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For Dora at Trustpilot
26th January 2019

Is it possible to buy half of a zip and link mattress?

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Jo

We bought the above mattress from you. My partner loves his side, but unfortunately it is too soft for me. Is it possible to buy a new half a mattress? To link and attach to my partners half?

Michaela Long Answered 6 months ago

Hi Jo,
 
Thank you for your enquiry. I am sorry you are not getting along with your John Ryan mattress.
 
Unfortunately, it would not be possible to replace one half of a zip and link mattress as they are made as a pair, one half of each zip is attached to each mattress.
 
Artisan Tailored Pocket spring 2000 mattress
 
Without knowing the details of your order, what model and spring tension(s) you have and when you purchased it, I am unable to advise you further. Please call the office on 0161 437 4419 with this information and one of our advisers would be happy to help.
 
Kind Regards
Michaela

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