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For Dora at Trustpilot
8th June 2012

Heat issues with John Lewis mattress

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A customer asked

I hope you can shed some light on a question I have asked John Lewis which they can't seem to answer.

I purchased a natural collection wool filled superking mattress along with a new sprung base, dual tension on the mattress in April of this year, despite some very cold spells and some hot spells my husband and I are getting overheated from underneath, it feels like there is an electric blanket on.

Not every night but often, we have given it about 4 months to get used to it and it is still really hot.

.

admin Answered 6 months ago

Hi Julia.

I know this may sound obvious, but if this is a warm side / cool side mattress (presumably from Harrisons) is the cool side the current sleeping surface?

[this is the side without the label showing].

The other model that I think you may be referring to is The John Lewis Natural Collection Premier Wool Mattress which has a wool primary layer and so it is this layer that may be the source of your discomfort.

It has to be said that wool / wool cotton is used as primary layers in all top end mattresses.

The lesser alternatives would be polyester or foams which have a greater tendency to retain heat than any natural fibres.

If the heat aspect becomes somewhat unbearable I would consider utilising a lower tog duvet (4.5) to enable the build up of heat to disperse more quickly.

John and Ryan.

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