About us
Who are John Ryan By Design?
We don’t just make amazing mattresses, we obsess about providing you with absolutely every important detail you need to choose your next mattress. We’ve spent the last 20 years exposing all the hidden secrets, retail tricks and mattress scams to help you avoid buying an unsuitable mattress.
Why? Because everyone deserves to find the very best mattress possible for their budget!
We are the mattress geeks
We are Ryan and John. Our paths crossed nearly twenty five years ago and we have been the best of friends ever since. John has a long history in the furniture industry and Ryan comes from a business background.
John Ryan was founded on a passion for hand made luxury mattresses and selling them at a realistic price with unbeatable customer service. For nearly 25 years, we’ve been building our knowledge of the industry so we can provide you with a personal service. As members of the Institute of Spring Technology and Guild of Master Craftsmen, we pride ourselves on being experts in our field.
Hand-crafted UK mattresses
The manufacturing industry is understandably pathologically secretive about the contents of a mattress because they are so easy to replicate, and of course, equivalents and comparable models stripped of the associated branding and marketing can be produced by people like us for a more realistic price. The information mattress manufacturers divulge to retailers is as much as they want you, the customer, to know and no more. And that is the sole reason why you are going to find buying a mattress so frustratingly hard.
Why are John Ryan By Design the most trusted mattress retailer?
We aim to break this trend and provide you with the resource and questions you should be asking, and all the reasons for doing so. We do not intend to discredit or undermine any manufacturer, product, brand or retailer. All comments we make are solely our opinions but nevertheless, they will be well informed constructive opinions tirelessly gleaned from people in the industry who have no axe to grind and actually know what they are talking about. Don’t just take our word for it check out our 5 Star Trust Pilot Reviews.
What are John Ryan By Design’s Accreditations?
We are passionate about our work and constantly strive to produce and offer the best-made mattress you can get for your money. Our focus is based firmly on quality and supplying only the best built and constructed mattresses available that can be retailed at a fair and acceptable price.
John Ryan is a NBF (National Bed Federation) Premier Retail Champion. The National Bed Federation is the recognised trade association representing UK manufacturers of beds and their suppliers.
What is an NBF Premier Retail Champion?
We’re part of the National Bed Federation’s (NBF) Retail Champion Scheme, which means as a Premier Retail Champion, 100% of our hand made mattresses are manufactured to our exacting specification by only NBF-approved members.
What is the John Ryan By Design Approach to mattresses?
John Ryan By Design gives you honest answers on all things mattresses. Helping you find the right mattress for your individual sleeping needs, budget and requirements. We even have a bed database with hundreds of retail mattresses so you can compare competitor mattresses all side by side from the comfort of home.
We give you the honest answer to mattress buying
To the point of being unashamed ‘Mattress Nerds’. Mattress manufacturing and all the quirky detail, to us, is fascinating and interesting, and we liken ourselves to ‘train-spotters’ if new products come on the market, we endeavour to find out if they are a credible improvement on what we have already, or if they are simply marketing tricks. If they are the latter, you can rest assured if we can, we will tell you.
We believe that all mattresses should have the core components listed by type and weight of GSM the same way as food ingredients are. This will enable consumers to do adequate and informed comparisons and not base their purchase on dubious marketing spin.
What John Ryan By Design Stands For
We challenge the way that people traditionally buy a bed by making the whole process fuss and risk-free.We aim to make premium quality goods affordable and accessible to all by being transparent, fair and providing unbeatable value.
Every decision we make in the business is measured against our Goal, Mission and Values. This ensures that we remain focused on what we set out to do. To provide the very best products, at the best price and with the very best service.
1. Reliability
Advert and spam-free. This industry is a passion of ours and we want to share this knowledge with you in order to break the ludicrous rules of secrecy and confusion so prevalent in this industry.
2. Quality
A measure of our performance as experienced by our customers. Our success depends on our ability to always provide our customers with products and services that exceed their expectations.
3. Respect
By delivering and excelling in our values, we will earn and build the respect of our customers.
4. Integrity
We take care and pride in earning our customers trust through the integrity and reliability of the services we provide and the outcomes we deliver.
5. Innovation
The key to staying ahead of our competition by delivering great service to our customers. We invest in the development of our people and our products to ensure we are able to offer the most up to date and efficient service to our clients.
6. Educate
We educate our customers so that they make an informed choice when buying our products. We educate our people in leading technical knowledge to ensure we maintain our position as a trusted service provider.
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