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For Dora at Trustpilot
3rd December 2013

Artisan Naturals mattress versus Vi Spring

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A customer asked

Hi John and Ryan, A huge thanks for your detailed and informative response to my enquiry [Here]. After some deliberation and comparison of the details you provided, we have decided to go with your 'Artisans Naturals' mattress. I can see from your breakdown that the Vi Spring Traditional Bedstead mattress and your Artisans Naturals are pretty comparable materials and construction wise. As for the difference in upholstory, I'll take your word for it about the support factor of your poly cotton. The main reason I chose to go with your mattress over Vi-Spring's is the refreshing and honest way in which you do business. I have been really impressed reading your website by the information and advice that you give without any hard pushing of your own products. You seem to be pretty unique in the mattress industry. I'm pretty sure I'll be getting a great mattress from you but am also reassured by your 30 day guarantee (though I hope I won't have to use it!) So thanks again for your help and I look forward to sleeping on my new mattress!

All the best, Richard .

Julie Answered 8 months ago

Hi Richard,
Thank you for your comment.
We as a Company feel that a customer should know exactly what they are buying for their money which is why we explain the upholstery layers in each of our mattresses including the GSM (grams per square metre).  We also pride ourselves on our customer service and want to help our customers buy the right mattress for them.

How much to spend on a double mattress? What can I expect for my money?
Under £500 Will not get you much at best a 13.5 gauge open coil/cage sprung with a thin polyester layer or a solid foam mattress.
£500 Entry level spunbond springs with some form of synthetic upholstery. Usually one sided mattresses.
£750 The beginnings of a basic pocket springs unit with 800 – 1000 count. No substantial amount of filling other than foams and synthetic materials. Two sided models.
£1000 Should get you away from most low ranges and into the mid-range pocket spring models.
£1250 Should get you a decent pocket sprung mattress with some Natural Fibre content.
£1500 Should get you many manufacturers mid-range models with Natural Fibres
£1500-£2000 Should get you a Hand Made primarily Natural Fibre Quality Mattress
£2000+ You should expect 100% Natural Fibres and Traditional Hand Made Construction Method.
£5000+ A Bespoke Hand Made Sleep System, High-end Spring Units & Featuring the Worlds Most Luxurious Natural Fibres.



We look forward to receiving your Order but if you do require any further information or advice, please do not hesitate to contact our office on 0161 437 4419.
Kind regards Julie

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