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For Dora at Trustpilot
22nd July 2012

Harrison beds Diamond mattress questions

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A customer asked

Hi guys, My wife and I had to replace a flood damaged 10yr old Harrison bed (800 spring with latex KS in medium) and went for a Harrison Diamond 10,000 spring with a latex layer in medium. First mattress was delivered damaged with cuts to fabric and they agreed to replace it at once. The replacement was also delivered damaged and they have agreed to replace or refund. We are concerned about risking a third try but also having now used the first mattress for two months we are not happy with it. My wife is 9 1/2 stone and I am 11 stone. The mattress was very firm to start with and has softened slightly but is no-where near as comfortable as our old bed. Should we be looking for a soft version or can you offer us an alternative?

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admin Answered 6 months ago

Hi Martin,

Thank you for your question.

Judging by the retail price of The Diamond I am assuming your budget is relatively high.

We do make a mattress that has pocket springs with a latex layer but at your body weights, I feel this mattress would be too firm for your both.

We have our Fusion range of mattresses which are made up of 100% Natural Latex and would recommending looking at our Fusion 3 and Fusion 5.   Both these mattresses will give you a medium feel and support, the difference between the two is the Fusion 3 has a separate topper which allows you to sink into the topper before feeling the support from the separate core mattress.   The Fusion 5 is the core mattress only and as this does not have a separate topper, feels slightly firmer than the Fusion 3 :-

Fusion 3 Dunlopillo Royal Sovereign
Cover Micro-quilt John Ryan Cover with tape edged damask sides 2cm quilted cover with Actipro
1 5cm 100% 70kg Natural Latex NA
2 18cm 100% 70kg Natural Latex 19cm Latex (Density & blend unknown)
Total Depth 23cm + 3-5 cm for the quilted cover 21cm

Your Bodyweight This will feel
Under 10 Stone / 63kg Medium
10-12 Stone / 63-76kg Medium
12-14 Stone / 76-88kg Medium
14-16 Stone / 88-101kg Medium to Soft
16-18 Stone / 101-114kg Soft to Medium
18 Stone / 114kg Plus Please call for advice

We do also have our Artisan Range of mattresses which are traditional pocket sprung with natural fillings.   These mattresses have a similar feel to those made by Vi Spring and if you are interested in these types of mattresses, it may be a good idea for you to go and try some of the Vi Spring mattresses to see which you do prefer.  However as you have stated that your previous mattress had an overall medium feel, I would suggest trying the Vi Spring Regal Superb which has a similar feel to our Artisan Naturals/Artisan Bespoke 004.

You would need to try the Vi Spring range in a medium spring tension as this will then give you the correct support for your body weights.

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

I Hope this helps but should you require any further assistance, please do not hesitate to telephone the office on 0161 437 4419.

Kind regards Julie

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