is there for support. The Artisan Bespoke has the most upholstery in the range and will provide a firmer feel.

We trust that this helps, but if you require any further advice or guidance, please call our office on 0161 437 4419 and speak with one of our advisors.

Kind regards.

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