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For Dora at Trustpilot
26th November 2013

About John Lewis Natural Linen 4000 mattress

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A customer asked

Hello, I currently have a very cheap mattress that I bought last year due to it being so cheap and me needing something to just get by. It is a Silentnight roll mattress foam, and has served it's purpose very well. I've set out to find a new mattress as I've moved house and bought furniture, and my bed now is kingsize, as opposed to the double I used to have. I've visited a lot of stores just to try and gain an understanding of what is out there. Me and missus liked two mattresses so far, one from John Lewis, called the Natural Linen 4000, and the other is the Zen Rejuvenate from Dreams. However, having read most of your site (and thanks for the very informative stuff), I realized that the Zen Rejuvenate (for the price) is not very good quality, and the Natural Linen 4000, due to not being double sided would not last as much as double sided mattress. Now, I would like to have a bed that has natural materials, and I've been looking at your Artisan Naturals - Kingsize mattress. What would you say is a suitable spring tension for us, based on the mattress mentioned above and our weight?

I'm 160lbs (11.5 st) and my missus is 110lbs (8st). Thanks, Mike. >

JohnRyanLtd Answered 6 months ago

Hi Mike.

Ideally, your missus will be requiring a soft tension spring and you will require the medium.

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

I don't think an overall medium tension on The Artisan 1500 or Artisan Naturals would be problematic for either of you.

I'm going to assume you will be utilising some sort of mattress topper on top to provide an additional layer of cushioning (more for your missus).

As a point of note: when you opt for a dual spring tension (Soft and medium for example) you only turn the mattress over fully and do no rotations.

On our Artisan Ziplink models we place the zippers so that full rotation can be achieved but this is not possible on a one piece product.

Always feel free to call the office on 1061 945 3757, for any further help.

Kind Regards Gary

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